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HoneyBook Reviews & Testimonials

4.5 (489)

Reviews: 489


5
74%
4
12%
3
5%
2
4%
1
5%

86% of customers would recommend HoneyBook

Rachel S.

Rachel S. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about HoneyBook?Easy to use templates, organizes my leads and clients, automations galore — What do you dislike about HoneyBook?The reporting is not as robust as other CRM systems — What problems is HoneyBook solving and how is that benefiting you?Organizing all of our leads and clients, streaml..." Read more

2 years ago

Jen star-alt star-alt star-alt star-alt star-alt

"Does not have online booking Does not allow you to revise invoices and estimates easily Terrible integration with QuickBooks The template ideas are great but this tool has no functionality for a high volume home services company."

2 years ago

Verified User in Graphic Design star-alt star-alt star-alt star-alt star-alt

". — What do you like best about HoneyBook?I love that it allows me to create templates for each stage of my on-boarding process for my client. — What do you dislike about HoneyBook?So far I have not found anything that I don't like about HoneyBook. — What problems is HoneyBook solving and how is that benefiting you?It he..." Read more

2 years ago

Verified User in Graphic Design star-alt star-alt star-alt star-alt star-alt

". — What do you like best about HoneyBook?I love that it allows me to create templates for each stage of my on-boarding process for my client. — What do you dislike about HoneyBook?So far I have not found anything that I don't like about HoneyBook. — What problems is HoneyBook solving and how is that benefiting you?It he..." Read more

2 years ago

First Timer star-alt star-alt star-alt star-alt star-alt

"Just getting to know HoneyBook So far so good! Really pleased with the progress thus far."

2 years ago

Jules star-alt star-alt star-alt star-alt star-alt

"very user friendly. Every question I had was easily answered just by looking at available resources. "

2 years ago

Caitlyn star-alt star-alt star-alt star-alt star-alt

"I've been using Notion as my CRM, but it just wasn't cutting it anymore to manage my CRM experience, and my website leads were getting lost. I had contacts and business cards all over the place. I never knew why I needed a CRM or what its purpose was when I could save money and DIY everything. I was wrong; I was saving money but wasting time. I didn't have s..." Read more

2 years ago

Wade star-alt star-alt star-alt star-alt star-alt

"If you're a business owner who has been doing everything themselves, you need HoneyBook! And when I say everything I mean, creating your own contracts, creating your invoices and keeping up with them from scratch, routine check-ins with clients that don't pay. I promise you need it even more. Within a week, HoneyBook has taken the headache out of creating in..." Read more

2 years ago

Cocoa & Co. star-alt star-alt star-alt star-alt star-alt

"Honey Book is an awesome platform! It has really helped us streamline our business processes! We enjoy the platform for three main reasons. 1 We love the seamless integration with Pic-Time. 2. We love that it provides our clients with an online portal to see all their bookings, appointments and contracts. 3. We also love the HB lead form and scheduler..." Read more

2 years ago

Jean star-alt star-alt star-alt star-alt star-alt

"Waiting 8 days for a transfer of funds is not good at all."

2 years ago

SP star-alt star-alt star-alt star-alt star-alt

"I've been back and forth about using HoneyBook, but with my business consistently growing it was time for me to really look into it. It was overwhelming the first time I tried to set up my account. Once I got the hang of it, everything I needed to build templates and integrate the existing tools I used was easier than I expected. If there was anything I didn..." Read more

2 years ago

Hannah star-alt star-alt star-alt star-alt star-alt

"I think one thing that is a little more difficult is the set up process when you first get on honeybook. Once you do that, it is SO nice and convenient, but it can be so overwhelming and confusing. It’s hard to know where to start. "

2 years ago

Bama John

Bama John star-alt star-alt star-alt star-alt star-alt

"This is probably the dum##est company I ever had the pleasure to work with. I don't know what suc#s more, their software or their customer support reps. They have 0% emotional awareness of what you are going through and snail pace responses. There is no phone number you can call . You have to go through their website. Their business analysts are either..." Read more

2 years ago

Toby Skinner

Toby Skinner star-alt star-alt star-alt star-alt star-alt

"HoneyBook makes my consulting business look so professional and I have definitely closed a higher % of potential deals now that my proposal process is so on point. Getting up and running does take time and a little work but be sure to persevere and if need be there's a network of experts you can use. "

2 years ago

Jonathan D

Jonathan D star-alt star-alt star-alt star-alt star-alt

"Used to be great.. Now it's kind of falling behind other companies. Unfortunately Honeybook likes making money off credit cards so they make it impossible to force a customer to pay by cash or check. Customers always have the option to pay by card or bank transfer. After requiting this feature over two years ago, they still have not implemented it. I know Ta..." Read more

2 years ago

Dawnette star-alt star-alt star-alt star-alt star-alt

"I am still learning but there are a few pain points that I think can be addressed. Within a project it would be great if you could send an email or a file to one or two people if needed instead of the whole list or having to create a separate workspace to do so. It makes working with an accountants receivable person for a company more difficult than it nee..." Read more

2 years ago

Dawn star-alt star-alt star-alt star-alt star-alt

"Love this CRM makes everything so easy"

2 years ago

Amanda star-alt star-alt star-alt star-alt star-alt

"Super convenient and easy to use! Saves so much time."

2 years ago

Pete Julienne

Pete Julienne star-alt star-alt star-alt star-alt star-alt

"I've been searching for an excellent overall photography business program. I was very happy to see them at WPPI. The customer service representatives are always excellent. I made the decision to maintain them as part of my company. If anyone is considering utilizing this application at all. I urge you to simply purchase it. "

2 years ago

Romulus star-alt star-alt star-alt star-alt star-alt

"Great service"

2 years ago

ALMM Services LLC star-alt star-alt star-alt star-alt star-alt

"The program is fairly straightforward to use and my clients love the interface. "

2 years ago

CutAboveWebMedia com star-alt star-alt star-alt star-alt star-alt

"The program is easy to learn and use. Defiantly recommend it."

2 years ago

Exhale Event Productions star-alt star-alt star-alt star-alt star-alt

"HoneyBook streamlines the process of keeping up with all of our clients without missing a beat."

2 years ago

Bobbi Moore star-alt star-alt star-alt star-alt star-alt

"I can say they have nice support people but that's the extent of the positives. It's simply really poor and gives your clients a poor experience as well. Emails to clients, interfaces and a FOUR page checkout?!??! No way - we'd be having clients leave, bounce and never hear from them again. It's just not user friendly and takes far more work to setup an..." Read more

2 years ago

Elle V. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about HoneyBook?Back when I was using it it was very affordable and perfect for what I needed it for. — What do you dislike about HoneyBook?They decided to change the pricing and it increased DRAMATICALLY and the features no longer justified that new pricing. — What problems is HoneyBook solving..." Read more

2 years ago