About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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Daniela Salas
Robert Zurzolo
"I like the service but if they don't get better I will cancel service"
3 years ago
Google review
Andrew Spang
"Poop911 came in to remove dog waste from my yard. While I shouldn't have expected much for $12, I guess I was expecting all of it to be picked up. Multiple large piles of waste left in my yard, when I said something after the fact, the guy replied with "oh I didn't know that was your yard" when I clearly explained the property to the receptionist and she ev..." Read more
3 years ago
Google review
Melissa C
"My experience with this company has been hit or miss. The person who services our property does a spotty job at best. Often after he leaves I still need to go out and pick up my dog’s waste, and not just one pile."
4 years ago
Google review
Jeanie M.
Mooresville, NC
"Pros: Great start time and always on time. Cons: Missed too many dropping. Charges start up first cleanup which was a little high. Pay extra for dropping removal."
4 years ago
Jeanie M.
Mooresville, NC
"Pros: Great start time and always on time. Cons: Missed too many dropping. Charges start up first cleanup which was a little high. Pay extra for dropping removal."
4 years ago
BREN
"The first time is free, after the long winter the yard was pretty bad shape! He was here 10/15 minutes tops. I went into the garage and I had cash to give him for a tip and I come out of garage and he’s gone already? So I looked around on the grass closest to the house and I saw in 2 seconds 3 piles of dog poop already!!? Whatever I give up"
4 years ago
Google review
Neftaly Negron
"Charged me for when didnt come. Then when told to hold credit they used and came when unneeded. They will not answer calls or emails."
4 years ago
Google review
oopalonga
"Be advised there is an initial service charge ($50+) that doesn't show up until AFTER you fill out all of their initial questionnaire. This is frustrating and disingenuous as they make it appear as though it's $10-12/week, when in reality it's much higher after factoring in their initial service charge. They state there are no contracts and now I see why--..." Read more
4 years ago
Google review
Chelsie Daniels
"It was an incredible service until the person changed and now my yard hasn't been clean. Gave him several weeks to learn/do the service/etc, but had to cancel. It really is about the boots on the ground! Worth a try, but check to see if your person does a good job."
4 years ago
Google review
Leslie A.
Central Austin, Austin, TX
"We've been using this company for a year, if not more than a year. We have two large dogs, and a medium size dog, so their services are vital to us. We have called over 10 times and left over 10 voicemails to update our address since Oct. 3rd when we moved. We've been hung up on twice. We found out they are going and servicing our previous address 5 times al..." Read more
4 years ago
Donovan Ferreira
"Their website is not good at all. Hard to get ahold of them to adjust services. Unsure if I canceled their service They do a good job .sanitizer spray only last the day. Then it stinks outside again."
4 years ago
Google review
Kay N.
Citrus Heights, CA
"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more
4 years ago
Kay N.
Citrus Heights, CA
"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more
4 years ago
Rachel Peterson
"When they show up, the service is great. That being said, I found that there are two charges on my account for services I don't think I got and I can't get ahold of anyone to figure out what happened there. I'm also moving and have been trying to get ahold of someone to cancel service (their online portal doesn't have a cancel option) and can't get anyone t..." Read more
4 years ago
Google review
Chruszhet L.
Henderson, NV
"My gate guard notified me that Poop911 was coming to my house but when my technician arrived it took him 20 minutes to go in my backyard. I almost called the company to see if there was something wrong with him as he was in his vehicle for awhile. He was only on my yard for a good 10 minutes and then left- i checked my yard and there were still some poop lef..." Read more
5 years ago
Chruszhet L.
Henderson, NV
"My gate guard notified me that Poop911 was coming to my house but when my technician arrived it took him 20 minutes to go in my backyard. I almost called the company to see if there was something wrong with him as he was in his vehicle for awhile. He was only on my yard for a good 10 minutes and then left- i checked my yard and there were still some poop lef..." Read more
5 years ago
Megan Shudde
"They do a good job but I just wish it was more consistent for the weekly service. Sometimes they come on Friday, sometimes Saturday and I never know what time. I also have no clue if they have come unless I venture out to check or until I get an email with my receipt. The communication. Could be better"
5 years ago
Google review
william wills
"For the most part they have been ok for the past few week they have been doing a incomplete job missing a lot of waste"
5 years ago
Google review
jeff strauss
"They came out as scheduled, was surprised they never came to the door and announce they where going in the backyard, not a huge deal but would have been nice. They do pick up most of the poop, but there where a few they missed along with anything that's not sitting on top of the grass, such as if a dog stepped in a pile and it got smashed it seems like the..." Read more
5 years ago
Google review
Sarah Cohen
"I’m glad for the service but it’s hit and miss on whether everything is picked up each trip."
5 years ago
Google review
Morgan N.
Renton, WA
"One of their employees dumped a large bag poop in our trashcan. I watched him do it and then he walked across the street and got in his car to leave. We do not use the service.
The employee did apologize to us and told us he had made a bad choice. We appreciate the follow-up"
5 years ago
Morgan N.
Renton, WA
"One of their employees dumped a large bag poop in our trashcan. I watched him do it and then he walked across the street and got in his car to leave. We do not use the service. The employee did apologize to us and told us he had made a bad choice. We appreciate the follow-up"
5 years ago
Kevin Kearney
"We just had our first service and I had noted we have 3 dogs that need to be introduced before someone comes into our yard. Luckily, we were home and hadn’t just opened our back Door to let them out! I had hoped we would of been notified when they arrived. My husband noticed their vehicle in our driveway and that’s how we knew someone was here. After he left..." Read more
5 years ago
Google review
Daniel Harris
"Paid $99 for two people to spend 15 minutes in the yard. They picked up a lot but also missed a lot. I miss the neighbor kid who did a much better job."
5 years ago
Google review
"Changing my review from 5 stars because it started off great and now here we are a couple months later and my tech Nick has failed to keep good communication with me. I’ve been charged my card times he hasn’t came, won’t text back if I have asked if he has came to clean the yard, no heads up texts on when he’s going to stop by anymore. Just turned very unpro..." Read more
3 years ago