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POOP 911 Reviews & Testimonials

4.8 (7,179)

Reviews: 7,179


5
92%
4
3%
3
1%
2
0%
1
3%

95% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 3 star reviews only  

Megan H

Megan H star-alt star-alt star-alt star-alt star-alt

"I have been with them for 2 years and unfortunately I will be canceling. They changed the clean up day without telling me and were unable to do clean up on the day I needed. I also have been trying to reach them for probably 4 months to see if I could do an additional clean up and have not been able to get them to call me back, text me back, or even have one..." Read more

5 years ago

Google review

Felicia Davis

Felicia Davis star-alt star-alt star-alt star-alt star-alt

"I've come home to find overlooked poop in the yard after the POOP 911 visit."

5 years ago

Google review

Dana Tippit

Dana Tippit star-alt star-alt star-alt star-alt star-alt

"Came as scheduled but runs through really quickly... Even leaves her car running with the radio on... Missed some poop... Otherwise pretty good job"

5 years ago

Google review

Vanessa Mackie

Vanessa Mackie star-alt star-alt star-alt star-alt star-alt

"I signed up for service on may 5th for every other week. First visit two people arrived saying they're behind schedule and that this would be a three person job, minimum- he asked if they could come out next week I said ok. The following week ONE lady came out and finished the job. What upsets me is that Even Though I signed up for every TWO WEEKS ! They cam..." Read more

5 years ago

Google review

Ronda Steckler

Ronda Steckler star-alt star-alt star-alt star-alt star-alt

"Have missed several piles that are easily seen in my yard the last 3 weeks. I have had to go back and pick up after my 3 dogs. I am not sure wheee the disconnect is, we pay for the service so we don’t have to pick up the poop. My lawn guys ran over the missed piles and spread them all over! Since then I have picked them up so that doesn’t happen."

5 years ago

Google review

lucast168

lucast168 star-alt star-alt star-alt star-alt star-alt

"I'm a new customer. Hoping it gets better. Kids we're stepping in poop at the house and I found a few older piles they clearly missed. Still better than cleaning it up every Saturday morning for the week myself."

5 years ago

Google review

Cheryl Grant

Cheryl Grant star-alt star-alt star-alt star-alt star-alt

"Missing old poop around front and south side of house. Didn’t know they came or not no note on door"

5 years ago

Google review

Rachael

Rachael star-alt star-alt star-alt star-alt star-alt

"There are some.areas that are getting missed....this may be.due.to overgrowth, we are working to correct that."

5 years ago

Google review

Ignacio Fanlo

Ignacio Fanlo star-alt star-alt star-alt star-alt star-alt

"GREAT actual service with poop celaning... BUT.... But no one will call me back regarding a scheduling change. I'd prefer to do it online myself, but no capability exists. :-("

5 years ago

Google review

Joy Spellman

Joy Spellman star-alt star-alt star-alt star-alt star-alt

"Does not pick up all the dog waste,I go into back yard after she's been here and still have found some waste in plain sight. Honestly debating on switching companies."

5 years ago

Google review

Betha Mcclelland

Betha Mcclelland star-alt star-alt star-alt star-alt star-alt

"I really wanted to love this service since i saw so many positive reviews, but it was just average. I ordered the initial first time clean up, (longer than 3 months) and hoped I would go out to a clean yard. The next morning i picked up about 1/2 poop bag. I also asked for the clean up to be left behind so I could see how much was picked up. Nothing was left..." Read more

5 years ago

Google review

Nonnie Delgado

Nonnie Delgado star-alt star-alt star-alt star-alt star-alt

"Supposed to come every Friday but they almost come every Sunday. I prefer it to be done on Friday 's. Thanks"

5 years ago

Google review

kathy thomas

kathy thomas star-alt star-alt star-alt star-alt star-alt

"You did an excellent job on the parts of yard you did, but I think there was some confusion about where you needed to pick up. We have three hillsides. One straight in back that the dogs use up on flat part. None of that got picked up. The other 2 hillsides are in the front which the electric fence doesn’t go to and also on the left side where the pagoda is..." Read more

5 years ago

Google review

Stephanie Morgan

Stephanie Morgan star-alt star-alt star-alt star-alt star-alt

"Only half of the yard was cleaned up. The half that was cleaned was great!"

5 years ago

Google review

Jill Messenger

Jill Messenger star-alt star-alt star-alt star-alt star-alt

"Poop911 does great getting rid of the poop, but we've been with them for about a month and we haven't had the same day twice in a et ow. Makes it tough to leave the gate open for them. I hope they get their route issues figured out soon."

5 years ago

Google review

Martin Victory

Martin Victory star-alt star-alt star-alt star-alt star-alt

"This has been a good expirnce but would like to know if you could clean the poop on the deck an hose it off"

5 years ago

Google review

Lauren Vaughn

Lauren Vaughn star-alt star-alt star-alt star-alt star-alt

"Usually great service but there has been two times including this week where I don’t believe they have come? I tried calling in the past and never got a return call. Want to make sure I’m not being charged for a service that was not rendered."

5 years ago

Google review

Kiara Jones

Kiara Jones star-alt star-alt star-alt star-alt star-alt

"They do great work and are very friendly!"

5 years ago

Google review

Apryl Weinstein

Apryl Weinstein star-alt star-alt star-alt star-alt star-alt

"Sending me a text at 615am for a review is not acceptable!!!!"

5 years ago

Google review

Babette Monroe

Babette Monroe star-alt star-alt star-alt star-alt star-alt

"We enjoy the service, however would like them to slow down a bit there are consistently 5-7 spots that still remain after every service. Our yard is small and the average time spent on it is 7 min. They are prompt and send a notice if they are not going to be able to service do to weather."

5 years ago

Google review

Jody Kaplansky

Jody Kaplansky star-alt star-alt star-alt star-alt star-alt

"About 2 weeks ago someone left a degradable garbage bag over my fence. It looked terrible. I was afraid they were going to end up there ever time. The look would have been horrible. I know they are biodegradable and I love that. But they will not degrade fast enough for my yard. Thank you Jody Kaplansky"

5 years ago

Google review

Josh Jancula

Josh Jancula star-alt star-alt star-alt star-alt star-alt

"The last guy came while it was pouring rain. Don’t know how he thought he was getting everything."

5 years ago

Google review

Gabrielle Serna

Gabrielle Serna star-alt star-alt star-alt star-alt star-alt

"Everything was good but whoever came by did not put the lock back on our fence. They left it hanging along the fence line so anyone could've gone into our backyard. When they finish they need to put the lock back on, leaving our yard unlocked was unacceptable."

5 years ago

Google review

Tracy Schorle

Tracy Schorle star-alt star-alt star-alt star-alt star-alt

"Take some extra time. He is in and out in 5 minutes."

5 years ago

Google review

Nicholas Corbitt

Nicholas Corbitt star-alt star-alt star-alt star-alt star-alt

"Signed up for weekly service. Was 3 days late for first scheduled service. Did a good job when they came, but 9 days later, no second service. My idea of a weekly service is every 7 days. Owner was quick to respond to email and give an explanation for the service delay. I understand things happen and there may be delays, but I need to know so I can take car..." Read more

5 years ago

Google review