Capterra 
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1,192 reviews
4.4/5 average rating
SAURABH A.
Dylan T.
"Terrible Customer Service - Funds withheld for months with no end in sight. — What do you like best about QuickBooks Online? The awful experience I have had over the past three months with Quickbooks Customer Support has wholly negated any potential upsides for working with Quickbooks. — What do you dislike about QuickBooks Online? I h..." Read more
2 years ago
Sachin K.
"Efficient."
2 years ago
Andrea M. S.
"QuickBooks Online is fantastic. — What do you like best about QuickBooks Online? QuickBooks Online lets our organization integrate with multiple software platforms, saving us time and money over the long run. I love that I can access our records anywhere, anytime. This is something the traditional downloaded software could never offer so I always..." Read more
2 years ago
Scott M.
"Quickbooks is amazing. — What do you like best about QuickBooks Online? The streamlined expense categorization process is absolutely amazing. It makes the bookkeeping process much faster and more accurate due to the use of simple drop-down menus. — What do you dislike about QuickBooks Online? There are only a few things I dislike about..." Read more
2 years ago
Administrator in Accounting
"QuickBooks Online for small business is great! — What do you like best about QuickBooks Online? I like that you can easily collaborate with clients on their financials. I enjoy the fact that even non-accountants are able to understand this platform. You can tell this system was built specifically for business owners. — What do you dislike ab..." Read more
2 years ago
Internal Consultant in Mental Health Care
"Simple, portable accounting solution that just works. — What do you like best about QuickBooks Online? QuickBooks Online is easy and intuitive to use. Bank account syncing makes cash-basis accounting very simple. We use external bookkeepers, though we find it easy to use QBO whenever needed. — What do you dislike about QuickBooks Online?..." Read more
2 years ago
Tyler S.
"Jack of all Trades: the software that has lots of limited featres, lacking functionality. — What do you like best about QuickBooks Online? On the accounting side, QBO for years has been the standard for ease of accounting. Our accounant with 30+ years XP swears by it's ease. The UI is actually decent and for the most part the software works like..." Read more
2 years ago
Cambria T.
"A Great Tool! — What do you like best about QuickBooks Online? I like that you can automatically categorize transactions by creating rules. I also appreciate the reports section because it makes it very clear how the company is doing in terms of revenue by month. — What do you dislike about QuickBooks Online? I don't like that QuickBoo..." Read more
2 years ago
Jose M.
"Quickbooks online is the perfect tool for my company's accounting. — What do you like best about QuickBooks Online? I like that the program automatically calculates expenses and validates them according to the specifications I have provided. It makes these calculations without errors and quickly, just like the payroll. It allows me to separate the..." Read more
2 years ago
Rashmi D.
"QuickBooks Online review. — What do you like best about QuickBooks Online? Most updated accounting software, that I have used. It can be availed as per the usage, like a number of users, how big your organization is, etc. It keeps on updating as per the new things that come in the accounting world, like GST. — What do you dislike about Quick..." Read more
2 years ago
Imran K.
"Using Quickbooks for over a decade but no more! — What do you like best about QuickBooks Online? There customer service either calls you back or picks up quickly. However, good luck as Jeff my agent today lied to me on multiple occasions and when he got caught quickly denied and said he had to end the call because he couldnt do anything further fo..." Read more
2 years ago
Megan S.
"Essential Bookkeeping Software. — What do you like best about QuickBooks Online? Quickbooks Online lets us do all of the usual bookkeeping tasks like monthly bank account reconciliation, accounts payable, and accounts receivable on a platform that both we as the bookkeepers as well as the business owners can view and interact with simultaneously f..." Read more
2 years ago
Pearce T.
"Horrible support. — What do you like best about QuickBooks Online? Cloud software means you can access it anywhere. — What do you dislike about QuickBooks Online? Their support is absolutely horrible. QBO stopped pulling in my bank transactions, I've had six (and counting) hour-long support calls and no one has fixed the issue for 3+ m..." Read more
2 years ago
Victor R.
"Seamless environment if you use QB as your CRM but there are some downsides. — What do you like best about QuickBooks Online? I personally appreciate the fact that there is no software to download or local data to keep safe/manage - it is all done online. This also means that there are no constant upgrades or updates you need to go through. ..." Read more
2 years ago
Administrator in Medical Devices
"Functionality is not the same as Desktop version. — What do you like best about QuickBooks Online? Easily access via web. Quick sign-in process — What do you dislike about QuickBooks Online? MUST use subscription version in Canada. The desktop version is no longer available for purchase. With subscription and being on the cloud, the co..." Read more
2 years ago
Muhammad Nauman I.
"Review on QuickBooks Online. — What do you like best about QuickBooks Online? I like the capacity to deal with my client's books with my own sign in. The robotizations over the most recent 5 years are saving personal time and have assisted me with tracking down additional clients. The connection point of QuickBooks Online couldn't be better. It ef..." Read more
2 years ago
User in Accounting
"Very powerful accounting platform. — What do you like best about QuickBooks Online? So many functions and features, it's hard to say. But I guess the idea of being able to sync your bank accounts, and handle most bookkeeping functions without ever needing to be at your client's office, it's very well put together. Of course there are always going..." Read more
2 years ago
Krystle T.
"Horrible for creating invoices. — What do you like best about QuickBooks Online? Nothing. I couldn't even make one invoice in self-employed. Customer service spent more time looking up my account than actually answering my question, which they never answered. Extremely disappointing. — What do you dislike about QuickBooks Online? You c..." Read more
2 years ago
Kathryn L
"Quickbooks is the essential bookkeeping and reporting software! — What do you like best? I like the ease of running reports, categorizing items, recalling transactions via search, and that they're the most widely integrated with other softwares. — What do you dislike? That sometimes bank transactions sync weirdly and show duplicates, b..." Read more
2 years ago
jeff n
"quickbook is the best online accounting program out there. — What do you like best? the fact that Quickbooks is user-friendly is very useful .one upside of using QB would be that even people with no accounting experience can get a hold of it after a few use — What do you dislike? that we cant have multiple companies in one account is a..." Read more
2 years ago
jeff n.
"quickbook is the best online accounting program out there. — What do you like best about QuickBooks Online? the fact that Quickbooks is user-friendly is very useful .one upside of using QB would be that even people with no accounting experience can get a hold of it after a few use — What do you dislike about QuickBooks Online? that we..." Read more
2 years ago
Alex B
"Excellent Experience with QuickBooks Live Bookkeeping. — What do you like best? Having a bookkeeper who is reliable, knowledgable, and easy to access through appointments has been a game-changer for us. We finally understand exactly where our money is going each month, and are able to recognize patterns and strategize. Kelley is so kind and easy t..." Read more
2 years ago
Alex B.
"Excellent Experience with QuickBooks Live Bookkeeping. — What do you like best about QuickBooks Online? Having a bookkeeper who is reliable, knowledgable, and easy to access through appointments has been a game-changer for us. We finally understand exactly where our money is going each month, and are able to recognize patterns and strategize. Kell..." Read more
2 years ago
Luz T
"Never have a problem. — What do you like best? I like how, updating a vendor list or customer list can be so easy, as well as exporting it as an Excel Sheet. Along with it is easy to read a report and read the GL codes — What do you dislike? I have no issue with no, the only time I have an issue is when my internet is slow. That is the..." Read more
2 years ago
"Quickbooks - a quick and easy to use accounting Software. — What do you like best about QuickBooks Online? The ease of working is the best thing about Quickbooks. Additionally, connecting it with the bank account is a fantastic feature as it is easy to keep of various transactions happening from the bank account. — What do you dislike about..." Read more
a year ago