Capterra 
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1,192 reviews
4.4/5 average rating
User in Religious Institutions
User in Real Estate
"Atrocious support with unbelievably long wait times. — What do you like best? When Quickbooks Online works, it is fantastic. However, you are all but guaranteed to have some issue, small or large, that will require you to speak with someone in support. Generally the support staff has tried to be helpful, but for most issues for which you'd need to..." Read more
5 years ago
Administrator in Computer Software
"Makes my job easy. — What do you like best? There isn’t a lot QuickBooks can’t do. The reports tool is so customizable. Really makes my job a lot easier. — What do you dislike? I’ll be in the middle of working on something and it will just sign me out. Sometimes it’ll pick up where I left off, other times it does not and I have to redo..." Read more
5 years ago
John S
"Quickbooks Online is Easy to Use and very convenient. — What do you like best? From my experience, the system is very easy to use especially when you connect it to your business bank account. The original set up process guided me with the creation of my chart of accounts which is really important and made it so that I could easily keep track of al..." Read more
5 years ago
Amanda D
"Lifesaver at tax time . — What do you like best? Auto Categorization saves time. Expense tracking shows where my money comes and goes. — What do you dislike? Mileage tracker is poor. I don’t use Quick books to submit my taxes, so I wish there was an option to say that and bypass all the warnings that I’m behind on quarterly payments..." Read more
5 years ago
Terrance L. R
"Quicbooks Online: Online accounting solution. — What do you like best? I must say that when I started using this tool, I did not imagine it was so complete, in its application in the cloud, I can make all kinds of invoices, with the necessary details that I need, as if I did in any desktop application, this system to be based on the cloud, it is v..." Read more
5 years ago
Mackenzie H
"Great program! — What do you like best? I love having the option to keep everything in one place electronically that can be accessed from anywhere. — What do you dislike? There isn’t anything that comes immediately to mind, but I’m sure they’re working to continue making integration better. — What problems are you solving with..." Read more
5 years ago
User in Accounting
"QuickBooks. — What do you like best? I enjoy that it does the majority of the basic work behind the software for you. — What do you dislike? Constantly getting kicked out or not being able to proceed with what I'm doing because of what another colleague is doing. — What problems are you solving with the product? What benefits ha..." Read more
5 years ago
Scott E
"Quickbooks Online. — What do you like best? A great, cost-effective way to tracking all of your income and expenses for your business. You can even provide access to a CPA who can then download your financial statements. — What do you dislike? There is some setup required on the front-end to make sure everything is working. — Wh..." Read more
5 years ago
User in Banking
"Reliable Connection. — What do you like best? 1. Fast and hassle-free connection 2. File sharing feature — What do you dislike? Sometimes the quality of video and audio is not satisfactory. — What problems are you solving with the product? What benefits have you realized? Overseas Meeting Recruitment"
5 years ago
User in Civic & Social Organization
"QuickBooks Online lets you see how your business is doing instantly. — What do you like best? QuickBooks accounting software has all you need to keep your books accurate and up to date, automatically. Explore features like invoicing, cashflow, expense tracking and more.QuickBooks is a game-changer for any small business. — What do you dislik..." Read more
5 years ago
Administrator in Real Estate
"Good small business accounting software, though the mobile app can be improved. — What do you like best? As a small business owner, I like that Quickbooks is able to quickly pull in information from my bank statements and intelligently classify transactions once I teach it. The familiarity of using an Intuit product to house all of my accounting d..." Read more
5 years ago
Kimberly N
"Quickbooks online has been a great helper for our business . — What do you like best? I like the features that I can add different users and so that there is no need to pass the files back and forth. It definitely saves our time and money. Second good point of Quickbooks online is that we can log in anywhere. I feel very comfortable doing my job..." Read more
5 years ago
CA Deepti A
"Great Accounting Software . — What do you like best? The most I like about Quickbooks Online is its user interface. Everything is available on a click of a button and even if you are not an expert in accounting, you can still use Quickbooks for maitaining the books of accounts for your business. — What do you dislike? As an accountant..." Read more
5 years ago
Carolyn M
"Makes Life So Much Easier! — What do you like best? Love that the bank accounts auto link and are on constant update. — What do you dislike? Not much user help when learning in software itself. — Recommendations to others considering the product: Will be your best decision in setting up a small business. — What pro..." Read more
5 years ago
User in Executive Office
"Excellent serv. — What do you like best? I like the convenience of being able to log on to quickbooks online. — What do you dislike? There is nothing that I currently dislike about Quickbooks online. — What problems are you solving with the product? What benefits have you realized? We are able to keep all of our finances i..." Read more
5 years ago
Administrator in Financial Services
"Simple and Straightforward. — What do you like best? I like that the program is simple to use. We are a small firm and don’t need anything too complicated. I enjoy the graphics and layout of the site. — What do you dislike? The only thing that I wish was available is a function that saves the information from your last check to a spec..." Read more
5 years ago
Daniel P
"Fast Reliable and Simple Software. — What do you like best? I enjoy the ease of use, speed, reliability and cloud features of QuickBooks. I have been using it for my business for years and it has never let me down. Now with the online version I don't need to store anything locally or download software and I have the same experience. It allows m..." Read more
5 years ago
User in Professional Training & Coaching
"Great source for money management . — What do you like best? Very easy to use. I can create estimates, invoices, receipts, bills, etc. It is a great source for keeping track of money both coming in and going out. — What do you dislike? The only thing I wish was different was that it said "Quote" rather than "Estimate." — What p..." Read more
5 years ago
User in Airlines/Aviation
"#1 Best-Selling Tax Prep Software. — What do you like best? The QuickBooks Online solution puts small businesses in complete control of their accounting and provides free online support, from setup to support. — What do you dislike? understanding sub tasks can be difficult — Recommendations to others considering the product:..." Read more
5 years ago
User in Construction
"Quickbooks is a Great Choice for the Small Business Owner. — What do you like best? My favorite thing about using quickbooks is the resources it has for all users to access when they aren’t sure what to do with different aspects of their accounting. They really cater to the user, even ones without accounting experience. — What do you dislik..." Read more
5 years ago
User in Accounting
"Helpful software. — What do you like best? Walks you through every step, great if you are new to quickbooks. — What do you dislike? It takes a while to set up and get used to. — Recommendations to others considering the product: Start when you have lots of time on your hands — What problems are you solving with the..." Read more
5 years ago
User in Accounting
"Streamline workflow. — What do you like best? I have a few clients and Quickbooks online helps me tremendously. Not only is it a convenient and secure way to organize and share data but it allows me to track my own business as well. — What do you dislike? Dealing with customer service over the phone can be hit or miss. But they connect..." Read more
5 years ago
User in Accounting
"Defiantly Use for Sole Proprietorship. — What do you like best? Quick, Easy, SImple, Keeps accounting basic for people that struggled — What do you dislike? limits your flexibility in altering numbers — What problems are you solving with the product? What benefits have you realized? Efficient bookkeeping"
5 years ago
Administrator in Events Services
"Online Bookeeping. — What do you like best? All information is safe in the cloud bank integration iPhone app — What do you dislike? Customer support not very helpful, I migrated from mac desktop to online and staff was not helpful at all. Needing to learn where items are compared to quickbooks for mac — Recommendations to othe..." Read more
5 years ago
"Ease of banking anywhere . — What do you like best? I like the ability of multiple employees being able to manage the accounts from any location. — What do you dislike? Not really a thing. It did take a little time to learn the program, but that is to be expected because the program can hold and save so much information. — Recom..." Read more
5 years ago