Mrs T Curran
ian senior
"Everything ran on time. Great 😊"
3 years ago
Mel
"friendly and efficient"
3 years ago
Janet
"Quite thorough guidelines and helpsheets . Lots of documentation. Tailored to relocators rather than just shipping a small box although the company can and did provide boxes of an appropriate size."
3 years ago
Peter Roberts
"Boxes arrived great. Had a few issues with form filling mainly due to different opening links in email. Otherwise very helpful staff who couldn't do more to help. Would definitely use again."
3 years ago
Clare King
"So far so good, good communication. Hassle free. Great work so far"
3 years ago
Afsheen Quasir
"Austin Young gave me very good customer service, a very Quick response to all my queries. Good understanding of customers' needs.. The guy (unfortunately I don't remember the name) who picked up the shipment and the one who came to dropped off the boxes, both are very friendly and helpful. Very professional team, easy to deal with."
3 years ago
Nico B
"So far, we have had our stuff collected so this is not based on the whole process. Collection was organised fairly last minute and still, the boxes were delivered and then collected on the days we wanted. It was quick and easy to set up. PSS were clear about what forms/documents I needed to fill out. The only real negatives are that, I had to pay extra for b..." Read more
3 years ago
Tara
"Friendly service, made everything go smoothly."
3 years ago
Dave
"Friendly helpful & professional service"
3 years ago
Lisa Martini
"Overall I was very happy with the price, service from Joel the driver, and when able to get through on the phone, happy with the help I received. There needs to be better communication, replies to emails. I didn’t receive a message the day before as arranged, therefore, had to subsequently cancel, which meant having the boxes cluttering the house for several..." Read more
3 years ago
Shane
"Contacted Pss after trying numerous other companies. Quote was very competitive and communication has been spot on. The website is informative and you have a case handler to take you through the process. Our household goods were taken via a 20ft container destined for freemantle on Friday and the team which arrived to box the house up were quick and efficien..." Read more
3 years ago
Annabel McCone
"Great service from beginning to end. Competitive quotes, helpful links and essential information. Flexible on changing amount of luggage. Follow up call the day after collection. Highly recommend PSS"
3 years ago
Charlotte Phahlane
"My two boxes were torn and I never have any explanation of how my boxes 📦 where in that manner I was so surprised because I didn't expect that I thought that I will be respected instead of that I was disrespected."
3 years ago
Richard Woods
"I am very happy with the service from PSS so far. Being a first time user of this service,after paying the deposit, I was left usure how to pay the balance, and had to call to prompt a response email. After that, apart from the first collection date being aborted, all went well."
3 years ago
James Hydes
"After PSS receiving some heavy negative reviews, I was dubious over wether I was going to experience the same. I have been in contact with PSS for 2 and a half years as we were due to move two years ago. Once we had agreed the date the management of my move was moved from James to somebody who else who I didn't have much faith in. After I spoke to PSS, the m..." Read more
3 years ago
Chahira Elrahman
"It was a very efficient process and great people"
3 years ago
Lyndon Martin
"Efficient and prompt. From starting point to collection. Delivery to come."
3 years ago
Philip Day
"The bookings process was expected very helpfully by Rob. Packing by Julian and the team felt like a good experience. The proof will be in the pudding when everything arrives undamaged!"
3 years ago
Tanya
"During the shipping stage, things were a bit rocky as there were additional payments that I wasn't aware of, but packing and delivering and the quotation, or establishing a report stage when quoting, were excellent."
3 years ago
jasonkeenan
"So far the process has been very good and the removal team were amazing! Fingers crossed for everything to arrive in Perth safely."
3 years ago
Sarah Gosling
"I am happy with the service, but didn't get a response when I tried to sort out the insurance I had paid, Time was tight before the pick up but Helen the move manager didn't ring when I asked her to on monday 8 august. I will follow up with her, but probably too late to sort out now"
3 years ago
jacey kwong
"Very good! The crews are very nice and helpful. We have happy communications during the shipment."
3 years ago
Pauline Whitley
"Charlie was helpful and quickly responsive."
3 years ago
Dinesha Ukwatta
"I worked with John. He's very fast in replaying to emails and very helpful. The person who came to collect is also very efficient and done a good job. I would recomend them to anyone. Hoping to send some furniture with them too."
3 years ago
"Whenever I called PSS to ask for clarification about what could or could not be shipped as unaccompanied baggage, or when I asked for advice about how the various forms needed to be completed, they were always very polite and helpful in the manner in which they responded to my many queries."
3 years ago