Yelp 
Google 
411 reviews
4.2/5 average rating
James L.
Seattle, WA
James L.
Seattle, WA
"Most of the good reviews are spot one. Although not everyone will be satisfied and get their desired result, going here is better than the genius bar. Pretty quick and efficient on turnaround time. They deserve credit for that. I would say any pricing issues are not their fault. If you buy a Mac product, they are in general pricey for repair everywhere. Ju..." Read more
5 years ago
Gnat S.
Portland, OR
"I've only been to this compact, student-staffed nook to have my cracked phone screens fixed and I have no complaints about the work. On each visit I came to expect a communication glitch or some other odd detail, and I learned to embrace these. On two different occasions, although there were clear instructions to the contrary, I was called instead of e-maile..." Read more
5 years ago
Scott W.
Monterey, CA
"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more
5 years ago
Scott W.
Monterey, CA
"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more
5 years ago
Tom E.
Seattle, WA
"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"
5 years ago
Tom E.
Seattle, WA
"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"
5 years ago
Paulina H.
Seattle, WA
"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"
5 years ago
Paulina H.
Seattle, WA
"I finally got my laptop fixed the third time and due to technical issues (their problems), they helped me fixed it for free! The technician also reach out to me and sent me an email apologizing about this issue! So I think they would fix the issues and be professional!"
5 years ago
Rebecca E.
San Francisco, CA
"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more
5 years ago
L P.
Seattle, WA
"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more
5 years ago
Rebecca E.
San Francisco, CA
"I took my laptop in to have the screen replaced. Vito (their head technician) completed the job after having it for four days. For reasons I still do not know he installed a used screen and either chose to replace the entire top half of my computer with a scratched case with bent hinges OR he did some concerning cosmetic and hardware damage to it during the..." Read more
5 years ago
L P.
Seattle, WA
"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more
6 years ago
Bonnie R.
Seattle, WA
"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more
6 years ago
Bonnie R.
Seattle, WA
"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more
6 years ago
Benjamin R.
Lake Forest Park, WA
"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."
6 years ago
Benjamin R.
Lake Forest Park, WA
"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."
6 years ago
Phil A.
Seattle, WA
"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."
6 years ago
Phil A.
Seattle, WA
"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."
6 years ago
Angela N.
Tacoma, WA
"My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with th..." Read more
6 years ago
Angela N.
Tacoma, WA
"My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with th..." Read more
6 years ago
Jess B.
Newport Beach, CA
"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."
6 years ago
Jess B.
Newport Beach, CA
"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."
6 years ago
Hutch H.
Manhattan, New York, NY
"They took my computer in and was fixed in 3 day. Highly recommend these guys. Very hard workers"
6 years ago
Hutch H.
Manhattan, New York, NY
"They took my computer in and was fixed in 3 day. Highly recommend these guys. Very hard workers"
6 years ago
"Most of the good reviews are spot one. Although not everyone will be satisfied and get their desired result, going here is better than the genius bar. Pretty quick and efficient on turnaround time. They deserve credit for that. I would say any pricing issues are not their fault. If you buy a Mac product, they are in general pricey for repair everywhere. Ju..." Read more
5 years ago