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411 reviews
4.2/5 average rating
Ruiheng Y.
North Brunswick, NJ
Ben H.
Seattle, WA
"Fantastic customer service, went far out of their way to save me money, greatly appreciate it."
3 years ago
Melissa M.
Tahoe City, CA
"So thankful to Jasper and his team for getting my computer fixed very quickly in the middle of a stressful time. They are very understanding towards students. GoEBITS is much faster than going to the Apple Store directly, and they are an authorized Apple service provider. I am very happy with the service and efficiency of service provided! Cost was very..." Read more
3 years ago
Bob D.
Port Townsend, WA
"AppleCare was going to take 3 weeks to get my computer fixed. I found out about GoEBITS when I complained, and you can schedule with them directly through apple. Replaced, keyboard, motherboard in 5 days. Great folks to deal with"
3 years ago
Ellen J.
Los Angeles, CA
"I've always been skeptical of bringing my MacBook Pro for service anywhere other than an Apple Store, but GoEBITS was a BETTER experience than the Apple Store. Not only could I get an appointment at GoEBITS the next day (Apple was booked 2-3 days out), but they turned around a pretty big repair on my computer in JUST 2 DAYS. Instead of mailing the co..." Read more
3 years ago
Ellen J.
Los Angeles, CA
"I've always been skeptical of bringing my MacBook Pro for service anywhere other than an Apple Store, but GoEBITS was a BETTER experience than the Apple Store. Not only could I get an appointment at GoEBITS the next day (Apple was booked 2-3 days out), but they turned around a pretty big repair on my computer in JUST 2 DAYS. Instead of mailing the computer..." Read more
3 years ago
Chris C.
Evanston, IL
"To all Apple consumers, always " Take Apple To Apple". I thought of just letting it go. But the buck passing is so frustrated. I got a totally wrong diagnostics ( cost me 80 bucks) from GoEbits which would cost me 500 dollars to repair my computer, while the apple people solve it in one minute for free. If you got it wrong, then just say sorry. I..." Read more
3 years ago
Chris C.
Evanston, IL
"To all Apple consumers, always " Take Apple To Apple". I thought of just letting it go. But the buck passing is so frustrated. I got a totally wrong diagnostics ( cost me 80 bucks) from GoEbits which would cost me 500 dollars to repair my computer, while the apple people solve it in one minute for free. If you got it wrong, then just say sorry. It just f..." Read more
3 years ago
Angela L.
Seattle, WA
"I had my MacBook Pro back within just 3 or 4 business days. This was much faster than last time I took it to the Apple Store. A big deal when working from home and finishing my master's degree. Plus super friendly and professional service. Would definitely recommend GoEBITS!"
3 years ago
Angela L.
Seattle, WA
"I had my MacBook Pro back within just 3 or 4 business days. This was much faster than last time I took it to the Apple Store. A big deal when working from home and finishing my master's degree. Plus super friendly and professional service. Would definitely recommend GoEBITS!"
3 years ago
Jeff E.
Seattle, WA
"This is my first time using GoEBITS And I was very impressed, from the moment I walked in the door they listened very carefully and explained my options for repairing my 2015 MacBook Pro. I had a swollen battery that was deforming the case and eventually I suppose battery could have exploded or the very least stopped the computer from working. I was quoted..." Read more
4 years ago
Jeff E.
Seattle, WA
"This is my first time using GoEBITS And I was very impressed, from the moment I walked in the door they listened very carefully and explained my options for repairing my 2015 MacBook Pro. I had a swollen battery that was deforming the case and eventually I suppose battery could have exploded or the very least stopped the computer from working. I was quoted..." Read more
4 years ago
Lex M.
Northeast Seattle, Seattle, WA
"They are quite efficient with their work. They try their best to fix it earlier than the schedule. The technicians are super cool! they are willing to extend help. I brought my 2013 Mac for diagnostics and make over and now it's good as ever!"
4 years ago
Lex M.
Northeast Seattle, Seattle, WA
"They are quite efficient with their work. They try their best to fix it earlier than the schedule. The technicians are super cool! they are willing to extend help. I brought my 2013 Mac for diagnostics and make over and now it's good as ever!"
4 years ago
Marina S.
Seattle, WA
"Excellent service! Such a wonderful alternative to that painful experience at the Apple Store... :-)"
4 years ago
Marina S.
Seattle, WA
"Excellent service! Such a wonderful alternative to that painful experience at the Apple Store... :-)"
4 years ago
Carol C.
Pittsburgh, PA
"very satisfied w/ service: friendly staff, great owner, and fixed a water damaged macbook pro w/ fast turn-around time"
4 years ago
Carol C.
Pittsburgh, PA
"very satisfied w/ service: friendly staff, great owner, and fixed a water damaged macbook pro w/ fast turn-around time"
4 years ago
Patrick W.
Seattle, WA
"I have been to GoEbits twice and both times their work has exceeded my expectations. This last time, I brought in a recent MacBook Pro that had a broken key. If I would have taken it to the Apple Store, there is a chance that I would have had to pay for it because it might be deemed user fault. However, GoEbits worked with Apple to get it covered under warra..." Read more
4 years ago
Roytor C.
Seattle, WA
"Went there for the spacebar key disfunction for my MacBook. They checked and replaced my keyboard, touchpad, and battery free of charge as it is covered by AppleCare. The whole process took only 5 days."
4 years ago
Roytor C.
Seattle, WA
"Went there for the spacebar key disfunction for my MacBook. They checked and replaced my keyboard, touchpad, and battery free of charge as it is covered by AppleCare. The whole process took only 5 days."
4 years ago
Patrick W.
Seattle, WA
"I have been to GoEbits twice and both times their work has exceeded my expectations. This last time, I brought in a recent MacBook Pro that had a broken key. If I would have taken it to the Apple Store, there is a chance that I would have had to pay for it because it might be deemed user fault. However, GoEbits worked with Apple to get it covered under warra..." Read more
4 years ago
Taia H.
Boulder, CO
"I would give them a 10 star if I could. I honestly thought they wouldn't be able to fix my laptop- and they did it in 3 days which is so much better than I actually thought- ALSO they had a case that actually fit my laptop- which Best Buy didn't even have. Honestly these people are like my new best friends."
4 years ago
T L.
Gig Harbor, WA
"Very quick repair. Quite accommodating. Relatively expensive compared to Apple, but when considering the rapid turn around time, worth the added expense."
4 years ago
Ewan B.
Seattle, WA
"I brought three laptops in here, looking to save a few dollars versus going to the Apple Store. The first one needed a new screen and was covered by warranty. They fixed it but now it crashes occasionally when I plug in a second monitor. The second one just needed a new battery and they said it would cost $250. After I paid the non-refundable $50 "diagnostic..." Read more
4 years ago
"I got my MacBook Pro keyboard replaced through the Apple Keyboard Services program here with $0 cost. The people in the reception are very communicative and the repair was done quickly with high quality."
3 years ago