Capterra 
G2 
1,215 reviews
4.4/5 average rating
Christopher P
Administrator in E-Learning
"QuickBooks for the win! — What do you like best? I love the features. It's very comprehensive and organized and the UI is very friendly. I think there's a lot of features that I have yet to explore, but the ones I use more than serve my needs in terms of keeping IRS compliance. Customer service is also really great and quick. I can almost always g..." Read more
6 years ago
Administrator in Health, Wellness and Fitness
"Great for a small business owner. — What do you like best? Great to keep track of your income and expenses, you can link your account with your accountant — What do you dislike? It can take a while to get used to how to navigate and set up your account, you most likely need an accountant or someone who’s familiar with the software to..." Read more
6 years ago
User in Accounting
"Efficient and easy. — What do you like best? Easier and more user friendly than QuickBooks desktop — What do you dislike? Nothing that I disliked about QB online — What problems are you solving with the product? What benefits have you realized? We provided payroll and bookkeeping services for other businesses"
6 years ago
User in Accounting
"Very easy to use . — What do you like best? Very helpful for small business and easy to use. — What do you dislike? Invoicing isn’t as easy in the system but overall I’m getting better at it. — What problems are you solving with the product? What benefits have you realized? Pulling history for paying customers is easy"
6 years ago
User in Executive Office
"Friendly Interface. — What do you like best? 1. The interface is very user-friendly 2. Data could be accessed by multiple users 3. Fast and accurate statements and analysis — What do you dislike? 1. Accessibility should be limited to 3 users — What problems are you solving with the product? What benefits have you realized?..." Read more
6 years ago
Irela A
"My Real Expertise with QB. — What do you like best? QuickBooks is easy to use and has a simple deployment architecture since it is based in the cloud. I like QB as it has all the features that makes it easy to carry out accounting tasks. — What do you dislike? Sometimes it is hard to customize QB, but it remains to be the best accounti..." Read more
6 years ago
Administrator in Environmental Services
"Nice but a bit pricey for small biz. — What do you like best? Ease of use and accessibility from anywhere with an internet connection — What do you dislike? Pricing and limited features for basic subscription — Recommendations to others considering the product: Accessibility +++ Mobility +++ Ease of use + — What pro..." Read more
6 years ago
Pam C
"QBO for basketball."
6 years ago
Administrator in Health, Wellness and Fitness
"Super easy to use and access from anywhere! — What do you like best? The ability to access my books from anywhere at anytime! — What do you dislike? There's a lot of functions that weren't applicable to my business; therefore, I wish I could have removed them from my suite, but this did not affect my overall use of the platform. ..." Read more
6 years ago
Consultant in Accounting
"Greatest tool ever! — What do you like best? There are so many reasons this is a great product. It connects to banking and downloads statements and categorizes for you. I can get into a clients books and do what I need to without having to get a backup and upload it here. It saves time and money! — What do you dislike? Payroll is n..." Read more
6 years ago
User in Translation and Localization
"Good program. — What do you like best? I use it daily and it's a really good product — What do you dislike? I don't dislike anything about it. It's good, simple, works well. — What problems are you solving with the product? What benefits have you realized? Invoicing and billing."
6 years ago
User in Financial Services
"Almost As Good. — What do you like best? I like that I am able to access our clients from any location. Whether working from the office, or working from home. — What do you dislike? It takes awhile to get used to the format of working with QB Online as it has a different feel and flow, however, once you become familiar, it is almost a..." Read more
6 years ago
User in Hospitality
"Quick books is too complicated for me. — What do you like best? Accounting setup and keeping records all together. — What do you dislike? Not easily user friendly. It is too complicated for daily use. — What problems are you solving with the product? What benefits have you realized? Syncing forms and running reports."
6 years ago
Dr. Nadia A. C
"Quickbooks is user friendly . — What do you like best? Quickbooks is a user friendly software that can be used personally or professionally. The app is easy to use and free. Your camera uploads receipts easily. — What do you dislike? Quickbooks online and the desktop edition are extremely different therefore its not easily transferable..." Read more
6 years ago
Megan P
"It works. — What do you like best? I like that I can search for any of our customers or inventory and the program will generate results without the search being to specific. This makes looking for an invoice quick and easy. — What do you dislike? I do not like how I have to complete so many recaptcha challenges. I don't have time whil..." Read more
6 years ago
User in Accounting
"Effective and easy to use. . — What do you like best? Ease of use and the intuitive nature of the software makes work easier and quicker to complete. Efficient program with excellent results! — What do you dislike? Data input could use a bit of improvement. But that’s just me being picky. Overall no complaints. — Recommendation..." Read more
6 years ago
Consultant in Management Consulting
"My whole business is based around QBO. — What do you like best? I use this for any type of business- so much flexibility in accounting. It really has never done me wrong. — What do you dislike? Some of the bank feeds are kind of wonky. I know that's more the bank relationship but I sometimes wonder why it maps the way it does. ..." Read more
6 years ago
Chris M
"Quickbooks. — What do you like best? The ease of use for the software. it allows me to continue to make all the necessary decisions at the right time — What do you dislike? It wish the software would be able to filter a little bit easier so that I can see everything on one page — What problems are you solving with the product?..." Read more
6 years ago
User in Hospital & Health Care
"Great product for accounts payable and receivable. — What do you like best? I like how it is like a virtual checkbook, keeping deposits and checks in balance with your checkbook — What do you dislike? Nothing I dislike about the product, have no issues — Recommendations to others considering the product: Ease of use is alwa..." Read more
6 years ago
Kripa G
"Mobility of work. — What do you like best? Mobility of work , multiple users at same time. — What do you dislike? Uses internet which makes it slow comparedto desktop and no batch entries option. — What problems are you solving with the product? What benefits have you realized? Mobility of work on same books"
6 years ago
Administrator in Accounting
"Great for remote businesses. — What do you like best? As an accountant I can perform all of the necessary tasks for my clients without needing their personal login information and without having to physically be in their office. If they have a question, I can pull their account up on my computer and see what they see. — What do you dislike?..." Read more
6 years ago
User in Telecommunications
"QuickBooks Online Software Review. — What do you like best? The service has great mobile apps, advanced invoicing features, it is very intuitive and is easy to use, and is cloud-based — What do you dislike? Some things that I do not like regarding the product are that sometimes it is not as intuitive as it should be, and it can be quit..." Read more
6 years ago
Administrator in Hospital & Health Care
"Pleasant but sometimes difficult. — What do you like best? The ease of accessing it from anywhere is nice. — What do you dislike? How slow it can be compared to QBD as well as the restrictions they put on the account that only the "accountant" version can undo a reconciliation. Created more work for an unnecessary boundary that should..." Read more
6 years ago
Chris K
"HORRIBLE customer service. — What do you like best? I have been using it since 2014. Used to use the desktop version of it. In the early years, there were a lot of bugs they couldn't figure out how to solve as they outsourced it to a developer. Now, the customer service line and the technical support has improved and the customer service can answe..." Read more
6 years ago
"simple to use. — What do you like best? Easy to use and track information for all employees and staff. Ability to get quick customer service for setting up payroll and tracking employee benefits. — What do you dislike? No major issues. I do not currently have any issues with the program or problems with the technology. — Recomm..." Read more
6 years ago