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QuickBooks Reviews & Testimonials

4.3 (5,934)

G2 Reviews: 1,192


5
63%
4
24%
3
4%
2
2%
1
6%

87% of G2 users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  1,192 reviews
  4.4/5 average rating

Administrator in Hospital & Health Care star-alt star-alt star-alt star-alt star-alt

"Pleasant but sometimes difficult. — What do you like best? The ease of accessing it from anywhere is nice. — What do you dislike? How slow it can be compared to QBD as well as the restrictions they put on the account that only the "accountant" version can undo a reconciliation. Created more work for an unnecessary boundary that should..." Read more

5 years ago

Chris K star-alt star-alt star-alt star-alt star-alt

"HORRIBLE customer service. — What do you like best? I have been using it since 2014. Used to use the desktop version of it. In the early years, there were a lot of bugs they couldn't figure out how to solve as they outsourced it to a developer. Now, the customer service line and the technical support has improved and the customer service can answe..." Read more

5 years ago

User in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"It does what it's supposed to do. — What do you like best? Being able to manually edit and add time. Filter options are great for tracking your time and reporting. — What do you dislike? There is nothing in particular I don't like about this program. — Recommendations to others considering the product: Pretty easy to use...." Read more

5 years ago

Meghan L star-alt star-alt star-alt star-alt star-alt

"My Expertise with QuickBooks Online. — What do you like best? I like QuickBooks Online since it has extensive range of features that allows me to undertake accounting obligations at ease. I also like QB since it is accessed in the cloud. Integration with other apps is another thing that I like too. — What do you dislike? QuickBooks Onl..." Read more

5 years ago

Administrator in Consumer Services star-alt star-alt star-alt star-alt star-alt

"Great Product, Easy To Use, Many Integrations. — What do you like best? It's very easy to use for someone with no training. They walk you thru all of the steps to do all necessary accounting jobs. There are many third party programs that integrate seamlessly with QB. — What do you dislike? There's not much to dislike about this progr..." Read more

5 years ago

Gina R star-alt star-alt star-alt star-alt star-alt

"It makes all my tracking and reporting very easy while detailed and informative. — What do you like best? I like being able to see right away my invoices past due and current, being able to run reports at any time, monthly or year to date and more. — What do you dislike? It seems entering awkward transactions such as trade accounts can..." Read more

5 years ago

User in Legal Services star-alt star-alt star-alt star-alt star-alt

"Quick Books is Easy. — What do you like best? Quick Books Online is very easy to use. Once your are logged in, the ease of the prompts is amazing. — What do you dislike? I would like less screens. Less screens would be easier to navigate. — What problems are you solving with the product? What benefits have you realized? I..." Read more

5 years ago

User in Public Relations and Communications star-alt star-alt star-alt star-alt star-alt

"Conference center. — What do you like best? The vast capabilities the service provided — What do you dislike? There is a leaning curve, as there are many aspects to learn — What problems are you solving with the product? What benefits have you realized? Accounting, reporting, budget projection"

5 years ago

User in Financial Services star-alt star-alt star-alt star-alt star-alt

"Quickbooks review. — What do you like best? I love that when I used to have a side business I could organize all of my expenses deposits to my bank account and any fees in one central location. I was able to automate it and link it to my bank account and quickbooks sorted my transactions based on past history. — What do you dislike? I..." Read more

5 years ago

User in Human Resources star-alt star-alt star-alt star-alt star-alt

"Easy, fast, efficient system . — What do you like best? It’s at a very accessible price point, works very fast, very easy to use. It sends instant updates, emails, invoices — What do you dislike? I love this system, nothing to dislike yet — What problems are you solving with the product? What benefits have you realized?..." Read more

5 years ago

User in Education Management star-alt star-alt star-alt star-alt star-alt

"QB Review . — What do you like best? I like the many different reports I can view. They are extremely customizable, eg, I can compare month to month, this year against last year, ytd etc. It is also a very comprehensive program where I can include clients, employees and vendors all in the same program. — What do you dislike? The only t..." Read more

5 years ago

User in Restaurants star-alt star-alt star-alt star-alt star-alt

"easy to use. — What do you like best? I like that it is online that way I can work from anywhere that I want. — What do you dislike? the security of having everything online is a concert for me — Recommendations to others considering the product: at first it seems overwhelming, but it is actually easy to use — What p..." Read more

5 years ago

Consultant in Accounting star-alt star-alt star-alt star-alt star-alt

"Great Tool for Auditors and Consultants. — What do you like best? As an auditor, I love being able to log in remotely to assist or audit a client's books. The online tool is very comparable to the desktop version and is easy to use, even for beginners. — What do you dislike? As with the desktop version, not all typical shortcuts transl..." Read more

5 years ago

Claire B star-alt star-alt star-alt star-alt star-alt

"A tool for giving clarity to the complex . — What do you like best? I like the fact that I can visualize the data. Also, inputting data is a breeze. Finally, and this is the real draw for me, customer support is super fast and I generally have an answer within the hour. If there isn’t a specific way to do what I need to do, they have worked with m..." Read more

5 years ago

Administrator in Design star-alt star-alt star-alt star-alt star-alt

"Quickbooks online . — What do you like best? You can access it from anywhere having I internet — What do you dislike? It doesn't have the same features as the dosk version — What problems are you solving with the product? What benefits have you realized? Getting clients missing information as soon as that ask for it."

5 years ago

Nicole D star-alt star-alt star-alt star-alt star-alt

"Great for home and work. — What do you like best? Able to track my information and love the mile tracker — What do you dislike? Nothing to dislike. Great product to use — What problems are you solving with the product? What benefits have you realized? Keeping track of sales"

5 years ago

User in Accounting star-alt star-alt star-alt star-alt star-alt

"More User Friendly. — What do you like best? Quickbooks has lots of various options for both large and small accounting firms. — What do you dislike? There is no way to import/export journal entries with third party add-ins that are extra to the program and often difficult to use. — What problems are you solving with the produc..." Read more

5 years ago

Ben H star-alt star-alt star-alt star-alt star-alt

"Helps you keep track of accounting easily and automatically. — What do you like best? Very shallow learning curve with easy automation options — What do you dislike? It can seem overly simplified for some purposes. — What problems are you solving with the product? What benefits have you realized? This allows me to run my s..." Read more

5 years ago

Susan D. C star-alt star-alt star-alt star-alt star-alt

"Quickbooks online convenient for small company accounting. — What do you like best? Cloud based system. Ability for employees to use from multiple locations. — What do you dislike? ability for non accountants to post prior period adjustments — What problems are you solving with the product? What benefits have you realized?..." Read more

5 years ago

User in Consumer Goods star-alt star-alt star-alt star-alt star-alt

"A MUST-HAVE!! — What do you like best? Easy initial setup and day-to-day use with some of the best onsite support for all questions you could ever have. Can be used on mobile devices as well which is a super plus — What do you dislike? For someone with little bookkeeping background there is quite a learning curve when starting use howe..." Read more

5 years ago

User in Construction star-alt star-alt star-alt star-alt star-alt

"Does What it is Supposed to do. — What do you like best? I love the ease with which I can create invoices, add expenses and run payroll. — What do you dislike? It can be difficult to get online due to a poor internet connection. It tries to load more at once than I need. Sometimes where things are seems counterintuitive. — What..." Read more

5 years ago

User in Online Media star-alt star-alt star-alt star-alt star-alt

"Easy accounting software for personal use. — What do you like best? this program can easily track expenses and invoices and receipts, which can also be organized to search through later. — What do you dislike? Cost of the license can be a bit high with the per month cost. if you need certain other features (which may be rare) they may..." Read more

5 years ago

User in Accounting star-alt star-alt star-alt star-alt star-alt

"Super easy to use, intelligent automatic import, self-explainatory layout. — What do you like best? The auto-import feature makes reconciliations incredibly simple. Import rules make processing transactions literally instant, and the syncing of accounts to the program brings everything to one page. — What do you dislike? Sometimes desy..." Read more

5 years ago

User in Apparel & Fashion star-alt star-alt star-alt star-alt star-alt

"Great idea transferring to Quickbooks. . — What do you like best? Being able to track all income and expenses and quickly generate custom reports. — What do you dislike? The Invoices section is not as organized as I wish it could be. Too much clicking. — What problems are you solving with the product? What benefits have you re..." Read more

5 years ago

Consultant in Accounting star-alt star-alt star-alt star-alt star-alt

"Great product for high tech non-accountant business owners. — What do you like best? One of the better features are the online receipts, as well as sharing the accounts with the accountant. Also it is compatible very much with CaseWare, making it easier to do file imports. — What do you dislike? Similar to all QB products, each transa..." Read more

5 years ago