PSS International Removals Reviews & Testimonials

4.6 (2,314)

Reviews: 2,314


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

  Showing 4 star reviews only  

Philip Day star-alt star-alt star-alt star-alt star-alt

"The bookings process was expected very helpfully by Rob. Packing by Julian and the team felt like a good experience. The proof will be in the pudding when everything arrives undamaged!"

5 months ago

Lyndon Martin star-alt star-alt star-alt star-alt star-alt

"Efficient and prompt. From starting point to collection. Delivery to come."

5 months ago

Chahira Elrahman star-alt star-alt star-alt star-alt star-alt

"It was a very efficient process and great people"

5 months ago

James Hydes star-alt star-alt star-alt star-alt star-alt

"After PSS receiving some heavy negative reviews, I was dubious over wether I was going to experience the same. I have been in contact with PSS for 2 and a half years as we were due to move two years ago. Once we had agreed the date the management of my move was moved from James to somebody who else who I didn't have much faith in. After I spoke to PSS, the m..." Read more

5 months ago

Richard Woods star-alt star-alt star-alt star-alt star-alt

"I am very happy with the service from PSS so far. Being a first time user of this service,after paying the deposit, I was left usure how to pay the balance, and had to call to prompt a response email. After that, apart from the first collection date being aborted, all went well."

5 months ago

Charlotte Phahlane star-alt star-alt star-alt star-alt star-alt

"My two boxes were torn and I never have any explanation of how my boxes ?? where in that manner I was so surprised because I didn't expect that I thought that I will be respected instead of that I was disrespected."

5 months ago

Annabel McCone star-alt star-alt star-alt star-alt star-alt

"Great service from beginning to end. Competitive quotes, helpful links and essential information. Flexible on changing amount of luggage. Follow up call the day after collection. Highly recommend PSS"

5 months ago

Neeni star-alt star-alt star-alt star-alt star-alt

"Have responded promptly and carried out collection as expected,"

5 months ago

Shane star-alt star-alt star-alt star-alt star-alt

"Contacted Pss after trying numerous other companies. Quote was very competitive and communication has been spot on. The website is informative and you have a case handler to take you through the process. Our household goods were taken via a 20ft container destined for freemantle on Friday and the team which arrived to box the house up were quick and efficien..." Read more

5 months ago

Fiona Strange star-alt star-alt star-alt star-alt star-alt

"Charlie has been very responsive and responded to my many questions and maintained good communication throughout the pick up of my baggage was well organised and timely"

5 months ago

Dude star-alt star-alt star-alt star-alt star-alt

"Not enough proactiveness in status updates and followups, otherwise good and delivery arrived safely."

5 months ago

Wendiddd star-alt star-alt star-alt star-alt star-alt

"The communication before delivery was quite good. Able to discuss and repy on matter of urgency. The handling team, actually just one man, was very professional and handled everything with care."

5 months ago

john packer star-alt star-alt star-alt star-alt star-alt

"The three man team were courteous and respectful."

5 months ago

Andrew star-alt star-alt star-alt star-alt star-alt

"Great professional service. Any questions or query was dealt with quickly, good honest advice. Friendly and helpful people."

5 months ago

Sybille star-alt star-alt star-alt star-alt star-alt

"the movers arrived as indicated on time. The crew was friendly and helpful."

5 months ago

Lisa Martini star-alt star-alt star-alt star-alt star-alt

"Overall I was very happy with the price, service from Joel the driver, and when able to get through on the phone, happy with the help I received. There needs to be better communication, replies to emails. I didn�t receive a message the day before as arranged, therefore, had to subsequently cancel, which meant having the boxes cluttering the house for several..." Read more

5 months ago

Dave star-alt star-alt star-alt star-alt star-alt

"Friendly helpful & professional service"

5 months ago

Tara star-alt star-alt star-alt star-alt star-alt

"Friendly service, made everything go smoothly."

5 months ago

Nico B star-alt star-alt star-alt star-alt star-alt

"So far, we have had our stuff collected so this is not based on the whole process. Collection was organised fairly last minute and still, the boxes were delivered and then collected on the days we wanted. It was quick and easy to set up. PSS were clear about what forms/documents I needed to fill out. The only real negatives are that, I had to pay extra for b..." Read more

5 months ago

Afsheen Quasir star-alt star-alt star-alt star-alt star-alt

"Austin Young gave me very good customer service, a very Quick response to all my queries. Good understanding of customers' needs.. The guy (unfortunately I don't remember the name) who picked up the shipment and the one who came to dropped off the boxes, both are very friendly and helpful. Very professional team, easy to deal with."

5 months ago

Clare King star-alt star-alt star-alt star-alt star-alt

"So far so good, good communication. Hassle free. Great work so far"

5 months ago

Peter Roberts star-alt star-alt star-alt star-alt star-alt

"Boxes arrived great. Had a few issues with form filling mainly due to different opening links in email. Otherwise very helpful staff who couldn't do more to help. Would definitely use again."

5 months ago

Janet star-alt star-alt star-alt star-alt star-alt

"Quite thorough guidelines and helpsheets . Lots of documentation. Tailored to relocators rather than just shipping a small box although the company can and did provide boxes of an appropriate size."

5 months ago

Mel star-alt star-alt star-alt star-alt star-alt

"friendly and efficient"

5 months ago

Mrs T Curran star-alt star-alt star-alt star-alt star-alt

"Whenever I called PSS to ask for clarification about what could or could not be shipped as unaccompanied baggage, or when I asked for advice about how the various forms needed to be completed, they were always very polite and helpful in the manner in which they responded to my many queries."

5 months ago