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7,907 verified testimonials
4.9/5 average rating
CJ Mendes Verified customer
Lindy Hunter Verified customer
"So helpful and responsive. I wish all customer service and products were as great as Dyper!"
3 years ago
Andrea ammerman Verified customer
"Shannon has been so helpful meeting my needs. Whether it’s sizing up and exchanging or adding a military discount - she’s the best"
3 years ago
Brandi-Michelle Verified customer
"The price is fair, the diapers are absorbent, and the customer service is wonderful. All my babies will be Dyper babies!"
3 years ago
Taylor Verified customer
"1. We love DYPER products 2. we decided to start a subscription and had an issue with choosing the correct size and within minutes a new box was on the way and had a return label to send back the exchange 3. did I mention WE LOVE DYPER!"
3 years ago
janelle Verified customer
DES MOINES, IA
"Great service helping me get the right size diapers"
3 years ago
Miriam Weiner Verified customer
ASTORIA, NY
"It's a bit difficult to see the details of the products to which I'm subscribed. For example, it took some poking around to figure out how many diapers are actually being shipped to me."
3 years ago
Daniela Verified customer
"Incredible customer service and fantastic product. So soft. My only criticism is that the website is a big janky."
3 years ago
Mallissa Murrell Verified customer
"We’ve been using Dypers since my (sensitive) daughter was born, we absolutely love them! I stocked up when I was still pregnant and they’re amazing at exchanging unopened sizes for her current sizes. Can’t recommend them enough!"
3 years ago
Courtney Verified customer
"Went above and beyond! Made my mistake on an order resolve with ease. Super appreciate the help and quick communication on my Order plus correcting my mistake on the size"
3 years ago
Amanda Miller Verified customer
NOVI, MI
"Fast and convenient!! Love the quality."
3 years ago
Rebecca Eisenbach Verified customer
PORTLAND, OR
"Great customer service. Had a few questons that got answered right away! Thank you!"
3 years ago
Elizabeth Gedert Verified customer
"Love the product and customer service has always been responsive and helpful."
3 years ago
Kevin Williams Verified customer
"Great customer service and a great product...I would recommend Dyper to everyone!"
3 years ago
Krystal F Verified customer
"Lisa, from customer service, was quick to respond when we had questions about the diapers. We are very pleased with their products."
3 years ago
Lucy Marcil Verified customer
"We love these diapers! Good for the environment and baby. The customer service is outstanding- quick responses and willing to exchange sizes if not the right fit."
3 years ago
Carolyn Yoder Verified customer
ROSEBUSH, MI
"Great service, free shipping in returning wrong size!"
3 years ago
Sarah Verified customer
"Seriously love dyper! Been using them for almost 2.5 years and am on my 2nd baby. We use them exclusively! Love the diapers, but the customer service is best of all"
3 years ago
Lacy Jahner Verified customer
N LITTLE ROCK, AR
"Wish there were wipes included with subscription."
3 years ago
alex Verified customer
"high-quality, soft & absorptive diapers. excellent customer service!"
3 years ago
Sabrina Verified customer
"Amazing diapers and customer service! Best diaper company."
3 years ago
Naomi Verified customer
"I think I’ve tried every brand from USA to New Zealand & nothing is as comfortable or eco-conscious as Dyper. Everything else is either too tight/too loose/too rough/too sweaty or not eco friendly. Cust serv is also fast & incred friendly!"
3 years ago
Amber Verified customer
"I've been pleased with both the Dyper product and customer service. This is a company I can feel good about."
3 years ago
Amy Worden Verified customer
"Such a quick response from Customer Service. I was impressed by their kindness as well. Love these diapers so far. They feel soft and clean but still hearty material to trust."
3 years ago
Alexa T Verified customer
"Love that a quick email after my move cleared up my concern for pick up and delivery. Don't want to miss a beat!"
3 years ago
"We forgot to upsize our newborn's diapers from XS to S. Quick email and we had a FedEx return label and a new shipment of the right size taken care of within minutes. Fantastic customer service!"
3 years ago