Valley Hi Toyota Reviews & Testimonials

4.6 (2,843)

Reviews: 2,843


5
84%
4
8%
3
2%
2
1%
1
6%

92% of customers would recommend Valley Hi Toyota

  Showing 4 star reviews only  

Third W.

Third W. star-alt star-alt star-alt star-alt star-alt

Hemet, CA

"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions.1) Tell the customer exactly what they are getting for complimentary. 2..." Read more

4 years ago

Third W.

Third W. star-alt star-alt star-alt star-alt star-alt

Hemet, CA

"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions. 1) Tell the customer exactly what they are getting for complimentary. 2 oil change..." Read more

4 years ago

Sandy Blakey

Sandy Blakey star-alt star-alt star-alt star-alt star-alt

"Michaela in internet sales department is great and always keeps me updated when the car I'm looking for is delivered. Syed not so trustworthy as a salesperson."

4 years ago

Google review

Amber T.

Amber T. star-alt star-alt star-alt star-alt star-alt

Barstow, CA

"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"

4 years ago

Amber T. star-alt star-alt star-alt star-alt star-alt

Barstow, CA

"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"

4 years ago

Donald C. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Scheduled service for 10:30 am and let them know I was waiting. I was told 2 hours for service to be completed. At 2:30 I told them I either need my truck or a loaner to pick up my kids. 4 hours had passed and they went to see why it was taking so long. They apologized profusely and have corrected the issue. Thank you to Jared for doing his best to remedy th..." Read more

4 years ago

Keebz K.

Keebz K. star-alt star-alt star-alt star-alt star-alt

Glendora, CA

"Purchase of my car was easy and fast.  I knew exactly what I wanted so just needed to lock down a price.  Was able to get the car delivered the same day and I didn't have to  drive 1.5 hr to the dealership.  Carolina and Cassie were great.  They were responsive and helpful.  The sales manager (Raed F), on the other hand, was a bit of a douche.  Typical car s..." Read more

4 years ago

Henry K. star-alt star-alt star-alt star-alt star-alt

Glendora, CA

"Purchase of my car was easy and fast. I knew exactly what I wanted so just needed to lock down a price. Was able to get the car delivered the same day and I didn't have to drive 1.5 hr to the dealership. Carolina and Cassie were great. They were responsive and helpful. The sales manager (Raed F), on the other hand, was a bit of a douche. Typical car s..." Read more

4 years ago

Henry K. star-alt star-alt star-alt star-alt star-alt

Glendora, CA

"Purchase of my car was easy and fast. I knew exactly what I wanted so just needed to lock down a price. Was able to get the car delivered the same day and I didn't have to drive 1.5 hr to the dealership. Carolina and Cassie were great. They were responsive and helpful. The sales manager (Raed F), on the other hand, was a bit of a douche. Typical car s..." Read more

4 years ago

Andy Llamas

Andy Llamas star-alt star-alt star-alt star-alt star-alt

"Changing my review due to the fact that the first person that I spoke with clarified the situation in a very kinda manner and I appreciate for contacting me back but first review was due to that fact the person I spoke to at the dealer came off very rude and in my opinion could have handled the situation better"

6 years ago

Google review

Pablo Ramos

Pablo Ramos star-alt star-alt star-alt star-alt star-alt

"Went through some arguing with them,but they fixed the issue eventually. The dealership is big, although it wouldn't hurt to get some more parking spaces, and their multiple waiting areas help prevent congestion inside the building. Thank you Mike and your team for ensuring that your customers are taken care of."

6 years ago

Google review

Khris S.

Khris S. star-alt star-alt star-alt star-alt star-alt

"Amazing experience! Got to work with Alanzo C., Mike P, and General Sales Manager Robert! They actually made me feel like I mattered and that I was more than just dollar signs. When me and my girlfriend pulled up we saw a group of red shirts sitting around talking. After about 3min only one walked up to us, Alanzo. He was awesome enough to walk us around and..." Read more

6 years ago

Google review

Khris S.

Khris S. star-alt star-alt star-alt star-alt star-alt

"Amazing experience! Got to work with Alanzo C., Mike P, and General Sales Manager Robert! They actually made me feel like I mattered and that I was more than just dollar signs. When me and my girlfriend pulled up we saw a group of red shirts sitting around talking. After about 3min only one walked up to us, Alanzo. He was awesome enough to walk us around and..." Read more

6 years ago

Google review

Connie Solis-Funez

Connie Solis-Funez star-alt star-alt star-alt star-alt star-alt

"not happy with today service had a scheduled appointment was not successful"

7 years ago

Google review

Delphane B

Delphane B star-alt star-alt star-alt star-alt star-alt

"Always a pleasure"

7 years ago

Google review

Kurt Anderson

Kurt Anderson star-alt star-alt star-alt star-alt star-alt

"As long as your not in a hurry, with or without appointment. Better if you have an appointment. Service pleasant."

7 years ago

Google review

Luis Martinez

Luis Martinez star-alt star-alt star-alt star-alt star-alt

"good servise"

7 years ago

Google review

Miguel Consecion

Miguel Consecion star-alt star-alt star-alt star-alt star-alt

"Knowledgeable employees, great customer service"

7 years ago

Google review

Jose Enriquez

Jose Enriquez star-alt star-alt star-alt star-alt star-alt

"It was good fast service promise my car will be done around 930am but I got it back at 9am. The remodeling was excellent but they need to put something to cover the early morning sun going through the windows"

7 years ago

Google review

Rochelle Maze

Rochelle Maze star-alt star-alt star-alt star-alt star-alt

"always a friendly staff!"

7 years ago

Google review

Glemmie Bear

Glemmie Bear star-alt star-alt star-alt star-alt star-alt

"always a friendly staff!"

7 years ago

Google review

Eddie Perez

Eddie Perez star-alt star-alt star-alt star-alt star-alt

"Great customer service. Quick turn around on repairs. I was able to get an appointment within the week. I am very pleased with my visit. Thank Kim Hanrahan and staff."

7 years ago

Google review

Brian Pettyfer

Brian Pettyfer star-alt star-alt star-alt star-alt star-alt

"Had to take my Toyota back to get the airbags done. They did a great job but forgot to wash my car"

7 years ago

Google review

james ogden

james ogden star-alt star-alt star-alt star-alt star-alt

"When they used to have Quick Lube it would take less than an hour to get an oil change and the price was good. Now they no longer have Quick Lube so it takes a couple hours to get an oil change, and the price went up a little bit, but it's still decent."

7 years ago

Google review

Sandra Tate

Sandra Tate star-alt star-alt star-alt star-alt star-alt

"They were very helpful & I really like my new car"

7 years ago

Google review