Yelp 
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411 reviews
4.2/5 average rating
Aidan L.
Seattle, WA
Aidan L.
Seattle, WA
"I came in because the screen on my Galaxy S4 had cracked. I was charged a "diagnostic fee" which I was assured would apply towards the cost of repair. After leaving the device with them for a while, I got a call that the screen was cracked (relatively inexpensive fix) but the LCD screen was fine (it would have been expensive to fix). I said sure, do the rep..." Read more
11 years ago
An G.
Seattle, WA
"The good news - it's right on the ave and they got the work done. The bad news - they were constantly changing their version of what's wrong with my laptop, did work I specifically asked them NOT to do and then tried to charge me for it. Go only if you can hold your ground and haggle like a pro and then the price will be reasonable, otherwise you might get..." Read more
11 years ago
Janine B.
Seattle, WA
"These guys have been very helpful in the past, and today they bailed me out again. My power cord failed and I needed to replace it before leaving town (tomorrow). They bent over backwards, dug through every box, tried every cord, until they found one that worked--off one of their own computers. They have been in business for years and my non-profit has used..." Read more
11 years ago
MareMarie C.
Seattle, WA
"eBits is so good. I took my laptop here ~10 years ago and was surprised by their good service, so much so it stuck w me. Now I'm back again, and they've done it again- somehow able to recover my hard drive at a much better price than other places. So thankful for eBits!!"
11 years ago
Anna S.
Seattle, WA
"Excellent customer service, very knowledgeable and competent staff and I think reasonably priced, although I don't have a lot to compare it too. I chose eBits to bring my broken laptop to because of the positive reviews I'd read online and I was not disappointed. I ended up needing a new hard drive, but it cost much less than a new computer and they were abl..." Read more
11 years ago
Anna S.
Seattle, WA
"Excellent customer service, very knowledgeable and competent staff and I think reasonably priced, although I don't have a lot to compare it too. I chose eBits to bring my broken laptop to because of the positive reviews I'd read online and I was not disappointed. I ended up needing a new hard drive, but it cost much less than a new computer and they were abl..." Read more
11 years ago
Annie T.
Wilsonville, OR
"After As a UW student, I passed by this place everyday. My iPhone on/off button got stuck and I decided to walk in and see what they could do. They usually take appointments but even with a busy schedule, they were able to accommodate to my needs and made the effort to squeeze me in their afternoon schedule. They asked me to come back in 3-4 hours to check o..." Read more
12 years ago
Karen E.
Anacortes, WA
"Computers break. Laptops break. Phones break. Maybe they can be repaired at a reasonable cost, maybe not. The most affordable diagnostic available is from Ebits. Jasper, Kyle and Jacob went the extra mile to help resolve issues. I will be back."
12 years ago
Karen E.
Anacortes, WA
"Computers break. Laptops break. Phones break. Maybe they can be repaired at a reasonable cost, maybe not. The most affordable diagnostic available is from Ebits. Jasper, Kyle and Jacob went the extra mile to help resolve issues. I will be back."
12 years ago
Monica K.
Bellevue, WA
"eBits is the best place to come to get your laptop fixed. When mine was broken, they fixed it in a timely manner and at a very good price! Also, they have very good customer service and friendliness. I really like how they update their customers about the progress on the condition of the laptop. I would definitely recommend this place to anyone who needs the..." Read more
12 years ago
Amy W.
Seattle, WA
"Happy to have data backed up in a timely manner. EBits understands good customer service and their prices were competitive. I will use them again for computer issues."
12 years ago
Amy W.
Seattle, WA
"Happy to have data backed up in a timely manner. EBits understands good customer service and their prices were competitive. I will use them again for computer issues."
12 years ago
Emily J.
Seattle, WA
"Friendly, polite staff, very good at communicating via phone/messages. They were able to save the hard drive off of my old computer and transfer it onto my new one in 2 days. Very helpful."
12 years ago
Sarah C.
Seattle, WA
"I drop my iphone...alot. I ve been coming to this place every time I need to get my screen fixed. They have always done a wonderful job on my phone in a timely manor and always accommodate my needs for parts etc. everyone who works here is so nice and helpful!!"
12 years ago
Diana T.
New York, NY
"If I could give this place more than 5 stars I would hit the infinity and beyond button! This past weekend I flew back home to Seattle for a short little vacation. While on my vacation I brought my laptop (Macbook Pro) into the bathroom with (like any normal person right?) and placed it on the sink to listen to music. Apparently I didn't push it in enough a..." Read more
12 years ago
Levi E.
Seattle, WA
"If I could give this company a negative score I would. Ebits is the worst! I had a simple crack on the screen of my hp laptop. I took the computer in and the guy kept answering the phone while I was trying to talk to him about my computer. Then he told me that they would do the diagnostic and would get back to me within twenty four hours, they never did. Two..." Read more
12 years ago
Mad k.
Seattle, WA
"I brought my laptop into ebits 3+ weeks ago. It took 2 weeks to diagnose the problem and another 1+ week to fix it. It ended up costing nearly $200 (not much less than what I had paid for the laptop new). When I brought the laptop home, the dvd fell out and the back was hanging off and I could not boot it up to the desktop. I brought it back and stood th..." Read more
12 years ago
Viet N.
Arlington, WA
"I went to this place thinking that it would be cheaper than sending my laptop out to geek squad or something to get it repaired. Boy was I wrong. A DC Jack repair was what I brought my laptop in to get repaired for. I was told it was going to be around 100 to 150 dollars to get replaced. As I talk to the guy in the store, he seemed like a very knowledgeabl..." Read more
12 years ago
Rob M.
Seattle, WA
"Got the distinct impression I was being ripped off. My laptop died and I took it in for a diagnosis. Eventually they called to tell me the motherboard had died, and refused to answer my questions about whether or not the hard drive still worked. Since the laptop was essentially beyond repair, it seemed like they were trying to push an expensive data recovery..." Read more
12 years ago
Jason T.
Seattle, WA
"Ebits was a giant help today! I brought my broken iPhone 4 in and they installed a new screen for me. I had failed in my attempt to fix a stuck home button and ended up cracking the glass. I actually stopped in first at Capitol Hill and they said their tech would not be there till the afternoon so I wouldn't get it back till after 3. I was really needing..." Read more
12 years ago
Craig H.
Bellingham, WA
"Horrible customer service!! Very little technical knowledge. Stay far away from them."
12 years ago
Kelsey T.
Seattle, WA
"The staff was incredibly friendly, their service was super fast and my phone looks amazing!!! I would definitely go there for another phone or laptop!"
12 years ago
Kelsey T.
Seattle, WA
"The staff was incredibly friendly, their service was super fast and my phone looks amazing!!! I would definitely go there for another phone or laptop!"
12 years ago
Fiona X.
Seattle, WA
"I have a year and a half old Sony Vaio that I might've abused a little too much, because I somehow not only broke my charger, but the jack on the computer where the charger plugs in as well. This all happened on a day when I had a project due in the evening, so panicking, I dropped off my totally dead laptop to eBits. It cost $49 for a diagnostic and $35 fo..." Read more
13 years ago
"I came in because the screen on my Galaxy S4 had cracked. I was charged a "diagnostic fee" which I was assured would apply towards the cost of repair. After leaving the device with them for a while, I got a call that the screen was cracked (relatively inexpensive fix) but the LCD screen was fine (it would have been expensive to fix). I said sure, do the rep..." Read more
11 years ago