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7,772 verified testimonials
4.9/5 average rating
Paola Verified customer
Celeste Q. Verified customer
"Wow. I have never had customer service in real time before via email. I am absolutely impressed with this company so far. Most companies usually have automations as their customer service. Not DYPER!!"
3 years ago
Sydney Pena Verified customer
"Easy convenient and a great way to start out motherhood with one less worry. Living in a small town this is a life saver to never worry about running out of diapers or late night trips to the store."
3 years ago
Sarah Verified customer
"Ember helped me with my question right away! So nice to see Dyper hires real people who are knowledgeable and empowered to resolve questions. We love Dyper even more now!"
3 years ago
Alissa Erlendson Verified customer
AUBURN, CA
"LOVE these diapers, fit awesome, feel soft, don't leak for 4+ hours during sleep and the next shipment comes right when we're almost out - it's been so great!"
3 years ago
Denys Locke Verified customer
"Amazing Customer Service. I've been corresponding with Lisa and she helped me with a return in such a timely manner, I wish all customer service were this phenomenal! And I love these diapers, we tried them all! These take the cake <3"
3 years ago
Colette Verified customer
"We really love these diapers. They absorb well and are super soft. The only downside is the tabs are often hard to open and sometimes rip. I've found that if you peel really slowly from the bottom of the tab, it sometimes helps."
3 years ago
Hannah Greene Verified customer
"Customer service was faster than any customer service I’ve talked to. Willing to do whatever to make sure everything worked out. More than satisfied"
3 years ago
Miya Proctor Verified customer
"The diaper quality is amazing, and these are the only diapers we use. Customer Service is always ready to go the distance to make sure we are happy. Size exchanges are fast and simple. A+ all the way!!"
3 years ago
Robert and Jonell Cadman Verified customer
"Our daughter had a baby in February. As a gift we gave them 6 months of service. It has been such a good experience that we are adding another 6 months to rhe service. Thank you for making it so easy! Very happy first time grandparents."
3 years ago
Marielle Verified customer
"Excellent diapers, excellent customer service"
3 years ago
Surabhi Bharadwaj Verified customer
"Love how soft the regular Dypers are. I also tried the Xwide Dypers, but didn't like them as much. It infact was smaller and narrower than the regular dypers. The customer service was quick to respond and promised a refund for it."
3 years ago
Alyssa Smith Verified customer
"By far my favorite diaper we have ever used for our littles. It’s wonderful to use a biodegradable and more earth-friendly option while caring for our babies’ sensitive skin. Customer service is also AMAZING. Prompt, polite, and helpful!"
3 years ago
Sara Strong Verified customer
"Fantastic!!"
3 years ago
Tom Wilkins Verified customer
"My wife and I have been using your services since our daughter was born in 2019 and we love it. The brand, the products, the services, everything. Thank you all so much for everything."
3 years ago
Abby Maracic Verified customer
"That was the fastest response I’ve ever received from a business’ customer service! They fixed the issue and they fixed it quickly."
3 years ago
Kadi Craddock Verified customer
"I love dyper brand diapers! Also customer service is really on point. They’ve handled every issue expeditiously and with grace (not that I’ve had many issues) I just appreciate how quickly they respond to emails."
3 years ago
Amanda St. Aubin Verified customer
"Amazing customer service. Quick response and friendly. Great diapers!"
3 years ago
Max Verified customer
"Diapers are excellent. Delivery has been reliable. 1 knock is the tech is subpar. The app is poor- I’ve had issues placing orders and then when I needed to change an order it didn’t work. Cust service made it right w a very quick email."
3 years ago
Alli F. Verified customer
"We've been religiously using this service for 2 years now! Products rock, emission credits are fantastic, and the company as a whole is just what parents need. During the Diaper Crisis of 2020, we did not have to worry!! Thank u!!!"
3 years ago
Heather Deignan Verified customer
"They are quick to respond and have amazing customer support!"
3 years ago
Kim Stone Verified customer
"Quick & efficient service!"
3 years ago
Paula VG Verified customer
"LOVE your diapers and will never buy any others! Great products and customer service well worth the price!"
3 years ago
Bryn Fine Verified customer
"Charlotte loves her Dypers! They are great for her sensitive skin, fit amazing, super absorbent, and the best option for the environment. These are the best diapers out there for us!!"
3 years ago
K. C. Verified customer
"I love Dyper. I can compost diapers that might otherwise end up in a landfill. Shipping diapers off to be composted is very easy. I used a service pre-covid & moved to isolate out of range. I am so grateful for dyper!"
3 years ago
"Fastest response ever phenomenal customer service! Seriously the best customer service I've ever received answered my question and provided a solution right away."
3 years ago