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Fireplace Solutions Reviews & Testimonials

4.8 (738)

Reviews: 738


5
93%
4
2%
3
1%
2
0%
1
4%

95% of customers would recommend Fireplace Solutions

Tom Provost

Tom Provost star-alt star-alt star-alt star-alt star-alt

"Don was amazing! Such a nice fellow and so well informed and helpful. Great guy and great business!"

5 years ago

Google review

July White

July White star-alt star-alt star-alt star-alt star-alt

"Very clear and consistent communication. Thanks for all of the professionalism and attention to detail!"

5 years ago

Google review

Duke Luper

Duke Luper star-alt star-alt star-alt star-alt star-alt

"I had a great experience with Louis, Thomas and Don. No stress, easy to work with, great advice, excellent work. I recommend their work. It is hard to find a good fireplace company that can consult and educate you along the way. Fireplace Solutions did that for me."

5 years ago

Google review

Jennifer Koba

Jennifer Koba star-alt star-alt star-alt star-alt star-alt

"Denise was so helpful! Even after hours answering my questions!"

5 years ago

Google review

Jennifer K.

Jennifer K. star-alt star-alt star-alt star-alt star-alt

Valley Village, CA

"Denise was so helpful! She even answered all my questions after hours! I would highly recommend this company for anything fireplace related."

5 years ago

Jennifer K.

Jennifer K. star-alt star-alt star-alt star-alt star-alt

Valley Village, CA

"Denise was so helpful! She even answered all my questions after hours! I would highly recommend this company for anything fireplace related."

5 years ago

Katharine DeShaw

Katharine DeShaw star-alt star-alt star-alt star-alt star-alt

"Denise and Don at Fireplace Solutions helped us with a burner replacement. They were attentive and very helpful. The job was completed ahead of the anticipated schedule and we are very happy with the results. Thank you!"

5 years ago

Google review

Tim Lovoy

Tim Lovoy star-alt star-alt star-alt star-alt star-alt

"I special ordered some material and the service was great. Thomas kept me informed during the entire process."

5 years ago

Google review

Nonna von Sonn

Nonna von Sonn star-alt star-alt star-alt star-alt star-alt

"Denise was very responsive in setting up the appointment via texts, and when needed for clarifications, phone calls. I also appreciated the e-mail confirmations and the offer of an earlier appointment when it became available. The technician, Don, let me know when he was 30 minutes away and he was awesome! Don knew in a matter of minutes why the fireplace ha..." Read more

5 years ago

Google review

jean-Louis d.

jean-Louis d. star-alt star-alt star-alt star-alt star-alt

Van Nuys, CA

"Another year, Passed and with he stay at home order, safer to get the fireplace checked and taken care of.
Fast , clean and efficient service, the additional work was done efficiently.

Book early, the word of mouth  keeps them busy already.
Seed you next year for the annual clean up."

5 years ago

Steve Hess

Steve Hess star-alt star-alt star-alt star-alt star-alt

"**** Super friendly staff. On time. Fair price and great work! **** The scheduling process was easy and they came to our home the next day. Don the tech was knowledgeable, courteous, very importantly ON-TIME and cleaned up. A rare 5 stars for me. You just don't see service like this much anymore. Do yourself a big favor and call these folks."

5 years ago

Google review

Dru H. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Unfortunately, not well at all. I reached out to them two weeks before Christmas, as I wanted the fireplace working by then; the job was simple and wouldn't take much time. The business advertised on their website, Yelp, and Angie's List that they serviced my area. Denise was great about reaching out to me and responding to emails and text messages - had m..." Read more

5 years ago

Leila Ghaffari Golesorkhi

Leila Ghaffari Golesorkhi star-alt star-alt star-alt star-alt star-alt

"Absolutely wonderful service - on time - professoinal - extremely polite and thorough - we honestly could not be happier with the service of this establishment - our technician was named Reza and he was above and beyond courteous and knowledgeable - highly recommend!!!"

5 years ago

Google review

Lilly Canterbury

Lilly Canterbury star-alt star-alt star-alt star-alt star-alt

"My two technicians from fireplace solutions, Able and Reza, were professional, friendly and very efficient. I loved working with them! I highly recommend this company for any of your fireplace or chimney repairs. I'm officially calling them Santa's helpers because now I'll have a working chimney right before Christmas. I just moved in at this home and couldn..." Read more

5 years ago

Google review

Hector M.

Hector M. star-alt star-alt star-alt star-alt star-alt

Alhambra, CA

"This company isn't reliable, very unprofessional, and unorganized. They will not return back my calls, emails, or text. It's been stressful and a huge inconvenience to get a technician to come out and start work after we received an approved work order (it's been over 2 months). The only reason why im forced to deal with such unproffesional company and staff..." Read more

5 years ago

DALE KESSLER

DALE KESSLER star-alt star-alt star-alt star-alt star-alt

"Nice work by Fireplace Solutions and friendly experienced technicians. Shalom did a great make over on my 80 year old chimney and fireplace...anxious for wintertime to give it a test drive."

5 years ago

Google review

Arthur Levonyan

Arthur Levonyan star-alt star-alt star-alt star-alt star-alt

"Great Prices & friendly service."

5 years ago

Google review

Rita Vyas

Rita Vyas star-alt star-alt star-alt star-alt star-alt

"Great company with very experienced technicians who diagnose fireplace/chimney problem in a second. I am totally impressed with Jeff and CJ who came to check my fireplace. Jeff is a honest and hardworking man. He explained me every step while he was working to repair fireplace. Jeff has years of experiance on fire place, ordering parts and how to repair in..." Read more

5 years ago

Google review

Kevin Wassner

Kevin Wassner star-alt star-alt star-alt star-alt star-alt

"Our chimney sweep did an excellent job! I highly recommend Fireplace Solutions!"

5 years ago

Google review

cbnR Images

cbnR Images star-alt star-alt star-alt star-alt star-alt

"Our home owners insurance wouldn't renew us because the outside of our chimney masonry was falling apart, the chimney sweepers came in and repaired our chimeny while following social distancing protocols in 1 day. Very professional, courteous, and tidy. They cleaned up the area and didn't leave any trash behind. A+++++ I will recommend to my family and fri..." Read more

5 years ago

Google review

Jim Van Dyke

Jim Van Dyke star-alt star-alt star-alt star-alt star-alt

"Fireplace solutions did a nice job on the inspection. Very thorough and very professional. I would recommend this company to others. Thanks, Jim"

5 years ago

Google review

Linda P.

Linda P. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Fireplace Solutions did an AMAZING JOB on my fire pit.  The pilot light mechanism was damaged by critters(Possum and raccoons), that roam my backyard in the middle of the night.  One of them knocked off a cinder block, in the process!   The fire pit was sourced directly to the gas line; with an electronic starter.  (Clicker to turn on and off). Init..." Read more

5 years ago

Linda Pike

Linda Pike star-alt star-alt star-alt star-alt star-alt

"Fireplace Solutions did an AMAZING JOB on my fire pit. The pilot light mechanism was damaged by critters (Possum and raccoons), that roam my backyard in the middle of the night. One of them knocked off a cinder block, in the process! The fire pit was sourced directly to the gas line; with an electronic starter. (Clicker to turn on and off). Initially,..." Read more

5 years ago

Google review

Linda Pike

Linda Pike star-alt star-alt star-alt star-alt star-alt

"Fireplace Solutions did an AMAZING JOB on my fire pit. The pilot light mechanism was damaged by critters (Possum and raccoons), that roam my backyard in the middle of the night. One of them knocked off a cinder block, in the process! The fire pit was sourced directly to the gas line; with an electronic starter. (Clicker to turn on and off). Initially, I..." Read more

5 years ago

Google review

Linda P.

Linda P. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Fireplace Solutions did an AMAZING JOB on my fire pit. The pilot light mechanism was damaged by critters (Possum and raccoons), that roam my backyard in the middle of the night. One of them knocked off a cinder block, in the process! The fire pit was sourced directly to the gas line; with an electronic starter. (Clicker to turn on and off). Initially,..." Read more

5 years ago