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7,907 verified testimonials
4.9/5 average rating
Viktoria G. Verified customer
Chenoa King Verified customer
"Amazing products but even better customer service!"
7 months ago
Allie Verified customer
"love the quality of Dyper products. I buy all my wipes from them as they have good deals a lot of times. I had a problem with my recent order of diapers and they completely refunded me- and I didn't even ask! I just wanted to know where my shipment was. Great customer service. 4 stars because this isn't the first time I've had a shipment problem with them...." Read more
7 months ago
Autum s Verified customer
"Amazing, fast, and friendly customer service!!! 5/5!!!"
7 months ago
Carson & Clover Verified customer
"A few months ago there was Colin…. Today it’s Lisa. And I just have to say WHO IS THE HIRING MANAGER!? Because it’s like they popped out of the Chick-fil-A training and if you’re from the south you know exactly what I mean! I have never in my life had such great quality of customer service. There’s been two instances where I’ve had the most minor inconvenien..." Read more
7 months ago
Eden and Anne-Marie’s dad Verified customer
"The customer service and follow-up to correspondence is unmatched. I’m grateful for every single experience."
7 months ago
SE Hart Verified customer
"Super responsive customer service, great products"
7 months ago
Sharon Kutz Verified customer
"The diapers are so soft and work great. I love that we can be plastic-free. The other thing I LOVE about Dyper is their customer service… they are on top of it! They go above and beyond whenever I have question or an issue, and they always respond quickly!"
7 months ago
M c Verified customer
"Great product with great service"
7 months ago
Kyle Moore Verified customer
"Lisa gave me a big help redeeming some Dyper points. They are always so responsive and helpful. Very much appreciated!"
7 months ago
Asenath Mcilwain Verified customer
Spartanburg, South Carolina
"The diapers and service are great. They are just too expensive."
7 months ago
Laiza Verified customer
Goodyear, Arizona
"My child had a sensitive button. This diaper was the only diaper that worked for him."
7 months ago
Arianna Verified customer
"One thing I will always be grateful for is amazing customer service! Thank you Kaitlyn for resolving my issue without any hesitation. Makes the world of difference when people just get it!"
7 months ago
Kelly Mickey Verified customer
Olathe, Kansas
"I would rate 5 stars if the packaging was biodegradable and/or compostable/recyclable! Great diaper otherwise!"
7 months ago
Lauren Flowers Verified customer
"Lisa has been nothing but amazing in helping me navigate some issues I was having with my order. Thank you. I appreciate the attention to detail."
7 months ago
Ali Verified customer
"Best company! Always so helpful and naturally their commitment to the environment is so amazing :)"
7 months ago
Alec Verified customer
"I've been very happily impressed with the positive attitude and kindness of the staff at Dyper, and happy with these eco-friendly products! Communication is great, and shipping is prompt. Glad to have found this company!"
7 months ago
Lauren Philp Verified customer
"Lisa was responsive and worked to make the issue right."
7 months ago
Eleanor Ferrell Verified customer
"Excellent customer service with a super fast response time. I am very impressed with the level and quality of communication. Thank you!"
8 months ago
Jen Verified customer
"Quick response and resolve my issue so thank you"
8 months ago
Marissa Verified customer
"Customer Service is excellent! I love the diapers as well. Good service is a bonus :)"
8 months ago
A the Mama Verified customer
"I have loved every product that we have purchased and used. I like most of the products available, I only have qualms with the standard baby wipes because of one ingredient in those… but I just use the other wipes without that ingredient! I love the compost commitment and that is the main thing about this company that intrigued me! I also love that anytime I..." Read more
8 months ago
Wendolyne Omaña Verified customer
"Subscriber service has been a great experience so far. The staff pays attention to detail, and I appreciate the fast response to my questions. In addition to these critical factors, the product has never irritated my baby's skin and resists excellent overnight."
8 months ago
Kathryn Verified customer
"Dyper has the best customer service! They really take care of their subscribers. We've only had highly positive experiences with them :D"
8 months ago
Laurie obrien Whittam Verified customer
"I had a problem with shipping on my order....it was taken care of by a very fantastic customer service employee. I would definitely recommend this company!!"
8 months ago
"I love this company and their products! I have been using their diapers since my first baby arrived in 2019 and I now have baby #3 who I will continue to be a DYPER customer with! Their customer service is also always fantastic, and I so appreciate that!"
7 months ago