Valley Hi Toyota Reviews & Testimonials

4.6 (2,843)

Reviews: 2,843


5
84%
4
8%
3
2%
2
1%
1
6%

92% of customers would recommend Valley Hi Toyota

  Showing 4 star reviews only  

Ian Miller

Ian Miller star-alt star-alt star-alt star-alt star-alt

"Took my car in to get an oil change. Oil was spilled over engine and they didnt clamp my engine air filter down. This is the 2nd time I have had issues with the service center. Update: Service manager Mike personally saw that my car was thoroughly checked and took care of me. I will give the service center another try in hopes that in the future it will be..." Read more

7 years ago

Google review

Kendrick Smith

Kendrick Smith star-alt star-alt star-alt star-alt star-alt

"Good service today, everyone was nice and helpful. The only thing still bothering me is this “courtesy wash” that they offer. Had this done once just to realize they just rinsed the truck off and wiped it down. The dealer more than anybody should know this is one the last things that you should do with your vehicle due to the paint and glass damage caused by..." Read more

7 years ago

Google review

Mahvash Khazae

Mahvash Khazae star-alt star-alt star-alt star-alt star-alt

"Very nice person(Mr.mina)work with me and he did very good job thank you."

7 years ago

Google review

Kendall Dawson

Kendall Dawson star-alt star-alt star-alt star-alt star-alt

"I like the woman that always helps me"

7 years ago

Google review

Jackie

Jackie star-alt star-alt star-alt star-alt star-alt

"Thank you! everyone was great :)"

7 years ago

Google review

Robert Cuarthma

Robert Cuarthma star-alt star-alt star-alt star-alt star-alt

"Great service place, the reps are helpful to the customers"

7 years ago

Google review

Lorraine Baccarella

Lorraine Baccarella star-alt star-alt star-alt star-alt star-alt

"Good service"

7 years ago

Google review

Yanet Janet

Yanet Janet star-alt star-alt star-alt star-alt star-alt

"Always great customer service when it comes to Shirley Burnham in the service department. She always explains things and listens to my concerns. The only thing I can complain about is the shuttle service. I waited over an hour after I was told no rentals were available. Which they don’t seem to have any most of the time. By the time I got my own ride, and sa..." Read more

7 years ago

chefpete12571

chefpete12571 star-alt star-alt star-alt star-alt star-alt

"got a good deal but overall trucks are overpriced"

7 years ago

Google review

David Yee

David Yee star-alt star-alt star-alt star-alt star-alt

"The new Valley Hi Toyota facility is a state of the art operation, along with the new building came a new and welcoming attitude toward customer service. As I waited for my Camry to have an oil change, I was impressed by the new layout of the facility, but more than that, the personnel seemed to have a prideful look in their face, and rightly so. My car was..." Read more

7 years ago

Google review

David Yee

David Yee star-alt star-alt star-alt star-alt star-alt

"The new Valley Hi Toyota facility is a state of the art operation, along with the new building came a new and welcoming attitude toward customer service. As I waited for my Camry to have an oil change, I was impressed by the new layout of the facility, but more than that, the personnel seemed to have a prideful look in their face, and rightly so. My car was..." Read more

7 years ago

Google review

T H

T H star-alt star-alt star-alt star-alt star-alt

"Tommy gave me a great customer service. He is a friendly and helpful guy who helped me to get a new car. Thank you so much!"

7 years ago

Google review

Kevin Marquez

Kevin Marquez star-alt star-alt star-alt star-alt star-alt

"Great Dealer , really nice and friendly staff , we got out new 2018 Camry from here in April , they even lowered our down payments and payments a month , truly a great dealer , would definitely come back again ❤️"

7 years ago

Google review

Tina Louise Cordero-Ogilvie

Tina Louise Cordero-Ogilvie star-alt star-alt star-alt star-alt star-alt

"Took our Camry for a 60,000 mile complete maintenance check & review. With the complete maintenance, we asked to have the brakes checked as well as the rotors. We knew it was time for new brake pads at least so we informed the check in rep to go ahead and have the service tech replace all four. Valley Hi Toyota did an amazing job with the maintenance and s..." Read more

8 years ago

Google review

Brenda Alejandro

Brenda Alejandro star-alt star-alt star-alt star-alt star-alt

"fast service"

8 years ago

Google review

Chuck Rushing

Chuck Rushing star-alt star-alt star-alt star-alt star-alt

"Sales was excellent. The communications between sales and service really needs some attention."

8 years ago

Google review

vincent bendis

vincent bendis star-alt star-alt star-alt star-alt star-alt

"Good work"

8 years ago

Google review

Vincent Marrozzo

Vincent Marrozzo star-alt star-alt star-alt star-alt star-alt

"Good car care"

8 years ago

Google review

Drew par

Drew par star-alt star-alt star-alt star-alt star-alt

"Hate car dealerships. Park the car and take five steps and a sales person already approaches."

8 years ago

Google review

Eric Pearson

Eric Pearson star-alt star-alt star-alt star-alt star-alt

"Service With Laura Marble is always efficient and she can find an appointment to fit my schedule. The work has always been done well; I have never had to return to get something fixed that wasn’t taken care of properly. Five cars purchased from Valley Hi Toyota and I am a happy camper."

8 years ago

pat mathis

pat mathis star-alt star-alt star-alt star-alt star-alt

"Job was done as expressed and they washed my car an added bonus. Don't really know who hires but out of the 10 employees they only had 1 man with 9 women. Not saying women can not do the job but men need jobs also. Seems like unfair hiring practice to me."

8 years ago

Google review

Marsha Morehouse

Marsha Morehouse star-alt star-alt star-alt star-alt star-alt

"The new Toyota service department is very nice looking clean plenty of seat but it shouldn't take two and a half hours to have an oil change done"

8 years ago

Google review

Kathryn Chidester

Kathryn Chidester star-alt star-alt star-alt star-alt star-alt

"I really like the new building, it's so open and very clean. I do wish the old Express Lube and oil change was back because what was to take an hour and a half took over two hours and I was not happy about that at all."

8 years ago

Google review

Marcela Mata

Marcela Mata star-alt star-alt star-alt star-alt star-alt

"New Toyota dealer is very nice. Took in my vehicle for an oil change, to be a Saturday, the wait was not long. Water bottles, coffee, donuts, and snacks were available for the customers for free. Computer access on premises as well"

8 years ago

Google review

MusicManLeslie

MusicManLeslie star-alt star-alt star-alt star-alt star-alt

"The people that you see at Valley Hi Toyota are truly professionals and very courteous"

8 years ago

Google review