About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
Phone
Facebook 
Yelp 
Google 
Jerry Mabbott
Amy Devine
"I want to love this company because I appreciate what they do but very often feel like I’m paying for half a job done. I used to get stickers on my garage to prove someone was at my house to do clean up (and have requested that the stickers be left) but this infrequently happens. Also, much of the mess is still left behind. When I voice my concerns, things i..." Read more
5 years ago
Google review
Phillip Veracruz
"Nice group of people when I do talk to them or get a hold of them. I’m not sure when they come they never leave their sticky note saying they were here and conducted the services that were requested. Also the online page where you can view your upcoming services and billing information. Has no way of canceling or stoping payment if one was to ever choose too..." Read more
5 years ago
Google review
Hayley Schwerdtfeger
"The owner is great and easy to work with. But the tech who came to my house was rude and always parked in my driveway and blocked in my cars and acted offended when I asked him to move. Then had a problem with the tech and one of my dogs and the situation was not handled well. The tech also decides when he wants to show up, when he is scheduled on a Friday..." Read more
5 years ago
Google review
Michele Spiegel
"I’m not happy with the service. They miss a lot of weeks and I can never get them on the phone. They also don’t pick up all the poop!"
5 years ago
Google review
Kristin K
"Wasn’t impressed. Paying extra for flower beds/mulched areas to be taken care of and they aren’t even looking in that area when they clean. Also, it had snowed (a small amount) and he said he couldn’t get everything because of the light amount of snow on the ground. Disappointed and wish I could edit the frequency on my account online."
5 years ago
Google review
Adam Schaefer
"This service travels a long way to service my yard. They have a friendly crew and customer service. I however have had a service increase because they say my dogs have too much waste which I thought based on there pricing procedure wasn't fair. (It almost was like a bait and switch i felt )They may need to reevaluate their billing procedure from by dog to b..." Read more
5 years ago
Google review
Pearl M.
Chicago, IL
"Update: After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized. Anyway, I will try them again. Cross my fingers. :)I was happy with this service for many months. Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someon..." Read more
5 years ago
Pearl M.
Chicago, IL
"Update: After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized. Anyway, I will try them again. Cross my fingers. :) I was happy with this service for many months. Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someone over..." Read more
5 years ago
Frank Petillo
"When purchasing the deodorizer, the company needs to use it more aggressively. They use a small bottle and Spritz it over the area where we need the astroturf (the dogs go on fake grass) sprayed more effectively. (saturating the area)"
5 years ago
Google review
Courtney Skiles
"I pay to have my yard and rocks surrounding my yard scooped. I’ve had poop 911 coming out for about 3 weeks now. At first there was still so much poop left I wondered if they had come at all or if the technician who performed the work couldn’t see well...something. It’s gotten a bit better as time goes on, but there is still room for improvement. I’m only us..." Read more
5 years ago
Google review
Megan H
"I have been with them for 2 years and unfortunately I will be canceling. They changed the clean up day without telling me and were unable to do clean up on the day I needed. I also have been trying to reach them for probably 4 months to see if I could do an additional clean up and have not been able to get them to call me back, text me back, or even have one..." Read more
5 years ago
Google review
Felicia Davis
"I've come home to find overlooked poop in the yard after the POOP 911 visit."
5 years ago
Google review
Dana Tippit
"Came as scheduled but runs through really quickly... Even leaves her car running with the radio on... Missed some poop... Otherwise pretty good job"
6 years ago
Google review
Vanessa Mackie
"I signed up for service on may 5th for every other week. First visit two people arrived saying they're behind schedule and that this would be a three person job, minimum- he asked if they could come out next week I said ok. The following week ONE lady came out and finished the job. What upsets me is that Even Though I signed up for every TWO WEEKS ! They cam..." Read more
6 years ago
Google review
Ronda Steckler
"Have missed several piles that are easily seen in my yard the last 3 weeks. I have had to go back and pick up after my 3 dogs. I am not sure wheee the disconnect is, we pay for the service so we don’t have to pick up the poop. My lawn guys ran over the missed piles and spread them all over! Since then I have picked them up so that doesn’t happen."
6 years ago
Google review
lucast168
"I'm a new customer. Hoping it gets better. Kids we're stepping in poop at the house and I found a few older piles they clearly missed. Still better than cleaning it up every Saturday morning for the week myself."
6 years ago
Google review
Cheryl Grant
"Missing old poop around front and south side of house. Didn’t know they came or not no note on door"
6 years ago
Google review
Rachael
"There are some.areas that are getting missed....this may be.due.to overgrowth, we are working to correct that."
6 years ago
Google review
Ignacio Fanlo
"GREAT actual service with poop celaning... BUT.... But no one will call me back regarding a scheduling change. I'd prefer to do it online myself, but no capability exists. :-("
6 years ago
Google review
Joy Spellman
"Does not pick up all the dog waste,I go into back yard after she's been here and still have found some waste in plain sight. Honestly debating on switching companies."
6 years ago
Google review
Betha Mcclelland
"I really wanted to love this service since i saw so many positive reviews, but it was just average. I ordered the initial first time clean up, (longer than 3 months) and hoped I would go out to a clean yard. The next morning i picked up about 1/2 poop bag. I also asked for the clean up to be left behind so I could see how much was picked up. Nothing was left..." Read more
6 years ago
Google review
Nonnie Delgado
"Supposed to come every Friday but they almost come every Sunday. I prefer it to be done on Friday 's. Thanks"
6 years ago
Google review
kathy thomas
"You did an excellent job on the parts of yard you did, but I think there was some confusion about where you needed to pick up. We have three hillsides. One straight in back that the dogs use up on flat part. None of that got picked up. The other 2 hillsides are in the front which the electric fence doesn’t go to and also on the left side where the pagoda is..." Read more
6 years ago
Google review
Stephanie Morgan
"Only half of the yard was cleaned up. The half that was cleaned was great!"
6 years ago
Google review
"The job performed was great, they were just a week and half past the scheduled date of service."
5 years ago