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Fireplace Solutions Reviews & Testimonials

4.8 (682)

Reviews: 682


5
94%
4
2%
3
0%
2
0%
1
4%

96% of customers would recommend Fireplace Solutions

Courtney H.

Courtney H. star-alt star-alt star-alt star-alt star-alt

Sherman Oaks, CA

"I had my chimney cleaned today. The service guys name was Don Wilson. He explained everything and was very nice and professional. He was also very tidy, which was nice. I am grateful and would definitely recommend them and will use them again."

8 years ago

Gregory W.

Gregory W. star-alt star-alt star-alt star-alt star-alt

Tarzana, CA

"My outside patio fireplace wouldn't light and I contacted the local fireplace shop whose website appears inoperative to get a service quote (sans parts) via phone. The quote was too high. So... I reached out to The Chimney Sweeper for help. Jeff arrived on time and got to work immediately to diagnose, check all components, and fix the problem. He was th..." Read more

9 years ago

Samuel W.

Samuel W. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Very professional and fast! Don and Kevin were respectful and knowledgeable! I appreciated the advice Don gave on maintaining our fireplace. I would recommend them for sure!"

9 years ago

Bridger Z. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"These guys were great. I called a different, more well known chimney service first, but they were booked up and rather rude. Made an appointment with Hazel here, who was very pleasant and had me scheduled in two days. Keaton, the technician who came out, showed up on time and was great. He did the inspection for both fireplaces I had, and easily could've con..." Read more

10 years ago

Mike L.

Mike L. star-alt star-alt star-alt star-alt star-alt

Santa Monica, CA

"One of my residents was having trouble with their fireplace. Black smoke pouring out. I wasn't even sure when was the last time it had been swept. Found The Chimney Sweeper on Google and they came right out. They tech was knowledgeable and helpful. Got right to work, cleaned the whole thing out and got it burning smoke free. I think it ran m..." Read more

10 years ago

Devyn R.

Devyn R. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"This company has the worst customer service! The office staff is incredibly rude, not to mention the technician, Jeff, had a HUGE attitude when doing the install on my unit. I have a feeling he doesn't like dealing with women, and make me incredibly uncomfortable in my own home. Beyond that, I had to keep calling them out to fix the unit. A year and a hal..." Read more

12 years ago

Mary A. V. star-alt star-alt star-alt star-alt star-alt

Salem, OR

"Customer service is great, work is great, they are honest and they stand by what they do. Guaranteed. I know it sounds a bit gushing, but seriously don't call anyone else."

13 years ago