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Ramneet B.
Carmel-by-the-Sea, CA
Ramneet B.
Carmel-by-the-Sea, CA
"My process of getting the furniture delivered from start to end was definitely not the most pleasant one. It took months and months to get the final piece delivered as the initial specs (height) were different from what we gave and then when we sent it back, they decided to quickly fix it by thinning the seat cushions (and never consulted us on what we would..." Read more
5 years ago
Alyse H.
Reno, NV
"Really expensive not much to look at. Won't be back. For a young couple I cannot imagine spending 2,300 plus for a small couch. No thanks."
5 years ago
Alyse H.
Reno, NV
"Really expensive not much to look at. Won't be back. For a young couple I cannot imagine spending 2,300 plus for a small couch. No thanks."
5 years ago
Daniel O.
San Carlos, CA
"Great service when we were in the shop to buy the sofa, but it ended there. Once we signed, everything was bad. Horrible communication, got delivery scheduled and in the delivery day it was canceled. Same thing happened again the weekend after, and when finally delivered on a different day, they forgot the feet of the sofa. Every time, Daniel makes promises..." Read more
7 years ago
Daniel O.
San Carlos, CA
"Great service when we were in the shop to buy the sofa, but it ended there. Once we signed, everything was bad. Horrible communication, got delivery scheduled and in the delivery day it was canceled. Same thing happened again the weekend after, and when finally delivered on a different day, they forgot the feet of the sofa. Every time, Daniel makes promises..." Read more
7 years ago
Alina M.
Leander, TX
"What A Room provided the furniture for the staging of my small condo when I put it on the market (my agent picked them and the staging business). I was not happy with how the house looked at all with tons of dark furniture and had no say in what was selected. The condo didn't sell but that's ok cause I took it off the market and kept it instead.Fast..." Read more
7 years ago
M M.
San Diego, CA
"Summary-Jan 2017: Purchased custom leather couch-Six months later four seat cushion literally fell apart (see pictures). Drove cushions back to store to get replaced (30 mins). No problem- things happen.-Drove back to store to pickup replacement a couple of weeks later (30 mins).-Two weeks later new cushions fell apart (see pict..." Read more
7 years ago
M M.
San Diego, CA
"Summary -Jan 2017: Purchased custom leather couch -Six months later four seat cushion literally fell apart (see pictures). Drove cushions back to store to get replaced (30 mins). No problem- things happen. -Drove back to store to pickup replacement a couple of weeks later (30 mins). -Two weeks later new cushions fell apart (see pictures). Called to ask..." Read more
7 years ago
Yelper 2.
Danville, CA
"We got our couch from this place a while ago. At the time we were thrilled with the piece and thought we made a good decision regarding the pricing-quality you get here. The couch is certainly very sturdy and I appreciate that the frame comes with a lifetime warranty. However I have a couple of concerns about it: 1) Our fabric is not machine washable which..." Read more
8 years ago
Louie P.
San Jose, CA
"Olivia was so helpful assist us with decision what to get. Since we don't know when we move into our new house . Olivia said it not the problem, since it take two weeks for order. So they will store in the warehouse, and when we're ready just give her a call then they will deliver within a few days. So we might make a decision next week what to buy. Second..." Read more
10 years ago
LaVonna W.
Mountain View, CA
"To be fair, I should have written this review 6 months ago. However, my feelings are still the same. The customer service stank to put it mildly. I called ahead of time requesting a sofa, said I would be in in 15. Anyway, it was like I was invisible. When I asked questions it was like, "you're bothering me". So they didn't want my business.. fine. I t..." Read more
12 years ago
LaVonna W.
Mountain View, CA
"To be fair, I should have written this review 6 months ago. However, my feelings are still the same. The customer service stank to put it mildly. I called ahead of time requesting a sofa, said I would be in in 15. Anyway, it was like I was invisible. When I asked questions it was like, "you're bothering me". So they didn't want my business.. fine. I t..." Read more
12 years ago
"My process of getting the furniture delivered from start to end was definitely not the most pleasant one. It took months and months to get the final piece delivered as the initial specs (height) were different from what we gave and then when we sent it back, they decided to quickly fix it by thinning the seat cushions (and never consulted us on what we would..." Read more
5 years ago