Capterra 
G2 
145 reviews
4.9/5 average rating
Daniel W.
BDR, Botify
André R.
Sales Team Leader, Pipefy
"Gong allows me to hear calls from my team, forecast my sales and coach the team based on the platform's great insights. It's a must-have solution to improve results and develop any sales team."
2 years ago
Gustavo O.
Account Manager, Recurly
"Overall this is a great tool for your sales organization. I strongly recommend it. Our entire sales organization uses this tool. It is essential in our tech stack. BDRs use it for training and to review discovery calls. Account executives and Account managers use it to review calls so that they can get a better understanding of what our prospects need."
2 years ago
Nick B.
Sr. Customer Success Manager, Proposify
"I'm solving the problem of me being lazy and inattentive...sometimes. Most of the time, I'm there, listening, ready to crush it. Other times, I see a squirrel out of my window and can't help but watch it do its thing. Like maybe it just found a huge nut or something and it's just snacking away. How can you NOT watch? But then, I miss important info. Go..." Read more
2 years ago
Rebecca M.
Head of Marketing, Conveyor
"We use it across multiple teams in the company. It's really great for learnings. Our whole company uses Gong to listen to recorded customer calls. We can hear what the challenges are that our customers have, in their own words. We can also use it to understand how they respond to our product pitch and demo. The ability to capture snippets and tag people is g..." Read more
2 years ago
Liza C.
HR Officer, Al Dhafra Recycling Industries
"Gong.io is a very inspiring tool, its ability to record calls and allow us to re-listen them always enables us to deeply understand the problems and enables us to track them down and find the best solutions for them in less time. With Gong.io we no longer miss any notes from customers, have integrated records and can easily distribute the workload to the tea..." Read more
2 years ago
Lindsay M.
Customer Success Manager, Lever
"I use Gong on a daily basis to re-listen to not only my calls, but also previous customer calls other reps have run. It's very helpful for providing additional context if any notes are missing from Salesforce. Highly recomend!"
2 years ago
Gabriel R.
director of sales & marketing, DocNetwork
"We love the deal board and call recording with tips"
2 years ago
Verified Reviewer
"I brought Gong to my company when we were only 10 employees and 2 AEs. Gong has been perhaps the most critical tool in our sales tech as we have scaled from 2 AEs to 30+ AEs, a sales team of 6 to 100+, and as a company, from 10 employees to nearly 400 in 3 years."
2 years ago
Chelsea B.
Manager, Solutions Consulting, Zendesk
"Gong has been a game changer for me and my team! Absolutely recommend this software for better coaching, training, and general reporting to help improve our calls."
2 years ago
Danial A.
ZIWO Cloud Contact Center Software, Full Stack Engineer (Team Lead Integrations)
"Gong.io Help document all communication processes, and this documentation has become an inspiring reference for us, as it works to better follow up on customers and understand their problems and requests in depth."
2 years ago
Verified Reviewer
"Gong has a very slick UX that allows sales reps to better understand what is and isn't going well in their sales calls"
2 years ago
Steven N.
sales rep, HubSpot
"Gong is a must have in my role. Without it, I would not know how I am performing on my calls, and could not improve. It is essential for training purposes with my manager"
2 years ago
Abhisek P.
Senior Manager, Product Strategy, Netenrich
"It has been so far great using Gong and I would recommend each and every one for whom outbound and inbound call prospecting matters, to start exploring the tool"
2 years ago
Mimi L.
Senior Demand Generation Manager, Brazen Technologies, Inc.
"As a marketer, Gong is an incredibly helpful tool. Instead of having to ask our sales team to give us updates on specific calls, I'm able to log in and listen to the recordings on my own time. I'm able to get insight directly from prospects and clients that impact my marketing campaigns. I love the ability to search by keyword and the transcriptions."
2 years ago
Romina R.
Senior Account Development Representative, Sisense
"Gong helps me with discovery, cold calls, and learning from successful counterparts who have promoted to higher roles. Gong is very easy to use. I rely on it heavily for recording my own calls with prospects automatically. When a Zoom meeting happens or when I dial out of Outreach, these calls record. If it is a Zoom call, any visuals record as well. It is a..." Read more
2 years ago
Dallas E.
Product Specialist, Pitchbox
"Overall Gong has really allowed our team to connect with each other on the deals we are working on. We can easily provide feedback and learn from each other."
2 years ago
Verified Reviewer
"tells you what buzz words you're using and how long you talked vs. client"
2 years ago
Verified Reviewer
"Seamless implementation, effective product. Not much more you can ask for. We have only been using Gong for a few months but already we see that it's making a difference. We're not longer bending over backwards pulling data from other systems into google sheets to create coaching dashboards. Our Sales leaders have instant visibility into what's happening in..." Read more
2 years ago
Camilo H.
"All the feedback you get it's really valuable. As a BDR I love how it helps you get rid of bad practices and improve after each call."
3 years ago
Arthur Thomas A.
"I learned how I sounded to customers and what and what not to say and when to say it. This is a great software for both the sales coach and the actually BDR to critique client calls. A great way to figure the call flow and actual conversations that are had."
3 years ago
Samir M.
"I absolutely love Gong. The ability to not only record calls but have the data pulled from the call to use for training is invaluable. Definitely, a must have for all orgs."
3 years ago
Gaurav B.
"Amazing platform. Can't recommend it enough"
3 years ago
Verified Reviewer
"It's been really great, I would highly recommend - especially if you have a newer team/newer team members/technically heavy calls."
3 years ago
Ted M.
"Ease of viewing the recording, Hearing other calls from different sales reps"
3 years ago
"So reliable that I can be 100% engaged on calls rather than trying to listen, speak, and scribble notes. Now I can just go back to reference something or take notes after the fact."
2 years ago