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411 reviews
4.2/5 average rating
Jay H.
Seattle, WA
Brian L T.
Los Angeles, CA
"Having to take your laptop in for repair or recovery is never a good situation to begin with, but GoEBITS certainly helps take some of the edge off. I had to do a data recovery whilst visiting over a weekend from LA, and they really took care of me. Not only were they able to recover the data but they were also able to get me the machine and backup in time f..." Read more
6 years ago
Magenta P.
Seattle, WA
"DO NOT TRUST THIS SHOP!!! I was about to be charged $99 for a repair that was covered under the Apple warranty (not referring to AppleCare). After they told me that I would have to pay I double checked with Apple and Apple assured me that the repair would be free if I took my laptop to the Apple store due to the one year warranty and assumed lack of damage...." Read more
6 years ago
Magenta P.
Seattle, WA
"DO NOT TRUST THIS SHOP!!! I was about to be charged $99 for a repair that was covered under the Apple warranty (not referring to AppleCare). After they told me that I would have to pay I double checked with Apple and Apple assured me that the repair would be free if I took my laptop to the Apple store due to the one year warranty and assumed lack of damage...." Read more
6 years ago
Jenny N.
Seattle, WA
"Pretty friendly people, but the prices are not worth it. I came here, because Apple was booked out for weeks due to the new iPhone launch. My MacBook Pro's butterfly keyboard was stuck, so I popped out the keys to see what was wrong with it. I ended up not being able to put 4 keys (Tab, Spacebar, C, and D) back in, so I made an appointment at GoEBITS to fix..." Read more
6 years ago
Jenny N.
Seattle, WA
"Pretty friendly people, but the prices are not worth it. I came here, because Apple was booked out for weeks due to the new iPhone launch. My MacBook Pro's butterfly keyboard was stuck, so I popped out the keys to see what was wrong with it. I ended up not being able to put 4 keys (Tab, Spacebar, C, and D) back in, so I made an appointment at GoEBITS to fix..." Read more
6 years ago
Anjelica M.
Sandy, OR
"Absolutely amazing service and fast turnaround. The staff was super helpful when I came in thinking I needed to throw away my old computer because it was SO slow! Instead they helped me upgrade my laptop with more memory and a new hard drive! They also transferred the data from my old hard drive to the new one, but made it look like nothing had ever happened..." Read more
6 years ago
Anjelica M.
Sandy, OR
"Absolutely amazing service and fast turnaround. The staff was super helpful when I came in thinking I needed to throw away my old computer because it was SO slow! Instead they helped me upgrade my laptop with more memory and a new hard drive! They also transferred the data from my old hard drive to the new one, but made it look like nothing had ever happened..." Read more
6 years ago
Meley F.
Downtown, Seattle, WA
"Love this place! So talented and understanding. Came in with a water spill on my Mac and they told me everything I need to know about. They kept me updated with calls and emails! Thankyou for fixing my computer:)"
6 years ago
Meley F.
Downtown, Seattle, WA
"Love this place! So talented and understanding. Came in with a water spill on my Mac and they told me everything I need to know about. They kept me updated with calls and emails! Thankyou for fixing my computer:)"
6 years ago
Henry W.
Seattle, WA
"I called and asked if they would be able to fix my phone. I get there and tell the guy the same exact thing I told them on the phone and he said he couldn't do it. I called and got there within the same hour. Thanks for wasting a hour out of my day for no reason."
6 years ago
Henry W.
Seattle, WA
"I called and asked if they would be able to fix my phone. I get there and tell the guy the same exact thing I told them on the phone and he said he couldn't do it. I called and got there within the same hour. Thanks for wasting a hour out of my day for no reason."
6 years ago
Brennan M.
Sammamish, WA
"Super good, fast service here! I brought my fried Macbook in on a Monday, and had it out a week later - diagnosed, parts ordered, parts installed. Super friendly staff as well."
6 years ago
Libby C.
Seattle, WA
"I just had my Macbook screen repaired at GoEBITS, and I was very impressed with the turnaround time. It took only three days to assess the damage, order the parts, and replace the screen. Highly recommend!"
6 years ago
Danny G.
Seattle, WA
"My Macbook Pro basically quit on me and the Apple stores were booked about 5 days out for even scheduling a diagnostic. The Apple representative gave me the info for GoEBITS, which is a trusted/certified provider for them and they were able to get me in the next day for a diagnostic. They told me it would take 4-5 days to hear back from the technician, but..." Read more
6 years ago
Duc V.
Issaquah, WA
"I would recommend this store for everyone who is looking for the trustworthy and quick service. They approached my laptop's issues very quickly, and resolved it in time-efficient manner. Now my laptop works like a champ, I was really worried since my project's proposal day come close but Jesper and his guys came in clutch. They had another location in Capi..." Read more
7 years ago
Simone Carmel C.
Seattle, WA
"Impressive customer service and turn around time! My Mac Pro hit the floor and needed a new screen. Getting an appointment at Apple would have taken a week, so I was directed (thru Apple Care) to GoEBITS. The service team was helpful, professional and personable. The quick turn around time was unexpected, I got my computer back in 2 days! Another perk is t..." Read more
7 years ago
Jamie C.
Washington, DC
"If you believe in shopping local take your broken phone here! It's not a corporation like UbreakIfix. As a result, the owner is motivated and staff care about going way above and beyond. The owner and staff are incredible."
7 years ago
Jamie C.
Washington, DC
"If you believe in shopping local take your broken phone here! It's not a corporation like UbreakIfix. As a result, the owner is motivated and staff care about going way above and beyond. The owner and staff are incredible."
7 years ago
Matthew B.
Seattle, WA
"Top notch service!! Jesper and his team really know how to take care of their customers. Expected the work to take 2-3 days. But it ended up being completed in under 2 hours!! They understand that it's tough to be without a computer these days, especially when you're dependent on it for your livelihood. It was great to see that acknowledgement and to know th..." Read more
7 years ago
Matthew B.
Seattle, WA
"Top notch service!! Jesper and his team really know how to take care of their customers. Expected the work to take 2-3 days. But it ended up being completed in under 2 hours!! They understand that it's tough to be without a computer these days, especially when you're dependent on it for your livelihood. It was great to see that acknowledgement and to know th..." Read more
7 years ago
Kathryn S.
Seattle, WA
"They took my ancient iPad, which would no longer turn on, and checked it out for me, for free. One day turn around. And, it turned out, it was not charging because my outlet strip was defective. I feel if I had taken it to the genius bar, I would easily have been persuaded to get a newer model. But this one if fine for me, and I appreciate the guys at eBits..." Read more
7 years ago
Kathryn S.
Seattle, WA
"They took my ancient iPad, which would no longer turn on, and checked it out for me, for free. One day turn around. And, it turned out, it was not charging because my outlet strip was defective. I feel if I had taken it to the genius bar, I would easily have been persuaded to get a newer model. But this one if fine for me, and I appreciate the guys at eBits..." Read more
7 years ago
David R.
Renton, WA
"The technician who worked on my computer was very communicative and consistently made sure I was aware of the progress he was making on my repairs. They were extremely efficient, because they finished two days before I thought they would. The man running the front of the store was also extremely nice and always had a smile on his face. After my service was c..." Read more
7 years ago
David R.
Renton, WA
"The technician who worked on my computer was very communicative and consistently made sure I was aware of the progress he was making on my repairs. They were extremely efficient, because they finished two days before I thought they would. The man running the front of the store was also extremely nice and always had a smile on his face. After my service was c..." Read more
7 years ago
"When my "vintage" computer crashed and I was referred to this office, I was very skeptical. The last time my computer crashed, I was referred to a different business and ended up without my computer for almost 2 months. Angel, who was the one who helped me, diagnosed the problem within minutes. It was the exact same problem that happened the last time...." Read more
6 years ago