Valley Hi Toyota Reviews & Testimonials

4.7 (2,338)

Reviews: 2,338


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

  Showing 4 star reviews only  

Chuck Rushing

Chuck Rushing star-alt star-alt star-alt star-alt star-alt

"Sales was excellent. The communications between sales and service really needs some attention."

6 years ago

Google review

vincent bendis

vincent bendis star-alt star-alt star-alt star-alt star-alt

"Good work"

6 years ago

Google review

Vincent Marrozzo

Vincent Marrozzo star-alt star-alt star-alt star-alt star-alt

"Good car care"

6 years ago

Google review

Drew par

Drew par star-alt star-alt star-alt star-alt star-alt

"Hate car dealerships. Park the car and take five steps and a sales person already approaches."

6 years ago

Google review

Eric Pearson

Eric Pearson star-alt star-alt star-alt star-alt star-alt

"Service With Laura Marble is always efficient and she can find an appointment to fit my schedule. The work has always been done well; I have never had to return to get something fixed that wasn’t taken care of properly. Five cars purchased from Valley Hi Toyota and I am a happy camper."

6 years ago

pat mathis

pat mathis star-alt star-alt star-alt star-alt star-alt

"Job was done as expressed and they washed my car an added bonus. Don't really know who hires but out of the 10 employees they only had 1 man with 9 women. Not saying women can not do the job but men need jobs also. Seems like unfair hiring practice to me."

6 years ago

Google review

Marsha Morehouse

Marsha Morehouse star-alt star-alt star-alt star-alt star-alt

"The new Toyota service department is very nice looking clean plenty of seat but it shouldn't take two and a half hours to have an oil change done"

6 years ago

Google review

Kathryn Chidester

Kathryn Chidester star-alt star-alt star-alt star-alt star-alt

"I really like the new building, it's so open and very clean. I do wish the old Express Lube and oil change was back because what was to take an hour and a half took over two hours and I was not happy about that at all."

6 years ago

Google review

Marcela Mata

Marcela Mata star-alt star-alt star-alt star-alt star-alt

"New Toyota dealer is very nice. Took in my vehicle for an oil change, to be a Saturday, the wait was not long. Water bottles, coffee, donuts, and snacks were available for the customers for free. Computer access on premises as well"

6 years ago

Google review

MusicManLeslie

MusicManLeslie star-alt star-alt star-alt star-alt star-alt

"The people that you see at Valley Hi Toyota are truly professionals and very courteous"

6 years ago

Google review

Carla Smalley

Carla Smalley star-alt star-alt star-alt star-alt star-alt

"Service rep "Queen" was excellent. Waiting over 2 hours for a oil change was not."

6 years ago

Google review

Janet Williams

Janet Williams star-alt star-alt star-alt star-alt star-alt

"Everyone was very helpful. My husband and I had a lot of questions and they answer all of them. We now have 2015 Toyota Prius. We are very happy. Thank You Valley Hi Toyota for all the help."

6 years ago

Google review

Joseph Sanchez

Joseph Sanchez star-alt star-alt star-alt star-alt star-alt

"Service is great there!"

6 years ago

Google review

John Grace

John Grace star-alt star-alt star-alt star-alt star-alt

"The sales and support saff were all very helpful. Even though my truck is an older model, they got what was needed and installed it within the time promised."

6 years ago

Google review

Marjorie DeGraw

Marjorie DeGraw star-alt star-alt star-alt star-alt star-alt

"My overall experience with Toyota was outstanding. However, being that I had already been pre-approved “check in hand,” and the car was ready and waiting, I think there should be another process so that we could have left much sooner than we did. It was no fault of anyone, I think that maybe there should be an “express lane” so to speak, for those that are..." Read more

6 years ago

Google review

Just Happ

Just Happ star-alt star-alt star-alt star-alt star-alt

"Great service, a little lacking in customer support, which is odd considering how many people work there. Not much bad I can say about this place."

6 years ago

Google review

William Lopez

William Lopez star-alt star-alt star-alt star-alt star-alt

"Excellent service dept. Jackie does a great job just as Jim Perrine used to do. She is an great person to see when you arrive. The prices do keep going up for the oil change and they need to make more of an effort to keep that down. Otherwise they are very good. Like the waiting room and the free hot drinks and snacks etc."

6 years ago

Google review

Valerie A Williams

Valerie A Williams star-alt star-alt star-alt star-alt star-alt

"I think its great that they give away new cars. That is a blessing to someone. I bought my car there 12 years ago."

6 years ago

leonardo reyes

leonardo reyes star-alt star-alt star-alt star-alt star-alt

"Buena atencion al cliente y buenos precios"

6 years ago

Google review

D Simons

D Simons star-alt star-alt star-alt star-alt star-alt

"The new facility looks great great, and the service team always takes good care of me."

7 years ago

Google review

Harry Childress

Harry Childress star-alt star-alt star-alt star-alt star-alt

"This would have been a 5 star had it not been for being blind sided at the last minute by the extended warranty presentation. This had all the earmarks of a "medicine show". The total had been calculated and payments set. Then here comes "oh, by the way we want an extra $125 a month". If I had not wanted the vehicle I would have walked out at that point...." Read more

7 years ago

Google review

Harry Childress

Harry Childress star-alt star-alt star-alt star-alt star-alt

"This would have been a 5 star had it not been for being blind sided at the last minute by the extended warranty presentation. This had all the earmarks of a "medicine show". The total had been calculated and payments set. Then here comes "oh, by the way we want an extra $125 a month". If I had not wanted the vehicle I would have walked out at that point...." Read more

7 years ago

Google review

Taylor B

Taylor B star-alt star-alt star-alt star-alt star-alt

"Great salesmanship "

7 years ago

Google review

Taylor B

Taylor B star-alt star-alt star-alt star-alt star-alt

"Great salesmanship"

7 years ago

Google review

Therese

Therese star-alt star-alt star-alt star-alt star-alt

"Brand new building and great customer service"

7 years ago

Google review