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Aberdein Considine Reviews & Testimonials

4.5 (1,287)

Reviews: 1,287


5
85%
4
3%
3
1%
2
0%
1
11%

88% of customers would recommend Aberdein Considine

Julyan star-alt star-alt star-alt star-alt star-alt

"If I say 'criminally negligent' they can probably sue me for defamation, so I'm not saying that... DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. I've read the other reviews and all the 5 star ones are for transactions from which Ab Cons (see the irony in the abbreviation?!) will make the most money (ie property viewings and sales). We were at the stage o..." Read more

3 years ago

Mr Jeff Brunger star-alt star-alt star-alt star-alt star-alt

"This company was used as conveyancer for a Natwest re-mortgage. I feel both myself and Natwest probably regret that decision with absolutely no progress over 3 months later or any sign this is about to complete. Sadly all elements were in place aside requesting a statement from my current mortgage provider. Despite numerous emails and phone calls, there is n..." Read more

3 years ago

Kirsty McKenna

Kirsty McKenna star-alt star-alt star-alt star-alt star-alt

"Great experience selling with Aberdein Considine. Rebecca Eaton was amazing throughout, kept me fully informed and explained the processes very clearly to a first time seller. Would absolutely recommend!"

3 years ago

Google review

Trinity Domestics

Trinity Domestics star-alt star-alt star-alt star-alt star-alt

"Lena is an asset to the company and is a pleasure to work with. Never any hassles, always happy to help and knowledgeable as well."

3 years ago

Google review

Lorz star-alt star-alt star-alt star-alt star-alt

"Used Aberdein Considine to sell my property, very easy process with thanks to Mr Comfort & team. Kept me up to date and passed on information received from viewers very quickly. Would use again and will highly recommend to my friends. Based on other reviews their remortgage team don’t seem great but for anything else give them a go!"

3 years ago

Barry Reid

Barry Reid star-alt star-alt star-alt star-alt star-alt

"Excellent service from putting the house on the market right through to collecting keys to our new place. Can't praise them enough, kept us updated and were helpful throughout."

3 years ago

Google review

Lorraine McCourt

Lorraine McCourt star-alt star-alt star-alt star-alt star-alt

"Thanks to Stephen and the team for assisting us getting the house on the market and preparing us for the sale in a very professional manner. We would especially recommend the photograph and video walk through as this really helped. Thanks to the team for dealing with the negotiation so efficiently and effectively - would throughly recommend the AC in Stirlin..." Read more

3 years ago

Google review

D B star-alt star-alt star-alt star-alt star-alt

"Do not reply to emails unable to contact by phone awful the worst company I have every dealt with how can Birmingham Midshires or anybody use them for re mortgages"

3 years ago

Bill Scouller

Bill Scouller star-alt star-alt star-alt star-alt star-alt

"Service from Aberdein Considine was absolutely first class. It was a pleasure dealing with the team who secured both our purchase and sale, both Jennifer and Matt were very responsive and provided sound guidance and advice around the transactions. My daughter had been looking for a property within a specific area where there is high demand and due to prompt..." Read more

3 years ago

Google review

Mark Burrow

Mark Burrow star-alt star-alt star-alt star-alt star-alt

"Read all the other 1 star reviews..I'd go as far to say the worst company I've ever dealt with. Unbelievably bad"

3 years ago

Home Master star-alt star-alt star-alt star-alt star-alt

"DO NOT USE.... Shocking service, impossible to speak to, they are so outdated that the phone line just rings and cuts you off, no queue system. Dont acknowledge complaints so legal ombudsman has been informed now. Seriously how can a massive banking organisation like Lloyds banking group use these as part of their service."

3 years ago

Siobhan Morrison

Siobhan Morrison star-alt star-alt star-alt star-alt star-alt

"The Byres Road Team have been fantastic throughout the sale of my flat, from the initial valuation appointment to the handling of viewers and closing date. I received near daily updates whilst viewings were happening and all of the team were friendly, professional and approachable throughout. Highly recommend."

3 years ago

Google review

Emma star-alt star-alt star-alt star-alt star-alt

"Absolutely shocking and terrible service from them. They made what should have been an easy process extremely stressful. Their legal service was included in my remortgage, I will never ever use them again. Complete lack of communication throughout, I never got through on the phone to them and they did not answer emails. My completion date was missed by over..." Read more

3 years ago

Steven star-alt star-alt star-alt star-alt star-alt

"Easy easy easy… I’ve been using the Union Street branch as I’ve been looking at purchasing in the city centre area of Aberdeen, have never had a problem speaking to anyone and when I do I always receive great service. Viewings are booked and emails received confirming within 5-10 minutes. Their viewing team always seem knowledgeable and have had answers to m..." Read more

3 years ago

Isla Duguid

Isla Duguid star-alt star-alt star-alt star-alt star-alt

"Aberdein considine have been absolutely fantastic!! From the very beginning Matt was prompt, efficient, friendly, approachable and adapted to suit my needs. His help and advise was invaluable!! I loved the fact that everything is under one roof, it made it very easy and stress free. Jennifer was lovely and kept me up to speed with everything without being i..." Read more

3 years ago

Google review

Stewart C star-alt star-alt star-alt star-alt star-alt

"I have had the misfortune of using ths law firm for a property transaction (their services are offered free by various mortgage institutions). There is a phrase "you get what you pay for...." They missed a settlement date and i am now facing extra costs, let alone the stress. You can't contact them by phone or email as they never answer any of the publi..." Read more

3 years ago

Hedd Peter Morfett-Jones

Hedd Peter Morfett-Jones star-alt star-alt star-alt star-alt star-alt

"Wonderful solicitors/estate agents. Lots of great advice and support in selling my flat, and very quick turnaround!"

3 years ago

Google review

Samuel Lloyd star-alt star-alt star-alt star-alt star-alt

"Like many reviewers, we too have unfortunately been appointed this disorganised, incopetent, and lackadaisical legal company with our remortgage. For months we have been reassured that everything is in order for our completion day only to be given excuses on the day at hand as to why it hasn't gone through. As I write this a few days later, we have been prov..." Read more

3 years ago

Robert star-alt star-alt star-alt star-alt star-alt

"Over 50% of the reviews are 1 star… That’s all you need to know. Two mortgages I had going through at the same time both missed their deadlines for getting complete. Completely incompetent and unable to communicate. Their phone system is beyond laughable. They don’t even have a system which holds you in a queue. You literally just hear a ringing tone for..." Read more

3 years ago

Lesley Clark

Lesley Clark star-alt star-alt star-alt star-alt star-alt

"Would give 0 stars if that were an option. Absolutely appalling company with no customer service skills. Remortgage arranged in March, contacted by Aberdein Considine to advise they were emailing paperwork to me that day. Needless to say paperwork was not sent to me. I spent over 3 weeks attempting to contact them. Once paperwork finally received, completed..." Read more

3 years ago

Kath Webster

Kath Webster star-alt star-alt star-alt star-alt star-alt

"Omg this same experience, missed the remortgage date, had to pay more. That’s what happened to us, they are the most incompetent company I have ever had the misfortune to work with. Hours of my life that I won’t get back, hanging on the phone for hours waiting to speak to someone to eventually been put through to an answer machine. Leave a message we will ge..." Read more

3 years ago

Deb Marie star-alt star-alt star-alt star-alt star-alt

"As with so many other reviews, this is by far the worst company I’ve ever had to deal with. We wanted to complete our mortgage today, and have been telling AC this since March. It is IMPOSSIBLE to contact them - they don’t reply to emails and the phone lines just ring out. Needless to say, our mortgage has not completed and we will now be paying the SVR..." Read more

3 years ago

Dr Kylie Murray

Dr Kylie Murray star-alt star-alt star-alt star-alt star-alt

"I completed my home purchase in just 4 weeks from making the offer to they keys in my hand. The Stonehaven branch were brilliant and really responsive. My solicitor appreciated my total lack of common sense and was really approachable and friendly. Using them again now on further property purchase and they've been great again."

3 years ago

Martynas Asmantas star-alt star-alt star-alt star-alt star-alt

"SHOCKING SERVICE ! Missed re-mortgage date by 2 months. Impossible to get hold off. Spend hours on the phone and only twice in over 3 months got hold of. Been fed with promises and not a single call back. Had to escalate with lender. AVOID !"

3 years ago

David Logan star-alt star-alt star-alt star-alt star-alt

"Absolutely useless. Missed remortgage date. Had the wrong property on their system for the remortgage. Didn’t request the redemption from existing lender. Truly truly AWFUL experience and sadly it’s still ongoing."

3 years ago