Capterra 
G2 
1,192 reviews
4.4/5 average rating
Administrator in Non-Profit Organization Management
Fred B
"QBO versus Desktop. — What do you like best? I can access QBO from anywhere as long as I have an internet connection. I travel for business, but am never out of touch with my accounting system. This feature makes QBO much better than the standard desktop/server option. My CPA also has direct access to my QBO account whenever he needs it. The p..." Read more
2 years ago
Administrator in Computer & Network Security
"Awesome customer service. — What do you like best? As I mentioned in my title, Quickbooks customer service is awesome. I struggled at first to get the hang of QBO, but whenever I was in doubt, I would simple call QBO, and with basically no wait, a CS agent is always available to help. I sometimes do screen shares so they can walk me through cert..." Read more
2 years ago
Fred B.
"QBO versus Desktop. — What do you like best about QuickBooks Online? I can access QBO from anywhere as long as I have an internet connection. I travel for business, but am never out of touch with my accounting system. This feature makes QBO much better than the standard desktop/server option. My CPA also has direct access to my QBO account when..." Read more
2 years ago
Administrator in Restaurants
"Great solution for small businesses. — What do you like best? The software is very easy to configure for all kinds of businesses — What do you dislike? The bank connections can be unstable at times and difficult to reconnect — What problems are you solving with the product? What benefits have you realized? I have used the..." Read more
2 years ago
Administrator in Management Consulting
"Makes bookkeeping easier for small businesses. — What do you like best? Mostly easy to use, integrates with many other tools, provides the reports most businesses need for taxes and general management. — What do you dislike? Some workflows are clunky and difficult to navigate, reporting is very simple and won't meet the broader reporti..." Read more
2 years ago
Cheryl N
"Excellent information for QuickBooks online for the beginners. — What do you like best? The versatility to create reorts in Quickbooks is excellent! I can manipulate how the report looks, what it contains, and what data is available. For a small business, it provides an easy and fast process system for everything from accounts payable to accounts..." Read more
2 years ago
Monica H
"Great Accounting Software. — What do you like best? It's user friendly pretty much and the help menu always answers any questions I might have. I can usually find my answers there. — What do you dislike? When calling, there's always a long wait. — What problems are you solving with the product? What benefits have you realized?..." Read more
2 years ago
Cheryl N.
"Excellent information for QuickBooks online for the beginners. — What do you like best about QuickBooks Online? The versatility to create reorts in Quickbooks is excellent! I can manipulate how the report looks, what it contains, and what data is available. For a small business, it provides an easy and fast process system for everything from accou..." Read more
2 years ago
Sara M
"QBO is one of the greatest small-to-medium business software solutions. — What do you like best? I highly recommend Quickbooks to anyone who runs a small business. Customers may be invoiced quickly and easily thanks to this feature. A minor purchase made online and accessed from a tablet, computer, or phone is an option if you've reached your mont..." Read more
2 years ago
Cheryl N
"Excellent Product for Small to Medium Size Businesses. — What do you like best? The versatility to create reorts in Quickbooks is excellent! I can manipulate how the report looks, what it contains, and what data is available. For a small business, it provides an easy and fast process system for everything from accounts payable to accounts receivea..." Read more
2 years ago
Randhir S
"Quickbooks - Best accounting software. — What do you like best? I am new to this software, using it for about nine months now after joining my existing employer. The best feature which I have noticed in this period is the ease of accounting and reporting section. I was able to take about the entire accounting dump with a click of a button. Bank re..." Read more
2 years ago
Randhir S.
"Quickbooks - Best accounting software. — What do you like best about QuickBooks Online? I am new to this software, using it for about nine months now after joining my existing employer. The best feature which I have noticed in this period is the ease of accounting and reporting section. I was able to take about the entire accounting dump with a cl..." Read more
2 years ago
Sven S
"Easy to use interface. — What do you like best? - web application interface - integration with third parties - automated report generation — What do you dislike? - lack of integration with other Intuit products - interface is not always intuitive — Recommendations to others considering the product: - accountants -> QBO is..." Read more
2 years ago
User in Environmental Services
"Don’t sign up for autopay. — What do you like best? Not much. Receiving C.C. Payments was good. — What do you dislike? Tried to cancel service 4 times( from Nov. to end of March) and being on the phone a hour and a half each time and charged for service from Nov. Crazy!! — Recommendations to others considering the product:..." Read more
2 years ago
Ankit A
"Best Erp tool to record accounting entries. — What do you like best? The best part of the quick book is easy to use and have different options right from having differents tabs for Accounts payable and accounts receivable and also there are other options to create invoices, expense booking, journal entries, payment received entry and other importa..." Read more
2 years ago
Ankit A.
"Best Erp tool to record accounting entries. — What do you like best about QuickBooks Online? The best part of the quick book is easy to use and have different options right from having differents tabs for Accounts payable and accounts receivable and also there are other options to create invoices, expense booking, journal entries, payment received..." Read more
2 years ago
User in Management Consulting
"Their call center/help is so bad it kills the desire to use the product. — What do you like best? Obviously, the software is good. I use it constantly for myself and my clients. It's a simple interface, integrates with most software, it works. — What do you dislike? The call center is so spectacularly bad that should you have to troubl..." Read more
2 years ago
Minna C
"QB. — What do you like best? quick and easy reconciliation of all accounts — What do you dislike? how the integration sometimes does not work — What problems are you solving with the product? What benefits have you realized? reconciliations and knowledge for people with no finance background"
2 years ago
User in Apparel & Fashion
"Easy to set up. — What do you like best? Keeps everything organized and easily tracks income and expenses without time-consuming spreadsheets. — What do you dislike? Customer support can be hit or miss. Sometimes you get connected with people who don't seem to know what they're talking about. — What problems are you solving with..." Read more
2 years ago
Seth S
"Simple, easy to use. — What do you like best? Easy setup Integrates with many other platforms — What do you dislike? Nothing that we do not like yet, positive, simple interface is nice to use — What problems are you solving with the product? What benefits have you realized? We are solving our bookkeeping and grant reportin..." Read more
2 years ago
Dyneisha W
"Racism and discrimination made me cancel my account. — What do you like best? The hold time for a customer service agent. — What do you dislike? I didn't like how my company's were treated. We opened 6 quickbooks online and payroll accounts, I was sent fraud emails immediately after running my first payroll. We sent over all document..." Read more
2 years ago
Saleem L
"Useful, but rigid accounting system. — What do you like best? Like how it's accessible by different members of the organisation due to the cloud sync. Makes it easy to collaborate. Also, the learning curve is short, easy to get started and running in a few hours. — What do you dislike? Well honestly, I feel like the system is a bit rig..." Read more
2 years ago
FH B
"Every easy to use software for business owners. — What do you like best? This is cloud-based software, no need to install it on your pc. just open the QuickBooks website and login by using your login id and password. The software is very easy to use, even for people who do not have an accounting background. Business bank accounts can be linked w..." Read more
2 years ago
Chance K
"Quickbooks is great! — What do you like best? Quickbooks is laid out very clearly, it makes it easy to review budgets, approve expenses, and integrates well with all our other systems such as Divvy, Bill.com, Chase bank, etc. — What do you dislike? It can be a little challenging to learn for someone without an accounting background ..." Read more
2 years ago
"QBO great for remote workers. — What do you like best? QBO is user-friendly. The interface is uncomplicated compared to more robust software so easier to train people without experience. Online access makes it easy for remote work. Great for small businesses. — What do you dislike? Users are not always notified of changes made in QB..." Read more
2 years ago