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POOP 911 Reviews & Testimonials

4.8 (8,545)

Reviews: 8,545


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 4 star reviews only  

Dave Brin

Dave Brin star-alt star-alt star-alt star-alt star-alt

"Everything went well except I thought I would have contact with the person being the first time. But it was done well and the gate was closed when done"

10 months ago

Google review

Deborah Stroffolino

Deborah Stroffolino star-alt star-alt star-alt star-alt star-alt

"When we had 3 dogs it was helpful now that we are down to one dog we can con trol it ourselves, thank you..."

10 months ago

Google review

Edward Benjamin

Edward Benjamin star-alt star-alt star-alt star-alt star-alt

"They do the job very wellI’. Complain"

10 months ago

Google review

cassandra lewis

cassandra lewis star-alt star-alt star-alt star-alt star-alt

"Great company. I have used them for aboit two years and they are fantastic! In the beginning I had a few issues and Rachel was right on it to make it right! I highly recommend!!"

a year ago

Google review

Nicole W.

Nicole W. star-alt star-alt star-alt star-alt star-alt

Pittsburgh, PA

"I really like POOP 911. They make my yard smell alot better. Only if they send the same person every time. When they send different people they leave alot behind. There prices are a little bit high."

a year ago

Dawn Parton

Dawn Parton star-alt star-alt star-alt star-alt star-alt

"This is just what I needed in my life. 3 big dogs generates lots of stuff. Thank you"

a year ago

Google review

Lauren N.

Lauren N. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Great price and amazing service! They are always on time and communicate when they cannot be there for when they plan to be off."

a year ago

MC F (MCF)

MC F (MCF) star-alt star-alt star-alt star-alt star-alt

"Great service when it happens! The technician is always very thorough, and, with 2 German Shepherds and a Belgian Malinois, the poop accumulates quickly. The service is a Godsend. However, on rain-out days, I would like for the technician to come out in the next non-rainy day, and that doesn’t happen. The past couple of times, he only came once that week ins..." Read more

a year ago

Google review

MC F.

MC F. star-alt star-alt star-alt star-alt star-alt

The Woodlands, TX

"Great service when it happens! The technician is always very thorough, and, with 2 German Shepherds and a Belgian Malinois, the poop accumulates quickly. The service is a Godsend. However, on rain-out days, I would like for the technician to come out on the next non-rainy day, and that doesn't happen. The past couple of times, he only came once that week ins..." Read more

a year ago

Teri Weil

Teri Weil star-alt star-alt star-alt star-alt star-alt

"The change in schedule was a little confusing at first. However, we worked it out. 🙂"

a year ago

Google review

Leonard J.

Leonard J. star-alt star-alt star-alt star-alt star-alt

Edmonds, WA

"They are reliable with good communication. It's nice walking in the yard without the "minefield" mentality. Yes I could do this myself but I chose not to and much like my landscaper, I'll pay to have someone else do it. So sue me! just kidding"

a year ago

Arlynn Flecker

Arlynn Flecker star-alt star-alt star-alt star-alt star-alt

"Pricing is a little high for the 5 mins they are in my yard but only had a few times where they missed poop."

a year ago

Google review

Diana Lefler

Diana Lefler star-alt star-alt star-alt star-alt star-alt

"This was my first visit with POOP911. I gave it 4 stars for 2 reasons. One was it would have been nice to have a 2 hour window of when to expect my scooper. That way I could make sure I was actually awake. As it was I was in the backyard in my PJ’s when he arrived at the front door. By the time I got the notification he was nowhere to be found. After looking..." Read more

a year ago

Google review

Mike Sanchez

Mike Sanchez star-alt star-alt star-alt star-alt star-alt

"Excellent service! Super friendly! Extremely well priced. I up this to 5 stars after a couple months. But the initial experience was 10s across the board"

a year ago

Google review

Tracey J.

Tracey J. star-alt star-alt star-alt star-alt star-alt

Union City, GA

"The only complaint I have is the billing process.  The people are wonderful and do a great job keeping my yard clean."

a year ago

Kris S.

Kris S. star-alt star-alt star-alt star-alt star-alt

Marysville, WA

"I signed up for service on their web portal. They let me pick the day and how many times a week. I picked Wednesdays and 2x a week. I got an email saying they would be out on Wednesday 10/11/23. Great! I got a text today saying they will be out on Friday if that works for me. I texted back saying what their email said and I need Wednesdays as Thursda..." Read more

a year ago

Kris S.

Kris S. star-alt star-alt star-alt star-alt star-alt

Marysville, WA

"I signed up for service on their web portal. They let me pick the day and how many times a week. I picked Wednesdays and 2x a week. I got an email saying they would be out on Wednesday 10/11/23. Great! I got a text today saying they will be out on Friday if that works for me. I texted back saying what their email said and I need Wednesdays as Thursday is t..." Read more

a year ago

Denise Svitek

Denise Svitek star-alt star-alt star-alt star-alt star-alt

"I was very happy with your service."

a year ago

Google review

James Taylor

James Taylor star-alt star-alt star-alt star-alt star-alt

"We decided to try this service and see if we would like it. The sign up was easy, the price reasonable, and they came when promised. We did notice a few "items" that were missed, but it was the first time after not having had service previously. I doubt it will happen again."

a year ago

Google review

Sali Amin

Sali Amin star-alt star-alt star-alt star-alt star-alt

"They always did a great job. The workers were always very polite and kind. I just had to find a cheaper service because it’s expensive for only 2 days a month."

a year ago

Google review

Carmelo Hernandez

Carmelo Hernandez star-alt star-alt star-alt star-alt star-alt

"For the most part, good job, but they did miss a few piles."

a year ago

Google review

Valerie C.

Valerie C. star-alt star-alt star-alt star-alt star-alt

Kirtland, OH

"The service is absolutely excellent. My technician Bob is the best and most thorough as well as being friendly and reliable. The only reason I gave it four stars instead of five, is that they recently raised my rates after a continual year of service. I am disabled and use the service as a necessity rather than a convenience for my service dog, I would have..." Read more

a year ago

Valerie C. star-alt star-alt star-alt star-alt star-alt

Kirtland, OH

"The service is absolutely excellent. My technician Bob is the best and most thorough as well as being friendly and reliable. The only reason I gave it four stars instead of five, is that they recently raised my rates after a continual year of service. I am disabled and use the service as a necessity rather than a convenience for my service dog, I would have..." Read more

a year ago

Melinda MacDonald

Melinda MacDonald star-alt star-alt star-alt star-alt star-alt

"I have one large dog. But this saves a lot of time. They come even in bad weather. Like clock work. I do appreciate them putting a note on my slider so I know they were there. Sometimes though they do not get all the poop. Poop that got stepped on earlier in the week that got smashed in the grass for instance and a couple other normal poops. That’s my only c..." Read more

a year ago

Google review

Casey Cavender

Casey Cavender star-alt star-alt star-alt star-alt star-alt

"I'm pretty happy with this service and very happy that I'm not scooping poop in the backyard. I gave them a 4 because I had a concern that I emailed the company about immediately after the worker left and never got a response."

a year ago

Google review