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Fireplace Solutions Reviews & Testimonials

4.8 (738)

Reviews: 738


5
93%
4
2%
3
1%
2
0%
1
4%

95% of customers would recommend Fireplace Solutions

Jim Gentry

Jim Gentry star-alt star-alt star-alt star-alt star-alt

"Great service and friendly folks."

3 years ago

Google review

Dani Casselman

Dani Casselman star-alt star-alt star-alt star-alt star-alt

"Excellent service. Timely. Very careful inside and outside the house in order not to damage or dirty anything. Knowledgeable and professional staff. Highly recommend."

3 years ago

Google review

Jennifer Gaims

Jennifer Gaims star-alt star-alt star-alt star-alt star-alt

"Hi I sincerely apologize. I made a mistake in my post recently. I had called a couple local vendors for a fireplace repair. One of them was not really a "local" vendor at all - but a regional dispatch for such repairs. They would not even tell me where they were located. Fireplace Solutions was not that vendor, but I mixed up the sites, and posted a negative..." Read more

3 years ago

Google review

michael marquez

michael marquez star-alt star-alt star-alt star-alt star-alt

"Fireplace Solutions was awesome! Don arrived on time as promised and reviewed the problem with our dryer vent. He thoroughly cleaned the vent and verified it worked properly afterwards. He then proceeded to clean up the area when he was finished - inside and out. We couldn't be more thankful."

3 years ago

Google review

Joe M.

Joe M. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"I had an appointment scheduled for a chimney repair estimate. An hour before the appointment, I got a text message confirmation of the appointment, which was good. I took the day off work and was home anyways, but the technician never showed. I called at the end of the day and they had said the technician had to cancel and leave for the week the night befo..." Read more

3 years ago

Edward Robbins

Edward Robbins star-alt star-alt star-alt star-alt star-alt

"Fireplace Solutions resolved and my Napoleon See-Thru fireplace LED lighting and electronic components with their masterful technician Don. He was able to isolate, detect and identify why the LED lights would not change from White, to Red, Blue, or Green and could not be locked onto to any of them. By his expertise and the company unsurpassed expertise wit..." Read more

3 years ago

Google review

Chris Lopes

Chris Lopes star-alt star-alt star-alt star-alt star-alt

"Service was very friendly and attentive. I'm very happy with the quality of the work too."

3 years ago

Google review

Nick

Nick star-alt star-alt star-alt star-alt star-alt

"On time, courteous and conscientious, job well done. ask for Javier."

3 years ago

Google review

David Shayne

David Shayne star-alt star-alt star-alt star-alt star-alt

"Total pros from start to finish."

3 years ago

Google review

Sabine Jacob

Sabine Jacob star-alt star-alt star-alt star-alt star-alt

"Good knowledgeable service. Took long to get parts (not their fault) but they stayed in touch about it."

4 years ago

Google review

Moon Z

Moon Z star-alt star-alt star-alt star-alt star-alt

"Mark and the experts at Fireplace Solutions The Chimney Sweeper are top notch, caring, informative, clear, prompt and professional. I have worked with them for many years. They are my go to for chimney sweeping and fireplace assessment and repairs."

4 years ago

Google review

Garan Bales

Garan Bales star-alt star-alt star-alt star-alt star-alt

"Best chimney sweep around. I've been doing fireplace services for years I don't do sweeps this is the only guy a call or recommend."

4 years ago

Google review

Leah B

Leah B star-alt star-alt star-alt star-alt star-alt

"We called Fireplace Solutions to install a gas log set, but after their inspection found a number of safety issues in our fireplace and chimney (we expected this would likely be the case based on the age of the house), we went with them to do the repairs. The repairs were pretty extensive, but each technician that we dealt with for the different phases of th..." Read more

4 years ago

Google review

James Gutierrez

James Gutierrez star-alt star-alt star-alt star-alt star-alt

"This is the best days professionals and good customer service"

4 years ago

Google review

Rachel T.

Rachel T. star-alt star-alt star-alt star-alt star-alt

South Pasadena, CA

"Excellent service and they were able to fit us in during the busy holiday season. Our tech was extremely knowledgeable and kept everything clean, even cleaning the glass enclosure for our gas fireplace. He was able to diagnose the issue and fix it. I am very pleased with Fireplace Solutions and I would use them in the future if need be. Highly recommend this..." Read more

4 years ago

Jessica Shobe

Jessica Shobe star-alt star-alt star-alt star-alt star-alt

"Very communicative when setting up the appointment and the service was quick and easy. I now have a working fireplace!:)"

4 years ago

Google review

Stan L. star-alt star-alt star-alt star-alt star-alt

Jersey City, NJ

"Called this company for fireplace mantels and they referred a contractor to me, the guy sent me some pics of his work so I decided to make an appointment. The day before the appointment the guy (Jose Lorenzo) told me he only do decoration for mantels, doesn't do mantel, but he sent me all photos of mantels he built !! very unreliable, and that loser made th..." Read more

4 years ago

Tom L.

Tom L. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"After 40 years, my gas fireplace gave up the ghost. They sent Reza for a visual inspection first, because safety is the most important thing. (There is a low-hundred's charge for that.) Then they sent me a quote, which I accepted and which stayed the same through the whole process. They refurbished my whole fireplace unit, replacing it part by part, so it's..." Read more

4 years ago

Tom L.

Tom L. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"After 40 years, my gas fireplace gave up the ghost. They sent Reza for a visual inspection first, because safety is the most important thing. (There is a low-hundred's charge for that.) Then they sent me a quote, which I accepted and which stayed the same through the whole process. They refurbished my whole fireplace unit, replacing it part by part, so it's..." Read more

4 years ago

Tom Louie

Tom Louie star-alt star-alt star-alt star-alt star-alt

"Technician Reza was prompt, well-prepared and professional."

4 years ago

Google review

Barbara Paige

Barbara Paige star-alt star-alt star-alt star-alt star-alt

"Fireplace Solutions has done an excellent job cleaning the drying vent three times over the past few years. I highly recommend Fireplace Solutions."

4 years ago

Google review

Ed Larson

Ed Larson star-alt star-alt star-alt star-alt star-alt

"Great work will use again. Actually calling them now to do something else"

4 years ago

Google review

D Fan

D Fan star-alt star-alt star-alt star-alt star-alt

"Fantastic Service! These guys are the best. Wish I had used them when I first moved in six years ago. They know what they're doing and they're clean."

4 years ago

Google review

Jimmy G.

Jimmy G. star-alt star-alt star-alt star-alt star-alt

Woodland Hills, CA

"Thank you for the excellent and prompt attention to my requests. Our unit works great and we are very happy with the installation. Louis and his team were able to get the job done within my budget, get the entire job permitted, all done within a timely manner, and the unit works great!Thank you for installing the fireplace, my family and I are very h..." Read more

4 years ago

Jimmy G.

Jimmy G. star-alt star-alt star-alt star-alt star-alt

Woodland Hills, CA

"Thank you for the excellent and prompt attention to my requests. Our unit works great and we are very happy with the installation. Louis and his team were able to get the job done within my budget, get the entire job permitted, all done within a timely manner, and the unit works great! Thank you for installing the fireplace, my family and I are very happy w..." Read more

4 years ago