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POOP 911 Reviews & Testimonials

4.8 (8,545)

Reviews: 8,545


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 3 star reviews only  

Jill Messenger

Jill Messenger star-alt star-alt star-alt star-alt star-alt

"Poop911 does great getting rid of the poop, but we've been with them for about a month and we haven't had the same day twice in a et ow. Makes it tough to leave the gate open for them. I hope they get their route issues figured out soon."

6 years ago

Google review

Martin Victory

Martin Victory star-alt star-alt star-alt star-alt star-alt

"This has been a good expirnce but would like to know if you could clean the poop on the deck an hose it off"

6 years ago

Google review

Lauren Vaughn

Lauren Vaughn star-alt star-alt star-alt star-alt star-alt

"Usually great service but there has been two times including this week where I don’t believe they have come? I tried calling in the past and never got a return call. Want to make sure I’m not being charged for a service that was not rendered."

6 years ago

Google review

Kiara Jones

Kiara Jones star-alt star-alt star-alt star-alt star-alt

"They do great work and are very friendly!"

6 years ago

Google review

Apryl Weinstein

Apryl Weinstein star-alt star-alt star-alt star-alt star-alt

"Sending me a text at 615am for a review is not acceptable!!!!"

6 years ago

Google review

Babette Monroe

Babette Monroe star-alt star-alt star-alt star-alt star-alt

"We enjoy the service, however would like them to slow down a bit there are consistently 5-7 spots that still remain after every service. Our yard is small and the average time spent on it is 7 min. They are prompt and send a notice if they are not going to be able to service do to weather."

6 years ago

Google review

Jody Kaplansky

Jody Kaplansky star-alt star-alt star-alt star-alt star-alt

"About 2 weeks ago someone left a degradable garbage bag over my fence. It looked terrible. I was afraid they were going to end up there ever time. The look would have been horrible. I know they are biodegradable and I love that. But they will not degrade fast enough for my yard. Thank you Jody Kaplansky"

6 years ago

Google review

Josh Jancula

Josh Jancula star-alt star-alt star-alt star-alt star-alt

"The last guy came while it was pouring rain. Don’t know how he thought he was getting everything."

6 years ago

Google review

Gabrielle Serna

Gabrielle Serna star-alt star-alt star-alt star-alt star-alt

"Everything was good but whoever came by did not put the lock back on our fence. They left it hanging along the fence line so anyone could've gone into our backyard. When they finish they need to put the lock back on, leaving our yard unlocked was unacceptable."

6 years ago

Google review

Tracy Schorle

Tracy Schorle star-alt star-alt star-alt star-alt star-alt

"Take some extra time. He is in and out in 5 minutes."

6 years ago

Google review

Nicholas Corbitt

Nicholas Corbitt star-alt star-alt star-alt star-alt star-alt

"Signed up for weekly service. Was 3 days late for first scheduled service. Did a good job when they came, but 9 days later, no second service. My idea of a weekly service is every 7 days. Owner was quick to respond to email and give an explanation for the service delay. I understand things happen and there may be delays, but I need to know so I can take car..." Read more

6 years ago

Google review

Lisa Hilty

Lisa Hilty star-alt star-alt star-alt star-alt star-alt

"I initially loved the service. For past year or so, my yard is rarely completely cleaned. I do not like to complain but have had to often in recent months. I have let it slide too many times it seems."

6 years ago

Google review

Patti Nelson

Patti Nelson star-alt star-alt star-alt star-alt star-alt

"They do a decent job but their bookkeeping is not good. They often charge my card even after I have told them to amend services for several weeks, etc. Then they do not reply or credit your account even after you bring it to their attention. I wouldn’t recommend giving them your credit card for this reason."

6 years ago

Google review

Stephanie Cooper

Stephanie Cooper star-alt star-alt star-alt star-alt star-alt

"Had issues with them smearing it everywhere. Or not showing up on scheduled days."

6 years ago

Google review

Adonai Ministry Foundation Inc

Adonai Ministry Foundation Inc star-alt star-alt star-alt star-alt star-alt

"The original guy got all the poop out the yard,but his employee did not even though I reported to his boss he came back twice this week on Thursday and still left poop in the yard. I prefer the other guy over this new one."

7 years ago

Google review

Kristina Mitchell

Kristina Mitchell star-alt star-alt star-alt star-alt star-alt

"Update*** Company contacted me to advise I received a trainee they did come back out to try to make it right"

7 years ago

Google review

Kristi Vitali

Kristi Vitali star-alt star-alt star-alt star-alt star-alt

"We didn’t get our service this Friday — poop all over the yard this weekend 🙁"

7 years ago

Google review

Matthew W.

Matthew W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Called on Friday, they told me that they would be out on Monday.  Never showed, said that they couldn't make it "due to unforeseen circumstances".  Said they would come next Saturday.  I explained that we had people coming out on Monday to work in the yard, so it absolutely needed to be done by Saturday.  It's Sunday now, no one has come out, so it l..." Read more

10 years ago