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POOP 911 Reviews & Testimonials

4.8 (8,591)

Reviews: 8,591


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  Showing 4 star reviews only  

Karin P.

Karin P. star-alt star-alt star-alt star-alt star-alt

Near South Side, Chicago, IL

"Yard is so much better now that I have their help! It has been a life changer. I can't imagine ever doing it myself again."

a year ago

Karin P. star-alt star-alt star-alt star-alt star-alt

Near South Side, Chicago, IL

"Yard is so much better now that I have their help! It has been a life changer. I can't imagine ever doing it myself again."

a year ago

Angela Comstock-Rankin

Angela Comstock-Rankin star-alt star-alt star-alt star-alt star-alt

"People think I am crazy when I tell them that I pay money to have somebody come and pick up my dogs poop. But, it is well worth it when you have a Great Dane AND a 130 pound yellow lab. This company always lets me know when they are on their way via email and a text. They are very reasonably priced, and they do a great job in my yard. I mean, an extra $5 to..." Read more

a year ago

Google review

Lewis Bader

Lewis Bader star-alt star-alt star-alt star-alt star-alt

"They seen to tackle the never ending task of every dog owner with ease. I'm not sure what they could be better with, but I'm sure there is something. That's why 4 stars instead of 5. (i got burned with the same thinking on a term paper, just passing it forward) TOP NOTCH OUTFIT!"

a year ago

Google review

Charlotte Nichole Taylor

Charlotte Nichole Taylor star-alt star-alt star-alt star-alt star-alt

"Good job overall. Missed some “deposits” in the mulch but worked through it. Excellent service keeps this off my task list!!!"

a year ago

Google review

Jim Lehman

Jim Lehman star-alt star-alt star-alt star-alt star-alt

"Great service! Thanks."

a year ago

Google review

Kenna

Kenna star-alt star-alt star-alt star-alt star-alt

"poo~ 🪰*nom nom*"

2 years ago

Google review

Lee Mathis

Lee Mathis star-alt star-alt star-alt star-alt star-alt

"The only bad review I can say is, that they didn't spray all of the pee spots,but overall, I will continue to use them."

2 years ago

Google review

Annie Scott

Annie Scott star-alt star-alt star-alt star-alt star-alt

"He was in and out. He got a good portion and only a couple left so overall, not bad. I think they'll get better over time when they are used to my yard"

2 years ago

Google review

Stace M

Stace M star-alt star-alt star-alt star-alt star-alt

"They remove 95% of poop. We pay slightly extra due to the size of our yard. We appreciate the spray to eliminate odors"

2 years ago

Google review

Erin Dowding

Erin Dowding star-alt star-alt star-alt star-alt star-alt

"I switched to this company a few months ago from another and they have so far been great and reliable. I liked that I was able to get a quote and book online. They have come each week, even on rainy days. Very reasonably priced for three dogs."

2 years ago

Google review

LaVonne James

LaVonne James star-alt star-alt star-alt star-alt star-alt

"They came in so quickly and quietly my dogs didn't even know they were here. The only comment I have is that they complained about how much pet waste there was from the winter, which I certainly couldn't control. That is what I had them come for was to clean that up."

2 years ago

Google review

Sammie D

Sammie D star-alt star-alt star-alt star-alt star-alt

"The technicians are reliable and thorough. With two dogs and a good sized yard, you can imagine the little surprises if not cleaned up! Their system allows the technician to text several minutes before their arrival and when they have finished. The rates are reasonable and Tiffany is very responsive and customer centric which is rare! Highly recommend this s..." Read more

2 years ago

Google review

Lauren Early

Lauren Early star-alt star-alt star-alt star-alt star-alt

"I tried to schedule services with poop 911 and due to my work schedule (nights), the first appointment I missed. The following week I didn't expect anyone to show up which they didn't.the third week I had no notice anyone was coming until the morning of when I received a text message saying "we are on our way". I didn't think a text like that warranted a res..." Read more

2 years ago

Google review

N J

N J star-alt star-alt star-alt star-alt star-alt

"Great company that I've used for the last 4 years. My only disappointment is having to have tech come back more than once now and the lack of communication with some things. Past that very grateful for the service"

2 years ago

Google review

Merian O.

Merian O. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"We LOOOOVVVEEEE our Poop 911 cleaner!!! She is the absolute best.  Thorough no run through and half clean.   She is the reason this company  rocks."

2 years ago

Merian O.

Merian O. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"We LOOOOVVVEEEE our Poop 911 cleaner!!! She is the absolute best. Thorough no run through and half clean. She is the reason this company rocks."

2 years ago

Anne M.

Anne M. star-alt star-alt star-alt star-alt star-alt

Everett, MA

"So I've been with this company for about 5 years. They're reliable and thorough. If they do have an issue you are informed and if there is a billing issue they are quick to fix it. Please be kind to your poop person, they do the job you don't want to do. Myrna is fast to address any issues you have."

2 years ago

Sandi K.

Sandi K. star-alt star-alt star-alt star-alt star-alt

Brandon, FL

"I'm so thankful for this service! I have a condition where my hands aren't very nimble anymore, so I can hold onto a pooper scoop. It's so helpful having someone come and take care of it for me. The ONLY suggestion I would make is being able to change my day to Wednesday. Other than that, the service is perfect!"

2 years ago

Anne M. star-alt star-alt star-alt star-alt star-alt

Everett, MA

"So I've been with this company for about 5 years. They're reliable and thorough. If they do have an issue you are informed and if there is a billing issue they are quick to fix it. Please be kind to your poop person, they do the job you don't want to do. Myrna is fast to address any issues you have."

2 years ago

Sandi K.

Sandi K. star-alt star-alt star-alt star-alt star-alt

Brandon, FL

"I'm so thankful for this service! I have a condition where my hands aren't very nimble anymore, so I cannot hold onto a pooper scoop. It's so helpful having someone come and take care of it for me. The ONLY suggestion I would make is being able to change my day to Wednesday. Other than that, the service is perfect!"

2 years ago

Ash S.

Ash S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are..." Read more

2 years ago

Ash S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are a littl..." Read more

2 years ago

Christine Whyte

Christine Whyte star-alt star-alt star-alt star-alt star-alt

"Nice, respectful staff. Seems like lots of change over and I’ve noticed the job isn’t done as well as it was in the beginning. Hope things get better as I appreciate it."

2 years ago

Google review

Katelynn Roff

Katelynn Roff star-alt star-alt star-alt star-alt star-alt

"They did a good job. The communication could be a little better but will keep my service with them."

2 years ago

Google review