GoEBITS Reviews & Testimonials

4.4 (601)

Yelp Reviews: 411


5
71%
4
9%
3
2%
2
3%
1
16%

80% of Yelp users would recommend GoEBITS

  411 reviews
  4.2/5 average rating

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Karen J.

Karen J. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."

5 years ago

Karen J.

Karen J. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."

5 years ago

Dorothy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more

5 years ago

Dorothy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more

5 years ago

Nina G.

Nina G. star-alt star-alt star-alt star-alt star-alt

San Anselmo, CA

"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."

5 years ago

Nina G. star-alt star-alt star-alt star-alt star-alt

San Anselmo, CA

"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."

5 years ago

Rachel R. star-alt star-alt star-alt star-alt star-alt

Snohomish, WA

"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"

5 years ago

Rachel R. star-alt star-alt star-alt star-alt star-alt

Snohomish, WA

"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"

5 years ago

Andy F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Total scam. I brought in my 6-month old laptop with display issues. They told me they could get it turned around faster than the Apple Store could, and would deliver the same service, so I left it with them to get an estimate. They called me the next day and said there was a dent on the top that invalidated the warranty, and that the repair would cost ~$75..." Read more

5 years ago

Andy F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Total scam. I brought in my 6-month old laptop with display issues. They told me they could get it turned around faster than the Apple Store could, and would deliver the same service, so I left it with them to get an estimate. They called me the next day and said there was a dent on the top that invalidated the warranty, and that the repair would cost ~$75..." Read more

5 years ago

Nohea P. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."

5 years ago

Nohea P. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."

5 years ago

Gina R.

Gina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."

5 years ago

Gina R.

Gina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."

5 years ago

Michael S.

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Gnat S. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I've only been to this compact, student-staffed nook to have my cracked phone screens fixed and I have no complaints about the work. On each visit I came to expect a communication glitch or some other odd detail, and I learned to embrace these. On two different occasions, although there were clear instructions to the contrary, I was called instead of e-maile..." Read more

5 years ago