HoneyBook logo

HoneyBook Reviews & Testimonials

4.6 (309)

Reviews: 309


5
79%
4
11%
3
4%
2
3%
1
2%

90% of customers would recommend HoneyBook

Cloey star-alt star-alt star-alt star-alt star-alt

"I do not recommend!! Customer support is nonexistent. The software is full of bugs and errors. The flow for the smart file is below average and under developed. It seems like this company is ran by high school kids."

a year ago

Conchata Hosley star-alt star-alt star-alt star-alt star-alt

"It is a great tool for beginning and mid-level business owners who want to have better workflow efficiencies for their internal team and clients."

a year ago

Bri Killingsworth star-alt star-alt star-alt star-alt star-alt

"We love HB. Very easy to use and we recommend. The main drawbacks are it takes way to long to refund payments and automations cant be applied from mobile. Cant attach photos or files from mobile device."

a year ago

Casey Pflipsen star-alt star-alt star-alt star-alt star-alt

"IDK how I serviced without honey book. Makes life SO much easier."

a year ago

Eugene star-alt star-alt star-alt star-alt star-alt

"Great service the only 1 star less is the inability to upload documents and instantly be able to edit them as needed. Unless that was something updated that i don't know about if it was then I'd give 5 stars as it would be the perfect app for me. But 4 stars is still impressive"

a year ago

Paris star-alt star-alt star-alt star-alt star-alt

"This company falsely advertises using ambassadors, customer service reps ignore you when you have questions and with a company who builds business on lies and outsources their lies to others to continuously promote what they have no intention to honor- I think is pretty illegal. After finally getting a rep to respond (thinking I was ignored) she claims the o..." Read more

a year ago

KPR The Venue star-alt star-alt star-alt star-alt star-alt

"We are literally running all of our calendar bookings, customer communications and payments through HoneyBook. Its almost like Honeybook is an employee handling those tasks! We have been running a stable business so far thanks to this technology."

a year ago

Anna Pugh star-alt star-alt star-alt star-alt star-alt

"Overall I love honeybook but my only suggestion is this: It would be really nice to be able to duplicate expenses. I have some recurring monthly expenses and its very time consuming to enter them manually."

a year ago

Kaief Darmeion Spencer star-alt star-alt star-alt star-alt star-alt

"Changed the way I do business! Work flows are easy, only wish they would have direct transfers in Canada!"

a year ago

B. Lewis star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and easy to use interface with multiple ways to streamline small business processes."

a year ago

King Cole star-alt star-alt star-alt star-alt star-alt

"I like the way Honeybook works however there are SOOO many glitches when it comes to syncing with Quickbooks. I no longer want to accept payments through Honeybook as it causes many issues with bookkeeping and reconciliation."

a year ago

Courtney star-alt star-alt star-alt star-alt star-alt

"Overall, it's a great help to my business, but when I was signing up, the sales pitch was strong, and there were a lot of features that were promised to be imminently forthcoming but still have not materialized. It's been a couple years now."

a year ago

Jane S star-alt star-alt star-alt star-alt star-alt

"Definitely it is great having all correspondence in one file and accessible to all parties. The fact that customers who make additional payments falling outside of their "prearranged pay schedule" require a new schedule to be submitted (vs just showing a credit towards the next payment) is a royal pain. This could be made so much easier."

a year ago

BrookeAssists star-alt star-alt star-alt star-alt star-alt

"Love it! So helpful for client management"

a year ago

CN star-alt star-alt star-alt star-alt star-alt

"Overpriced, not always the most intuitive interface, and I understand they need to make money somewhere - but the cut taken out of every transfer gets tiresome. There are many other services out there doing the same thing better and cheaper."

a year ago

Cassie star-alt star-alt star-alt star-alt star-alt

"HoneyBook is a great solution for an entry-level service provider. In many ways, it's the perfect all-in-one tool with excellent customization of your proposals, invoices, client questionnaires, and more. I've also found customer service to be very responsive. (Although I recently found out I'm on a legacy plan that includes priority customer service. I have..." Read more

a year ago

Leslie Frazier star-alt star-alt star-alt star-alt star-alt

"I’ve had several issues with your application recently where I’m not getting inquiries or I’m not getting email responses back or it says you sent my email to my client and then they never receive it or it goes to spam. As a business owner I heavily rely on my emails, and a little disappointed that I pay so much money for it to Not get sent or received."

a year ago

Amber Keneally star-alt star-alt star-alt star-alt star-alt

"The interface is good and aesthetically pleasing. Onboarding wasn't helpful at all and navigating how to create my own smart files has been all trial and error."

a year ago

Herbert Perkins Krim star-alt star-alt star-alt star-alt star-alt

"Honeybook is so easy to use and learn because it’s a minimal platform that tackles major processes. With honeybook you are the admin team AND if you have a team, co-op works like a breeze with the assign teammate functions. Organization and adaptability is the key to everything in the service."

a year ago

The Miller Gardens star-alt star-alt star-alt star-alt star-alt

"HB helps me keep all our wedding events in order, all our communication documented, and contracts electronically signed. The Miller Gardens would not be able to electronically manage as many clients, inquiries and service requests without HONEYBOOK."

a year ago

Chloe Hart star-alt star-alt star-alt star-alt star-alt

"Honeybook is super easy to use, great (and fast) customer service for me as the user. I love that everything is super organized and customizable to my type of business."

a year ago

Anissa Cristal Newman star-alt star-alt star-alt star-alt star-alt

"Easy to use and very thorough."

a year ago

Mark Hoopes

Mark Hoopes star-alt star-alt star-alt star-alt star-alt

"I recently added Honeybook invoicing to my account. After one payment, they told me they needed to do a fraud review before releasing more funds. I supplied the information on March 8, 2023 and was told it would take 5-7 business days before they could release the funds. It's now March 28, 2023 and my money hasn't been released. I've sent email after email,..." Read more

a year ago

Pritam M.

Pritam M. star-alt star-alt star-alt star-alt star-alt

"Fantastic Graphics Designing platform for me. — What do you like best about HoneyBook? One thing I like about HoneyBook is its user-friendly interface which makes it easy to navigate and use. I also appreciate the fact that it has helped me triple my bookings and save multiple hours a day, which has led to increased productivity and growth for my..." Read more

a year ago

Dezal H. star-alt star-alt star-alt star-alt star-alt

"Use HoneyBook to simplify your work. — What do you like best about HoneyBook? For small business owners, Honeybook is a client management and automated solution to streamline their work. It offers customized templates to the users. and it generates automated reminders for the work of their users for them. its financial tracking tool helps organiza..." Read more

a year ago