PSS International Removals Reviews & Testimonials

4.6 (2,314)

Reviews: 2,314


5
82%
4
9%
3
0%
2
1%
1
8%

91% of customers would recommend PSS International Removals

  Showing 4 star reviews only  

Gary A. star-alt star-alt star-alt star-alt star-alt

"After getting quotes from other companies, I was recommended PSS from a friend of mine. The team turned up on time on the moving day and with little help they made the move easy, with no stress! All large items were wrapped up well and I am pleased to say nothing at all was broken or scratched at the end."

3 years ago

A Espo star-alt star-alt star-alt star-alt star-alt

"The person in charge of looking after me was very friendly, engaging and responsive all the way through the process. I was wasn't sure how much i was moving but they were accommodating in giving me boxes/ deposit and adjusting price afterwards which was great. Only slight issue was the clarity over costs and process in the difference between Air Freight and..." Read more

3 years ago

John I. star-alt star-alt star-alt star-alt star-alt

"From initial contact with PSS, they were always polite and courteous with all enquires and prompt to respond. As promised, they arrived on time to collect my goods and when there was a change in my circumstances due to coronavirus, they were more than helpful to resolve this and alter my schedule. They were able to deliver my goods prompt on the day agreed."

3 years ago

Patricia star-alt star-alt star-alt star-alt star-alt

"Everything went smoothly. Very happy with the service."

3 years ago

Catherine star-alt star-alt star-alt star-alt star-alt

"I contacted PSS Removals to ship some personal effects to the US. Although in the end I did not end up shipping the goods, I was pleased throughout with the communication and service I received from Lauren and Lisa at PSS. When I decided to cancel my shipment even after paying a deposit, I was refunded promptly."

3 years ago

Alisha star-alt star-alt star-alt star-alt star-alt

"PSS undertook the import side of our move back from the UAE to the UK. Although there was some delay in customs (not PSS’s fault) everything went smoothly. Communication was excellent."

3 years ago

Emma Knowles star-alt star-alt star-alt star-alt star-alt

"I used PSS to ship my boxes back to Australia. Very easy and price was good too."

4 years ago

Sam Pope star-alt star-alt star-alt star-alt star-alt

"I found PSS to be a very good moving company. They staff were professional and flexible at getting the job done. All my possessions were well packed and arrived within the stated time."

4 years ago

Sarah Swift star-alt star-alt star-alt star-alt star-alt

"We chose PSS to move our furniture to Perth in Western Australia. The pick up went really smooth, the guys that packed all our things were great. Furniture arrived and was delivered to Perth in about 12 weeks. Everything was in perfect condition. I would not hesitate to recommend PSS for your international move."

4 years ago

Stephen Pritchard star-alt star-alt star-alt star-alt star-alt

"Good job overall! Our July 2020 international home moving experience was managed by PSS and concluded through their agent, Jordan River East in the US (VA). This was our sixth international household move and the first that we had paid for and organised ourselves rather than through an employer. The process took place as Covid-19 lockdowns started easing i..." Read more

4 years ago

Amelie star-alt star-alt star-alt star-alt star-alt

"This is the second time we’ve used PSS for an international move. Every time they have been very helpful and friendly. Great personal service."

4 years ago

Julie Mcguckin star-alt star-alt star-alt star-alt star-alt Verified customer

"PSS removals have been very helpful in such difficult times(Covid 19) The removal men did an excellent service with there packing of items and furniture. And Eren and Keith move managers always happy to help with my queries"

4 years ago

Gary star-alt star-alt star-alt star-alt star-alt Verified customer

"Extremely good. My only problem was regarding the quote!! We were quoted for a volume that almost doubled once it was loaded!! Very disappointing."

4 years ago

Holly McIntosh star-alt star-alt star-alt star-alt star-alt Verified customer

"Really lovely staff although the email communication has been a bit slow, otherwise excellent service! Thanks so much"

4 years ago

Andrew Sexton. star-alt star-alt star-alt star-alt star-alt Verified customer

"Not bad considering the difficult circumstances (lock down). A bit disappointed that the move was over two weeks ago and I've had no news of a shipment date or an ETA of my furniture"

4 years ago

Pauline Smith star-alt star-alt star-alt star-alt star-alt Verified customer

"Overall very good. A bit concerned that our fixed leg dining table appeared to have broken out of the packing as it was loaded into container, but you are the experts."

4 years ago

Grant star-alt star-alt star-alt star-alt star-alt Verified customer

"good comms from individuals involved.Poor informatrion shared within PSS and having to repeat info. It should be stored on one file. Had to provide passport twice and had to explain by phone to remover what had to stay in and remove"

4 years ago

Eric Bennett

Eric Bennett star-alt star-alt star-alt star-alt star-alt

"We used PSS to ship our boxes back home. Very reasonable cost and good service."

4 years ago

P Pink

P Pink star-alt star-alt star-alt star-alt star-alt

"We researched quite a few shipping companies and PSS came out tops. The price was cheapest and the staff were helpful friendly and helped me with all the customs forms. The whole process from collection to delivery in New Zealand was straightforward."

4 years ago

Google review

Dick Inwood star-alt star-alt star-alt star-alt star-alt

"The exercise in removal of the products in our Londonflat was done with courtesy, efficiency, and to the standards and timetable agreed. A final comment on the whole exercise, which would include the delivery of the goods to NZ will need to await that component of the shift."

4 years ago

Martin Raines

Martin Raines star-alt star-alt star-alt star-alt star-alt

"The packing team were great and I was very pleased with their work. I would have appreciated more help/advice up front on some of the customs forms and felt the service dropped off a bit after the initial enquiry led to a booking. When I did ask questions they did get answered."

5 years ago

Gerasimos Galatis star-alt star-alt star-alt star-alt star-alt

"I used PPS International Removals to move from London to Munich and, in general, I feel it was a good experience. Their approach during the sales phase made me feel comfortable with what I was offered: throughout the whole process they stayed close, put an effort to understand what I need, keep me informed and adjust whenever required. Even though there were..." Read more

5 years ago

Shane star-alt star-alt star-alt star-alt star-alt

"Would highly recommend PSS. Initially I was misquoted and PSS' error was handled professionally and apologetically. The whole process from quote, booking and removal was smooth and staff made everything easy. Great communication, assistance and professionalism. Though not moving furniture I had PSS pack to lighten my busy schedule. The packer arrived on time..." Read more

5 years ago

Harriet Cutchie

Harriet Cutchie star-alt star-alt star-alt star-alt star-alt

"I searched for quite some time trying to find a shared shipping container company for my things from the UK to Australia. My consignment took about 3 months in total. First initial contact was great but my only criticism would be there was no communication while my container was in route. The company on the other end was also not the best in regards to con..." Read more

5 years ago

Adam Cole star-alt star-alt star-alt star-alt star-alt

"I was very impressed with the service afforded me by PSS. They made the whole process from booking to packing very straightforward and drama-free. Emails were replied to very speedily and questions were always answered clearly and helpfully. Plus, the fee was very competitive. On the day, the packers were friendly and efficient. My only criticism would be th..." Read more

5 years ago