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Shelly Newport
Heather Louise
"Recently purchased a property using solicitors from Aberdein Considine. We had a great experience with them: they were knowledgeable about the current market, were professional, and maintained regular communication. We also used their mortgage advisor, who was incredibly helpful in finding us the best mortgage. This was all really helpful for us as first tim..." Read more
3 years ago
Google review
Mr C. MacLellan
"To say they their service is appalling would be a compliment to the incompetence and total lack of customer interest or care! After a split from my wife Aberdein Considine were 'trusted' to deal with the change in Title Deeds. This is now over 2 years later and still I do not the revised Deeds. Having spoken directly with the Registers of Scotland direct..." Read more
3 years ago
Kate Hughes
"1 star is too many! I could copy and paste these negative reviews as my experience has been exactly the same. Impossible to contact I have been trying for weeks. There has been no response to questions over email, and no return phone calls after leaving messages for team leaders. ( 30 mins of a phone ringing just to be able to leave a message, and still no..." Read more
3 years ago
Asheet PATEL
"Going through remortgage using this outfit , they have had all signed documents from us ( plus signed witness personal guarantee forms , current lender statements account )details from us for over 4 weeks. Remortgage offer was dated 11/03/22 , it expires 09/06/22 . The item outstanding was for them to request a redemption statement, to date 3 weeks this st..." Read more
3 years ago
RJM LETS
"Terrible experience with this company, which is clearly not an isolated case judging by the reviews. Here's a summary of how bad it was: - I sent all docs back 3 months prior to remortgage date - I had confirmation that all was in order and I shouldn't need to hear from them until completion - I chased up 2 weeks before remortgage. No reply - I called many..." Read more
3 years ago
Naomi
"Dreadful experience, do not expect to able to get hold of them, it would have taken me less time to drive 3 hours to see them than chase a follow-up. You can only get an answer from a phone if your relentless wait over 20 minutes- there is no customer service based on how they are prepared to ghost you- avoid at all costs! its not acceptable in this age to n..." Read more
3 years ago
Mr Peter Derek Bradley
"Like several other people I also suffered because of the incompetence of the remortgage people at Aberdein Considine. It was almost impossible to contact them by telephone with hold times usually in excess of half an hour. They never responded to e mails. If you ever did manage to get through the staff often made promises to progress matters which they then..." Read more
3 years ago
Penny Knight
"I was allocated this firm for a remortgage. Luckily I have remortgaged about 30 times and know the ropes, otherwise I am sure I would never have managed to get to completion. Aberdein Considine only emailed me twice throughout the whole process, both times when I had asked them to. They never phoned me. Completion was delayed and all I was asking for was an..." Read more
3 years ago
Paul
"DO NOT USE THIS COMPANY. We were allocated them as part of a remortgage from Skipton. They never answer the phone, don't respond to emails and it seems, couldn't care less. if i could give them zero stars i would."
3 years ago
Jason Watt
"I used this firm to pursue negligence case against morton fraser and premier garentee for placing me in unsafe property and mis sold property. They took over 3 years and covered up the use of fake deed of conditions morton fraser said were fine. Ross Webb and leona edinburgh office were lawyers used. My legal insurer das is investigating how they managed to..." Read more
3 years ago
Ciara Duffy
"I am a mortgage broker and placed a remortgage case with NatWest for one of my clients. Aberdein Considine were instructed by the lender to carry out the legal on the remortgage. The problem is that they are doing nothing. They have had the mortgage offer for 10 weeks and the client hasn't completed. They do not answer the phone or emails. My client has had..." Read more
3 years ago
Kyle
"AVOID AT ALL COSTS. Currently completing a straight forward re-mortgage with this company. It was supposed to complete one week ago, no sign of completion. Tried calling, no answer. Tried emailing everyday, no response. A complete shambles of a company with zero customer service! If your lender have placed you with this company ask to change solicitors to sa..." Read more
3 years ago
Jie Tong
"This is the ONLY agency asking us to have "mortgage in principle" before allowing us to view a property. The mortgage adviser took very detailed personal information, including bank details, then disappeared. Avoid!"
3 years ago
Mr King
"I am currently remortgaging and the bank is using Aberdein and Considine's Newcastle branch. My advice is send an email to them and call them before you use their services. When neither gets answered you will get an idea of what the next few months of your life will be like. Only 2 of my emails from at least 10 have been answered and these were by people not..." Read more
3 years ago
Lucy Warner
"I am a current client of Aberdein Considine. The customer service is awful. I am going through a simple remortgage that they were instructed on back in January. no body answers the phone. It just rings out. instant message agents are unhelpful. Email is the only form of contact that I have been given with no success. I would not recommend that anyone use the..." Read more
3 years ago
Tom Jayel
"I recently bought a house through Aberdein Considine, They were responsive, clear and all was completed in good time and without any problems along the way. Smooth, easy process. My thanks to the team that handled it for me."
3 years ago
davidseries
"From the start Matt was clear and super helpful. He kept in contact throughout and made things easy for me. Would absolutely recommend to get the job done."
3 years ago
Google review
Mark Wilkinson
"Remortgaged our property to NatWest and Aberdein Considine were provided as part of the free legal services packages.I have bought several properties and also remortgaged quote a few and I can safely say that that this is the worst company I have ever used.We started the process 4 months early so that the mortgage would be sorted before our fixed rate deal e..." Read more
3 years ago
Helen Roberts
"I recently bought a flat through Aberdein Considine in Edinburgh as a cash buyer. The legal team were very efficient and the purchase went very smoothly. I would recommend them."
3 years ago
Mr David Morland
"We put our house on the market in 2019 and had a few viewings but no offers, then in February we were very surprised when someone we knew, said they loved the house and put in an offer. We moved out in early April and were very satisfied with the service and communications with the Ellon office throughout, particularly as the selling costs which were estimat..." Read more
3 years ago
A Fotheringham
"Been trying to get them to complete on my re-mortgage since Nov 21. They fail to stay in touch, fail to respond to emails, failed to chase my bank for a redemption statement, didn't notice when said redemption statement was wrong, failed to then complete on the second attempt and we are now almost May with my remortgage still not completed. So far they hav..." Read more
3 years ago
giles mackey
"Responsive and professional. Aberdeine Considine were fantastic in managing the sale and purchase of our home. Thank you!"
3 years ago
Paul Young
"Excellent service high quality photos as well as excellent service nothing was to much happy with all services provided great company can't recommend enough"
3 years ago
Google review
Pete
"Gary at the Inverurie branch (and everyone else there too!) was great helping us to buy our dream property, and cope with unsuccessful previous attempts. Absolutely faultless service and everything explained clearly to someone not familiar with Scottish property law. Icing on the cake was a 9.15am call to say we could get the keys!! We've found our go-too..." Read more
3 years ago
"It's sad you often can't select your conveyancer but I would advise that if your mortgage company tells you that they use Aberdein Considine to underwrite, you STAY WELL CLEAR. For our VERY SIMPLE remortgage, 5 weeks after mortgage offer, we have had zero communication from them with the exception of automated replies. Their phone lines ring out for 30 min a..." Read more
3 years ago