Capterra 
G2 Elizabeth R.
Tech support, Intelligent Movers
Judy H.
bookkeeper, Non- Profit Services
"After literally spending hours with customer service, the problem is still not fixed. This morning I have waited for a response to my chat inquiry for more than half an hour (the auto-response promised an agent would be with me in 5 minutes). Totally expected this transition to work seamlessly and it has been anything but."
5 years ago
User in Accounting
"i recommend to use it . — What do you like best? the small company can use it.you can use it for billing, accounting and for running a reports — What do you dislike? i dislike the space that has also there is no software or data to mange — Recommendations to others considering the product: free to downloaded on the i pad an..." Read more
5 years ago
Yasmin W.
Owner, Sharp & Ready
"I despise it! I'd rather use the Quickbooks for Mac over this. And I do not enjoy that one much at all. If someone feels that they need to have the online version vs the desktop version due to having access from anywhere - I would discourage them 100%. And find another way to make the desktop version work for them."
5 years ago
Lexi M
"Only use for UX. — What do you like best? It's a nice platform for the user. Clean, and professional looking — What do you dislike? Higher prices, poor customer service, very hard to understand backend UX — Recommendations to others considering the product: Expensive fees and bad support. Better for invoicing than recurring..." Read more
6 years ago
User in Fine Art
"Comparable software available for free online. — What do you like best? The online platform makes it easy to use, but I have found several free options that offer the same features, without the monthly fee that quickbooks online charges. I stopped using it after a terrible experience with customer service along with the other options available...." Read more
6 years ago
Nichole B.
Travel Agent - owner, Belle Voyage Vacations
"I would not recommend, it was more work then help. I installed this to better track spending and make adjustments to budget as needed. Within the first two weeks of having it I had to re sync it multiple times because it didnt properly update like it was suppose to. The kicker was on week two when I went to log in and it took down my computer. It wouldnt log..." Read more
6 years ago
Jeff C.
Owner, Pool Builders
"Very very disappointed customer. I've been using quick books desktop version for 15 years. I like the way it worked"
6 years ago
Tony V.
"null"
6 years ago
Michelle R.
"null"
6 years ago
Todd G.
COO, Unstuck Psych
"Completely abandoned the use to revert to QB desktop, and have had no issues other than Intuit starting to nickel and dime add-on functionality (e.g direct deposit services for payroll) which is all included in the QB online offering. Clearly they are pushing clientel to migrate to QB Online, without realising that it is completed disfunctional and people ar..." Read more
6 years ago
Verified Reviewer
"I dropped this program after one year and went back to the desktop version. Although it is convenient to access your files from anywhere, I found it very confusing and difficult to navigate."
6 years ago
Administrator in Leisure, Travel & Tourism
"Could be improved. — What do you like best? I like that it pulls info from multiple accounts into 1 place — What do you dislike? I hate that it doesn’t allow me to directly invoice due to my business type. I have to purchase a separate program for invoicing, another for processing, then use this for banking. — What problems are..." Read more
6 years ago
Rick L.
"null"
6 years ago
Sarah C.
Manager, Spankys auto group
"The desktop version is much easier to navigate around and use. The online is way harder and is not set up for every business type"
6 years ago
Administrator in Retail
"Not integrative with peachtree. — What do you like best? That it could be used with Windows 7. I Was told that it was easy and cost effective. — What do you dislike? I did not like that it wouldn't integrate from preach tree, into windows 7 platform. Wasnt able to use it unfortunately, has to stick to peach tree — Recommendation..." Read more
6 years ago
Tzip E.
Comptroller, EPIC CULINARY
"This software is for a business on the go."
6 years ago
Jeremy S.
"null"
6 years ago
Administrator in Retail
"Not Good Enough For My Clients . — What do you like best? I love how easy connecting accounts is and I love the accountant feature. — What do you dislike? I hate that they prohibit travel agencies to process payments and their customer service is impossible. It takes forever to get ahold of a real person and they are not particularly..." Read more
6 years ago
Connor W
"Difficult to use. — What do you like best? I like that this software was provided through tech soup at a discounted rate — What do you dislike? The customer service is terrible and hard to work with. — Recommendations to others considering the product: Take a class before purchasing. — What problems are you solving w..." Read more
6 years ago
Shaun W.
Founder, Hot Winter Hot Sauce
"Easier to use, and more attractive interface than desktop version"
6 years ago
LAUREN S.
OWNER, JOLLY JOURNEYS CHILDCARE CENTER
"TAX, ELECTRONIC PAYMENTS. KEEPING TRACK OF SALE, INVOICES AND PAYMENTS IS GENERALLY EASY...BUT LOTS OF ISSUES!"
6 years ago
Amy S.
VP, Controller, Deni Management LLC
"The only pro for using QuickBooks Online is how inexpensive it is."
6 years ago
Nathan N.
Owner, N8¿s Billiards
"I switched from the desktop to online. It takes some getting used to, but they stop updating the desktop version to force you to go online and charge more money for it."
6 years ago
david j.
self employed accountant, self employed
"I run a small accountancy practice and some of my clients use QuickBooks online. As a QB Gold level ProAdvisor, I have used the online system for about 3 years. I find their system robust, their training generally excellent and their support terrible. I am actively persuading my QB clients to use other options. Over the last 6 months I have had a number of..." Read more
6 years ago
"That you can reconcile your accounts at the end of the month, quarter, or year. Monitor your bank accounts for business use. Create and complete invoices."
5 years ago