Domino's Singapore All outlets Reviews & Testimonials

3.4 (3,308)

Reviews: 3,308


5
37%
4
19%
3
12%
2
5%
1
26%

56% of customers would recommend Domino's Singapore All outlets

Jai Singh

Jai Singh star-alt star-alt star-alt star-alt star-alt

"Everything was good until you accidentally order a takeaway instead of delivery because the website can't even show such simple things clearly. Then when you try to call the store, nobody picks up"

a year ago

Google review

Rex Soriano

Rex Soriano star-alt star-alt star-alt star-alt star-alt

"Ordered via Grab, food never arrived but status was "delivered". Processing the refund is extremely troublesome from both Grab and Domino's side. The provided voucher for "free pizza" is also not worth it, as it requires you to purchase another pizza before you can use it. I like Domino's Pizza, but this experience is truly disappointing."

a year ago

Google review

Gerald Koh

Gerald Koh star-alt star-alt star-alt star-alt star-alt

"Their 15mins guarantee for takeaway orders is a total failure. I got to the store 25mins after placing my order and they still told me it would take another half hour! Worst thing for any brand is to over promise and under deliver. Marketing ploy."

a year ago

Google review

Solihin Abu Bakar

Solihin Abu Bakar star-alt star-alt star-alt star-alt star-alt

"Do not order from this outlet. Made my order @ 2000hrs it arrived @ 2230hrs. Had to head down to the outlet to check on my order."

a year ago

Google review

DATO YAN

DATO YAN star-alt star-alt star-alt star-alt star-alt

"好好地方"

a year ago

Google review

Dr. David Redfield

Dr. David Redfield star-alt star-alt star-alt star-alt star-alt

"Thieves, I ordered a pizza for delivery. Never delivered. I called multiple times and was promised a replacement. That also never arrived. AVOID AT ALL COSTS!!!"

a year ago

Google review

Qan Tas

Qan Tas star-alt star-alt star-alt star-alt star-alt

"ABSOLUTELY HORRIBLE. Please DON'T order delivery from this outlet. Took almost 3 HOURS just to deliver 2 Large Pizzas, when it clearly stated a 40mins delivery. Tried contacting their hotline to complain about the extensive wait but was directed to an on-call waiting line, this goes to show just how many unsatisfacted customers there is dialing in to feedbac..." Read more

a year ago

Google review

Ram Pager

Ram Pager star-alt star-alt star-alt star-alt star-alt

"Waited 2 hours for delivery, ordered Pizza Hut instead…ZzZ"

a year ago

Google review

Phil D

Phil D star-alt star-alt star-alt star-alt star-alt

"Lazy worker on his phone refusing to attend me because he "has too many orders". HE WAS ON HIS PHONE TALKING TO SOMEONE. What the hell is that Dominos."

a year ago

Google review

DiaperFull Gaming

DiaperFull Gaming star-alt star-alt star-alt star-alt star-alt

"I work here, i think we did a good job"

a year ago

Google review

PRASANTH K

PRASANTH K star-alt star-alt star-alt star-alt star-alt

"Very bad experience with order and service, we were waiting for the order by 60 min but not still the status shows preparing order. As they titled "30 min delivery guarantee" is void."

a year ago

Google review

lambert chen

lambert chen star-alt star-alt star-alt star-alt star-alt

"Waited 2 hours for the delivery. Couldn't cancel, could not get through to restaurant. Horrible."

a year ago

Google review

Eric Fisher

Eric Fisher star-alt star-alt star-alt star-alt star-alt

"Online order placed and almost two hours in I am still waiting for my order. Trying to call the store for assistance and I’m on hold listening to the same annoying message over and over. Worst food order experience I ever had. Order elsewhere."

a year ago

Google review

Mahesh Paik

Mahesh Paik star-alt star-alt star-alt star-alt star-alt

"The worst customer experience, ever you can have. if you need that order from Dominos the Pizza which wont come for hours I waited for three hours. Why don't you have cancelling order option . Do you really feel customer would eat your pizza after 3 hours of waiting. Stop your business its a fraud there is no one in customer care to receive the call, such a..." Read more

a year ago

Google review

Kanza Ameenah Kashif

Kanza Ameenah Kashif star-alt star-alt star-alt star-alt star-alt

"Ordered via FP and delivered by the store. Found a strand of hair on my pizza. tried contacting the store to no avail. Also communicated the issue to FP and agent was incompetent. wasnt very helpful at all. very disappointed with the experience."

a year ago

Google review

sabbiewabbiewasabi

sabbiewabbiewasabi star-alt star-alt star-alt star-alt star-alt

"Bad bad bad ordered through the website under the Kovan branch at 3rd Feb 7.21pm — now 8.50pm still havent receive the pizza. Hangry and tired as well as disappointed. DO BETTER"

a year ago

Google review

Astrology Valley

Astrology Valley star-alt star-alt star-alt star-alt star-alt

"I’ve order from this branch at 5.40pm and it’s been 2-3 hours and nothing came. Called them but no answer. Call grab and they can’t do anything about it. This is the worst experience I’ve had ordering a pizza. Don’t ever order from here!!"

a year ago

Google review

Zhixin Lin

Zhixin Lin star-alt star-alt star-alt star-alt star-alt

"Ordered at 5.40pm. now 8pm no news."

a year ago

Google review

Wilson Lau

Wilson Lau star-alt star-alt star-alt star-alt star-alt

"Waited 2 hours from grab and still haven’t arrive. Please avoid ordering this outlet online at all costs!"

a year ago

Google review

Sezgin Özbilgin

Sezgin Özbilgin star-alt star-alt star-alt star-alt star-alt

"Terrible service, zero hygene. Avoid."

a year ago

Google review

tz tan

tz tan star-alt star-alt star-alt star-alt star-alt

"was because of late home delivery"

a year ago

Google review

Jasmine Elyse

Jasmine Elyse star-alt star-alt star-alt star-alt star-alt

"ordered via grab and i never received my food. the order was marked as completed and i gave store specific instructions."

a year ago

Google review

James Kiong

James Kiong star-alt star-alt star-alt star-alt star-alt

"Why turn on for delivery if can't do for delivery? Just throw the grab food device then!!!! Fu*king disappointed waiting for 1 hour,and customer service said can deliver by 5pm...."

a year ago

Google review

Iza Abdul Malik

Iza Abdul Malik star-alt star-alt star-alt star-alt star-alt

"The Simply Cheese is always the BEST 👍🏻"

a year ago

Google review

Sandeep M

Sandeep M star-alt star-alt star-alt star-alt star-alt

"Ordered pizza via Grab and even after 2 hours order still in kitchen , customer service help line is just annoying IVR and promotions . Very bad CX .. best to be avoided . Can't even cancel order ... can't depend on grab food + domino's"

a year ago

Google review