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7,772 verified testimonials
4.9/5 average rating
Colleen Verified customer
Sheika Reeves Verified customer
MARIANNA, FL
"This arrived here fast. I really like your diapers."
3 years ago
Melissa Verified customer
"I absolutely love these diapers. I'd set my heart on using cloth diapers, but my daughter's skin was too sensitive no matter what I tried. I was so happy to find an environmentally friendly alternative that was worked for her!"
3 years ago
Adrian Camargo Verified customer
PFLUGERVILLE, TX
"easy to use UI"
3 years ago
Shannon Verified customer
"My first shipment from Dyper was lost but when I contacted customer service they had a new shipment out to me in two days."
3 years ago
Clara Verified customer
"Amazing! Thank you so much for your exchange on size and your quick response!"
3 years ago
Cristina Grant Verified customer
"Love love the quality and value of the diapers and how they are always delivered just in time when I need them until. They are amazing and just recently had to get a hold of customer service through email and was emailed right back. Love it"
3 years ago
Patricia Echeverri Garcia Verified customer
"I am very pleased and happy with the outstanding customer service, I’ve received from Shannon!! Plus, she answers, literally, the next day!! I was having a lot of problems for the first year of the Dyper service, however!"
3 years ago
Amber K Verified customer
"Customer service is always top notch! Never had an issue that didn’t get promptly resolved by a friendly employee. Thanks so much."
3 years ago
Jamie Rasmussen Verified customer
WHITE BLUFF, TN
"Customer service with this company is great! The diapers work well for my little one who was very sensitive skin too."
3 years ago
Day Howell Verified customer
PAYETTE, ID
"Super easy to navigate the Dyper site. It was a breeze to order diapers as a baby shower gift. Definitely recommend."
3 years ago
Tori Lindberg Verified customer
GALAX, VA
"Love the service and the diapers are great!! So soft and just as absorbent the store diapers we had been using - so glad we switched!"
3 years ago
Mollie B Verified customer
"Some of the best customer service I have ever experienced. So helpful I am literally crying. Thank you!!! And thank you for all you do to help the environment. We need more companies like you."
3 years ago
Kayla Shirk Verified customer
LITITZ, PA
"Great customer service!"
3 years ago
Erin Hoeltke Verified customer
"I don't think I've ever dealt with customer service that was this easy and accommodating before. There was no hassle and no charge to return diapers. Best service I've ever gotten."
3 years ago
Maria Sanchez-Lopez Verified customer
"I am very happy with your service and products. I purchased this subscription for my grandson. My daughter loves the diapers and the wipes, especially since he has sensitive skin. Thank you always for your quick response on my emails."
3 years ago
Emily Verified customer
"AMAZING CUSTOMER SERVICE! I signed up for a Dyper subscription and didn’t receive a tracking email for my order. I reached out via email and Ember responded within three hours! So impressed! Thank you Dyper."
3 years ago
Alondra McEldowney Verified customer
"Ember efficiently ended my subscription when I was stressed about Dyper not recognizing my account and my card getting charged. Please note: for subscription services it’s important customers have easy access, and a clear mobile interface!!"
3 years ago
Britta Luciak Verified customer
"Love the products and customer service! I always recommend Dyper to mamas! Keep it up guys!!"
3 years ago
Aprille Verified customer
"Excellent eco friendly products and top customer service! Highly recommend!"
3 years ago
S & N & Z Verified customer
"Had a question about my subscription and I got a reply from one of their helpful team members the very next morning! Big deal, awesome-sauce. We are impressed by this company the more we keep learning about it. Our L.O. has a happy butt 😌✌"
3 years ago
MoMoney Verified customer
"Easy, quick, and quality. Thanks much for having a great company available."
3 years ago
Lauren Verified customer
"Customer service was attentive and fast! I had trouble ordering an extra sleeve of diapers from the app, so I reached out via email and, before I even knew it, a shipment had been sent to my home and arrived in 24 hours. Thank you!"
3 years ago
Alison Goble Verified customer
"Awesomely fast and personal customer service. Got exactly what I needed with one email. Thanks Ember!"
3 years ago
Haajar Aziz Verified customer
PHILADELPHIA, PA
"I'm impressed with this company! Compostable diapers didn't exist with my twins 5 yrs ago and several other bamboo diaper companies DO NOT recycle them to complete the process this rendering them pointless. This is the total package!"
3 years ago
"Customer service has never disappointed and I have had a handful of things happen since starting our subscription. They always amaze with their top tier responses to whatever I need. This company takes care of their customers, hands down!"
3 years ago