POOP 911 icon

POOP 911 Reviews & Testimonials

4.8 (7,187)

Reviews: 7,187


5
92%
4
3%
3
1%
2
0%
1
3%

95% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 4 star reviews only  

Adam Kahn

Adam Kahn star-alt star-alt star-alt star-alt star-alt

"The job they’ve done has been great"

5 years ago

Google review

Edward Zaleski

Edward Zaleski star-alt star-alt star-alt star-alt star-alt

"Always a clean yard. Great job"

5 years ago

Google review

Jordan Hayden

Jordan Hayden star-alt star-alt star-alt star-alt star-alt

"Still a few dropping in the lawn."

5 years ago

Google review

Nancy Cuoco

Nancy Cuoco star-alt star-alt star-alt star-alt star-alt

"I have been using poop 911 for about three weeks now. So far I am pleased with the services. They show up on the day they're supposed to and don't miss a scoop!"

5 years ago

Google review

Meredith Phillips

Meredith Phillips star-alt star-alt star-alt star-alt star-alt

"Previous occasions have been super but this past one wasn’t as thorough, especially in the rocky areas."

5 years ago

Google review

Janell Casciano

Janell Casciano star-alt star-alt star-alt star-alt star-alt

"They are generally pretty great. We had a rough go at the beginning but the service team in the office were great at addressing my concerns. The individuals who service the lawn are always polite and will ring the doorbell if our pets are in the yard. Overall very satisfied and it saves us the trouble after working long hours with large commutes."

5 years ago

Google review

Lynda VanDenburgh

Lynda VanDenburgh star-alt star-alt star-alt star-alt star-alt

"I am very pleased with the service Jose Mesa provided. He was pleasant and polite with me. He had an easy, comfortable manner with my dogs that reassured me that he had obviously had a lot of experience around dogs. He did a great job with poop removal. He was amazingly fast & efficient! I would definitely recommend Mr. Mesa and Poop 911 services to anyone i..." Read more

5 years ago

Google review

James Saturnino

James Saturnino star-alt star-alt star-alt star-alt star-alt

"Thanks so much for the service, its excellent, though I thought you were coming on tuesdays"

5 years ago

Google review

Gerty Nadagamuwage

Gerty Nadagamuwage star-alt star-alt star-alt star-alt star-alt

"Great. ..!"

5 years ago

Google review

Cecelia Symons

Cecelia Symons star-alt star-alt star-alt star-alt star-alt

"I love these guys. They are so good and quiet I can nap while they clean."

5 years ago

Google review

Abby Rosenberg

Abby Rosenberg star-alt star-alt star-alt star-alt star-alt

"Very professional and approachable. Job was done in no time at all. The yard was nicely cleaned, which made me happy and the dogs as well."

5 years ago

Google review

Erin Ung

Erin Ung star-alt star-alt star-alt star-alt star-alt

"Super convenient. They were reworking their timekeeping system while we were using them so things weren’t as organized as I expect from a company like this. I recommend you give it a try, especially if you have a busy schedule and/just really, really hate picking up dog poop."

5 years ago

Google review

Dave Yeats

Dave Yeats star-alt star-alt star-alt star-alt star-alt

"Good service. The associate put the bags in our recycling bin so we had to fish them out and put in the regular trash can. :("

5 years ago

Google review

Me Me

Me Me star-alt star-alt star-alt star-alt star-alt

"I gave 4 stars only because of the hassle I had trying to initially get a hold of someone via phone. Emailing is the best form of communication with this company. Don’t bother trying to call. Other than that and not having an appointment time/window, the actual service was good. The guy that came did a great job and saved me a lot of time. I definitely appre..." Read more

5 years ago

Google review

Nick De George

Nick De George star-alt star-alt star-alt star-alt star-alt

"Service has been prompt but some areas of our large yard keep getting missed."

5 years ago

Google review

adrian reed a.k.a. chyna doll

adrian reed a.k.a. chyna doll star-alt star-alt star-alt star-alt star-alt

"Overall, I am extremely sarisfied with the service my technician provides. There were a few initial misunderstandings with the office. I didn't like the fact that I called and asked for a call back, but was emailed. And when I emailed back, instead of addressing my concerns, they were more concerned with bad mouthing the tech. Would definitely recommend for..." Read more

5 years ago

Google review

Robert L

Robert L star-alt star-alt star-alt star-alt star-alt

"They took their time to make sure they got everything and part of the time it was in pouring rain."

5 years ago

Google review

James Kaufmann

James Kaufmann star-alt star-alt star-alt star-alt star-alt

"After there 3rd attempt to get our yard they were successfull. 2 young people picked everything up in just a matter of a few minutes. They got everything! Just need better communication with customer,s. Will use again. The price was fair. Have used them 2 more times and are doing a good job all things considered. Weather has not been helpful."

5 years ago

Google review

Crystal Link

Crystal Link star-alt star-alt star-alt star-alt star-alt

"We love this company and especially like the woman who does our yard. She’s great with our dogs, leaves them treats, always does a good job!! The billing cycle is kind of weird though. You get an invoice on a different day than you are serviced so it’s hard to know when they are coming. Other than that, always great."

5 years ago

Google review

Kyrie Wozab

Kyrie Wozab star-alt star-alt star-alt star-alt star-alt

"Pretty darn thorough considering it was a snow day, and looking forward to having them come bi weekly. It’s going to be Very helpful with a summer time backyard/toddler combination."

5 years ago

Google review

Katherine McDowell

Katherine McDowell star-alt star-alt star-alt star-alt star-alt

"They came out yesterday for the first time. It had been months since our yard had been cleaned. They did a pretty good job. I found a few piles left behind hidden but overall I was very happy, especially considering how much was out there. They left a little note so I knew they were there. We will continue with them!"

5 years ago

Google review

Karina Provost

Karina Provost star-alt star-alt star-alt star-alt star-alt

"They're wonderful including the tech, Mike. My only issue is that the office itself isn't very responsive."

5 years ago

Google review

kellie rodgers

kellie rodgers star-alt star-alt star-alt star-alt star-alt

"Had issues with my house being located after going thru in great detail a description along with the address. When I checked at the end of the day after the job was done I see that we still have to be cautious walking in the yard. For the price I was expecting better, will just add this job to our spring yard cleanup. Much happier, they came back today to..." Read more

5 years ago

Google review

Dawn Torrence

Dawn Torrence star-alt star-alt star-alt star-alt star-alt

"Their staff is friendly and the service is amazing. However, they still miss large piles of poop. We have a large yard so understand that sometimes things get missed. But I had to do behind them 1 hour after they left and pick up missed piles."

5 years ago

Google review

Starts with K Has an M in it

Starts with K Has an M in it star-alt star-alt star-alt star-alt star-alt

"Pros: Communication is very good, poop scooping is fantastic, prices are competitive & Employees are very friendly. (We tried a different company & had the opposite experience.) Cons: Website isn’t as user friendly as most sites, so it’s tough to look up account info. without locating an email that has a link to your account & a weekend option isn’t availab..." Read more

5 years ago

Google review