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7,907 verified testimonials
4.9/5 average rating
Nicole Verified customer
Celia Verified customer
"I appreciated the quick response I received from Lisa regarding redeeming my points. Thanks Lisa!"
8 months ago
Bita Shafipour Verified customer
"Hands down the best company for diapers, creams and wipes and superb customer service out there. Three years of fantastic experience. Thank you for caring for our children and our planet."
8 months ago
Jessica K Verified customer
"Customer service is top of the line!"
8 months ago
Dani Marbley Verified customer
"Lisa was amazing! After having a horrible experience with a defective box of diapers she helped ASAP! She had great customer service and because of that.. I will purchase more dypers."
8 months ago
Latisha Verified customer
"Thanks for the feedback and helping me with my return !"
8 months ago
John McGovern Verified customer
"The Dypers fit great - never a leak in over three years. And I would never know these are made from bamboo. We also use the composting ReDyper service and some of the bath products- we like all of it. And the customer service is amazing- really a great company all around."
8 months ago
Sam Monroy Verified customer
"Quick wonderful service!!! So impressed"
8 months ago
Sylvie Verified customer
"I've been a loyal customer and fan of Dyper diapers for over 3.5 years. The diapers are top-notch, no leaks, comfy and dry, for my son (based on no rashes ever), and good for the environment. You never have to worry about running out of diapers. If you do, there's an emergency ship option for next day delivery I believe. Which is great when you're a new, fir..." Read more
9 months ago
Jessica Wahl Verified customer
"Me and my young family have used Dyper and the subscription program for the last three years and have been nothing but beyond impressed. Excellent products, commitment to environmental change and amazing customer service have kept us here throughout the years. We appreciate having a company such as Dyper to provide such high quality yet necessary items for o..." Read more
9 months ago
Emily Verified customer
"Extremely friendly and knowledgeable customer support. I received an email back very soon after submitting a concern. I have used DYPER since my almost 3 year old was born. I will continue to use their products until he no longer needs them. I feel confident that I am giving my son a safe product! I love the sustainability that DYPER offers as well."
9 months ago
Diana Barreto Verified customer
"We have use Dyper for five years and it has been a great experience the entire time. Great quality diapers and training undies. The service is super convenient. We never had to run out to the store because we ran out of diapers, the deliveries were well timed and so easy to adjust. They also make other great products that we've used over the years, like the..." Read more
9 months ago
Lydia Verified customer
"I just wanted to say how happy I am with your company’s customer service. Whenever I have a question regarding my order or subscription you are always pleasant and it’s hassle free."
9 months ago
Tania Padilla Verified customer
"We completed our entire diapering journey with Dyper and it made this process so easy. Being able to size up and exchange sizes was simple. Customer service was always great and prompt. These were the only diapers that didn’t leak the little diaper polymer needs because they don’t use them. Also, no rashes with these diapers. Didn’t have to worry about dye..." Read more
9 months ago
Thom Manning Verified customer
"The service was great even though the product failed us after 20 months. Hopefully they'll be compatible again with us again soon so we can return to the brand. Dyper has always been one of my favorite brands, especially for the customer service."
9 months ago
Joe Smeltz Verified customer
Newnan, Georgia
"We loved this service and offerings.used for both our children."
9 months ago
Mabel Leal Davila Verified customer
"Excelente material con el que estan hechos, super absorbentes, he provado muchos del mercado h este es el unico que aguanta verdaderamente. Aparte es ecologico y super suave!"
9 months ago
Angela Verified customer
"There are several reason I give 5 stars. I love the diapers -- no diaper rash, great for overnights and regular days, and the local Redyper pick-up. I feel really good about not putting THOUSANDS of diapers into the trash especially with multiple kids. Last but not least, the customer service is FANTASTIC. Every single interaction is stellar and in a wor..." Read more
9 months ago
Jerrica F. Verified customer
"Beyond the obvious product upgrade that the diapers represent in comparison to the industry standards, the customer service is excellent!"
9 months ago
Cathy Stelling Verified customer
RIVERSIDE, NJ
"I like the ease of having an auto delivery and the convenience of disposable diapers that are not as bad for the planet!"
9 months ago
Sophia Verified customer
Colorado Springs, Colorado
"We love how eco friendly the diapers are. They have also been very gentle on our kiddos sensitive skin and they’ve had no diaper rash since we’ve been using them (two years with each kiddo!). The few issues we’ve had have been that they tend to shed if kiddo is very active (not a huge issue but something to look out for), the price seems to have varied great..." Read more
9 months ago
Kitty Verified customer
"Prompt response after order got lost."
9 months ago
Christine Simpson Verified customer
ATLANTA, GA
"The diapers are great and seem to outperform other brands, so we always come back for more. The wipes are a little course for a baby behind with diaper rash but the adults in our house still use them."
9 months ago
Katie Haymond Verified customer
West Lafayette, Indiana
"We love these diapers and it’s great having them delivered right to your door!"
9 months ago
"Quick customer service response thank you"
8 months ago