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HoneyBook Reviews & Testimonials

4.5 (489)

Reviews: 489


5
74%
4
12%
3
5%
2
4%
1
5%

86% of customers would recommend HoneyBook

Jessica Tapia star-alt star-alt star-alt star-alt star-alt

"I've tried to run my business without Honeybook. Let's just say it was harder trying to do everything on separate platforms and places. Honeybook has allowed me to keep most of everything in one place. However, I think it is a bit pricy."

2 years ago

Kendra Thomas star-alt star-alt star-alt star-alt star-alt

"great service so far."

2 years ago

Matt Green

Matt Green star-alt star-alt star-alt star-alt star-alt

"HoneyBook won’t let you send an invoice or contract without attaching their payment system which charges you 3%. They design it in a way that they make sure they get their 3% when all a customer has to do is send an e-transfer, which is typically free. This also applies for a full paid account - so they’re already getting paid. When asked to disable it they..." Read more

2 years ago

Stephen Brent Slaughter

Stephen Brent Slaughter star-alt star-alt star-alt star-alt star-alt

"got this paid survey from them my gut told me stay away first red flag was no credit card needed then prompted me for a credit card"

2 years ago

Blu Oryx

Blu Oryx star-alt star-alt star-alt star-alt star-alt

"Honeybook sucks because they didn't help me connecting my merchant account.. the took my money and left me hanging.. I DO NOT RECOMMEND this for any SMALL BUSINESS .. stay away from them"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Process fee + time"

2 years ago

ELESHA KEATON star-alt star-alt star-alt star-alt star-alt

"I've tossed around the option to use Honeybook for a while. Utilizing the free account, at first, everything seemed too complicated so I didn't pursue it. Now that I have implemented short-term services, Honeybook fits GREAT with that part of my business structure. It works well with short-term clients."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"I really like this app and platform. It really has helped us to stay organize and make sure that we install our yard signs on time and ensure proper communication with our clients to make sure that their orders are correct. I would 100% recommend Honey book and like the new incorporation of AI into the system. We have not needed to use it but I can definitel..." Read more

2 years ago

Swati star-alt star-alt star-alt star-alt star-alt

"The interface seems a little complicated to me and not so user friendly. Like I'm more of a visual person so I would love a bit more visual and simple representation of steps. Also the dashboard seems a little complicated."

2 years ago

Deleshia Taylor star-alt star-alt star-alt star-alt star-alt

"I have been waiting for Honeybook to release my funds and it hasn't yet. Its has been 5 days"

2 years ago

LaTasha Kennedy

LaTasha Kennedy star-alt star-alt star-alt star-alt star-alt

"Easy process and easy to process and send invoices to make my business run smoothly and professionally."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"It's a little confusing but I like it"

2 years ago

Jenny star-alt star-alt star-alt star-alt star-alt

"I found Honeybook to be very user-friendly. Having access to so many templates is also very helpful and makes it simple to customize it."

2 years ago

Paula star-alt star-alt star-alt star-alt star-alt

"While it’s taking me some time to get acclimated to this platform, I love all that it can do to help streamline my intake and management processes."

2 years ago

Jen star-alt star-alt star-alt star-alt star-alt

"Very user friendly. Site offers a variety of different avenues for learning and for use that fits the client. I took part in the initial "Beginner's" class - Intro to Honeybook and it was really helpful. You do a great job at helping people learn at a pace that works for them."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Need instant transfer options False advertising"

2 years ago

Enchanting Events star-alt star-alt star-alt star-alt star-alt

"I have just started using it. Sent my first invoice, proposal, contract and got a deposit!. I still have alot to learn but I am elated that I was able to maneuver through it and make it happen. I lovvvve it"

2 years ago

Weddings by Trey star-alt star-alt star-alt star-alt star-alt

"I enjoy having all the features in one place. Other platforms are still catching up. However, the entire platform is not user-friendly and sometimes very clunky to use. One example is in regard to contracts. I wrote a completely new contract and included a JPEG of my logo in the document. I was unable to load that document into Honeybook contract templates..." Read more

2 years ago

Cloyd Steiger star-alt star-alt star-alt star-alt star-alt

"I'm a new user. The lack of support available is astounding. I'm thinking of going with someone else."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"I am having trouble using some pricing functions and am unable to make invoices through your program. Would prefer to be able to speak to a person easier than making appointments or through messaging. The autosave takes a long time and in the middle of creating projects, so unable to get things done quickly and efficiently."

2 years ago

Cassey Chapman - Petals & Pear star-alt star-alt star-alt star-alt star-alt

"We have been locked out of Honeybook financials for 2 weeks and we have sent numerous emails, BEGGED for a live person to call us and spent over 12 hours trying to resolve and issue to no avail. Honeybook is holding over $2,000 of company money and will not release and NO ONE will help us! This is the WORST software ever and I am just trying out to move al..." Read more

2 years ago

Chip Massey star-alt star-alt star-alt star-alt star-alt

"I have enjoyed working with HB so far. It is a little clunky getting started, but I figured it out. I would like to see more of a CRM approach to retaining clients' information and also being able to email them easier. A place for making follow up notes with their contact information would be nice too."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"This is a great platform!"

2 years ago

Past customer star-alt star-alt star-alt star-alt star-alt

"A senior executive at HoneyBook directly contacted a client of a client to grill them on whether or not the client's client had met the HB client. Unethical, if not illegal."

2 years ago

Richard LaFernier star-alt star-alt star-alt star-alt star-alt

"Honeybook is Great, would have given it a 5 Star however, the price is kind of high."

2 years ago