Google Rebecca
john given
"Very professional from start to finish."
3 years ago
Google review
RexAdam
"Aberdein Considine helped me to buy an apartment in Scotland. The entire team worked together to help me find and purchase the perfect home. They communicated well during the process and anticipated my questions with emails directed at my needs. I will use them again for my next move."
3 years ago
Gary
"Excellent team, friendly, helpful and with great communication throughout my complex sale and purchase. Highly recommended."
3 years ago
David Wood
"Took both the estate agent and in-house solicitor options. Well organised and professionally carried out. Only one adverse comment was the presentation of the final cash statement. Although the total charges were basically as expected, the breakdown of individual charges were confusing, especially when compared to the original single value quotation for the..." Read more
3 years ago
David Farrell
"Too many people dealing with my sale, for showings and on the legal side. Had to ask for signs to he put up. Many of the viewings weren't followed up as the people were uncontactable. Guidance when not selling was drop price, nothing else. if your property is on the lower end of the sale price side don't bother, go with someone else as these lot are not wort..." Read more
3 years ago
Martin Ward
"It’s a pity I couldn’t score this as a zero. In 30 years of dealing with solicitors I’ve never come across such poor service and this wasn’t a one off as I’d got three remortgages going through at the same time. The initial paperwork they sent was poorly worded and missing important information so after several emails and calls I was eventually sent the corr..." Read more
3 years ago
Shelly Newport
"It's sad you often can't select your conveyancer but I would advise that if your mortgage company tells you that they use Aberdein Considine to underwrite, you STAY WELL CLEAR. For our VERY SIMPLE remortgage, 5 weeks after mortgage offer, we have had zero communication from them with the exception of automated replies. Their phone lines ring out for 30 min a..." Read more
3 years ago
Heather Louise
"Recently purchased a property using solicitors from Aberdein Considine. We had a great experience with them: they were knowledgeable about the current market, were professional, and maintained regular communication. We also used their mortgage advisor, who was incredibly helpful in finding us the best mortgage. This was all really helpful for us as first tim..." Read more
3 years ago
Google review
Mr C. MacLellan
"To say they their service is appalling would be a compliment to the incompetence and total lack of customer interest or care! After a split from my wife Aberdein Considine were 'trusted' to deal with the change in Title Deeds. This is now over 2 years later and still I do not the revised Deeds. Having spoken directly with the Registers of Scotland direct..." Read more
4 years ago
Kate Hughes
"1 star is too many! I could copy and paste these negative reviews as my experience has been exactly the same. Impossible to contact I have been trying for weeks. There has been no response to questions over email, and no return phone calls after leaving messages for team leaders. ( 30 mins of a phone ringing just to be able to leave a message, and still no..." Read more
4 years ago
Asheet PATEL
"Going through remortgage using this outfit , they have had all signed documents from us ( plus signed witness personal guarantee forms , current lender statements account )details from us for over 4 weeks. Remortgage offer was dated 11/03/22 , it expires 09/06/22 . The item outstanding was for them to request a redemption statement, to date 3 weeks this st..." Read more
4 years ago
RJM LETS
"Terrible experience with this company, which is clearly not an isolated case judging by the reviews. Here's a summary of how bad it was: - I sent all docs back 3 months prior to remortgage date - I had confirmation that all was in order and I shouldn't need to hear from them until completion - I chased up 2 weeks before remortgage. No reply - I called many..." Read more
4 years ago
Naomi
"Dreadful experience, do not expect to able to get hold of them, it would have taken me less time to drive 3 hours to see them than chase a follow-up. You can only get an answer from a phone if your relentless wait over 20 minutes- there is no customer service based on how they are prepared to ghost you- avoid at all costs! its not acceptable in this age to n..." Read more
4 years ago
Mr Peter Derek Bradley
"Like several other people I also suffered because of the incompetence of the remortgage people at Aberdein Considine. It was almost impossible to contact them by telephone with hold times usually in excess of half an hour. They never responded to e mails. If you ever did manage to get through the staff often made promises to progress matters which they then..." Read more
4 years ago
Penny Knight
"I was allocated this firm for a remortgage. Luckily I have remortgaged about 30 times and know the ropes, otherwise I am sure I would never have managed to get to completion. Aberdein Considine only emailed me twice throughout the whole process, both times when I had asked them to. They never phoned me. Completion was delayed and all I was asking for was an..." Read more
4 years ago
Paul
"DO NOT USE THIS COMPANY. We were allocated them as part of a remortgage from Skipton. They never answer the phone, don't respond to emails and it seems, couldn't care less. if i could give them zero stars i would."
4 years ago
Jason Watt
"I used this firm to pursue negligence case against morton fraser and premier garentee for placing me in unsafe property and mis sold property. They took over 3 years and covered up the use of fake deed of conditions morton fraser said were fine. Ross Webb and leona edinburgh office were lawyers used. My legal insurer das is investigating how they managed to..." Read more
4 years ago
Ciara Duffy
"I am a mortgage broker and placed a remortgage case with NatWest for one of my clients. Aberdein Considine were instructed by the lender to carry out the legal on the remortgage. The problem is that they are doing nothing. They have had the mortgage offer for 10 weeks and the client hasn't completed. They do not answer the phone or emails. My client has had..." Read more
4 years ago
Kyle
"AVOID AT ALL COSTS. Currently completing a straight forward re-mortgage with this company. It was supposed to complete one week ago, no sign of completion. Tried calling, no answer. Tried emailing everyday, no response. A complete shambles of a company with zero customer service! If your lender have placed you with this company ask to change solicitors to sa..." Read more
4 years ago
Jie Tong
"This is the ONLY agency asking us to have "mortgage in principle" before allowing us to view a property. The mortgage adviser took very detailed personal information, including bank details, then disappeared. Avoid!"
4 years ago
Mr King
"I am currently remortgaging and the bank is using Aberdein and Considine's Newcastle branch. My advice is send an email to them and call them before you use their services. When neither gets answered you will get an idea of what the next few months of your life will be like. Only 2 of my emails from at least 10 have been answered and these were by people not..." Read more
4 years ago
Lucy Warner
"I am a current client of Aberdein Considine. The customer service is awful. I am going through a simple remortgage that they were instructed on back in January. no body answers the phone. It just rings out. instant message agents are unhelpful. Email is the only form of contact that I have been given with no success. I would not recommend that anyone use the..." Read more
4 years ago
Tom Jayel
"I recently bought a house through Aberdein Considine, They were responsive, clear and all was completed in good time and without any problems along the way. Smooth, easy process. My thanks to the team that handled it for me."
4 years ago
davidseries
"From the start Matt was clear and super helpful. He kept in contact throughout and made things easy for me. Would absolutely recommend to get the job done."
4 years ago
Google review
"I had a brilliant experience in my flat purchase. I used AC for both the mortgage and conveyancing. Noreen and Chris were so helpful and worked hard to get my mortgage provider to progress my case. I am especially grateful for Noreen's persistent chasing. Kerry was very helpful and explained the conveyancing process clearly and without jargon. She was always..." Read more
3 years ago