Reindeer Auto Reviews & Testimonials

3.8 (407)

Reviews: 407


5
63%
4
7%
3
1%
2
2%
1
27%

70% of customers would recommend Reindeer Auto

  Showing 1 star reviews only  

Chase M. star-alt star-alt star-alt star-alt star-alt

Elko, NV

"We relocated from Alaska to Nevada. Our car was fairly clean when it was picked up in Alaska. When it arrived in Nevada, it was caked with dirt and I did not notice any significant damages. Upon washing the car, we noticed that there was a large dent in the rear hatch of our vehicle and Reindeer Auto instantly denied the claim. I would not recommend them to..." Read more

5 years ago

Chase M. star-alt star-alt star-alt star-alt star-alt

Elko, NV

"We relocated from Alaska to Nevada. Our car was fairly clean when it was picked up in Alaska. When it arrived in Nevada, it was caked with dirt and I did not notice any significant damages. Upon washing the car, we noticed that there was a large dent in the rear hatch of our vehicle and Reindeer Auto instantly denied the claim. I would not recommend them to..." Read more

5 years ago

J S.

J S. star-alt star-alt star-alt star-alt star-alt

Bethesda, MD

"The Saga continues. Reindeer denies any responsibility for condition of car at delivery which is COVERED in marks & scratches. The car was new when they picked it up. One day off of the dealer lot in mint condition. I paid $1,690 for delivery. They offered $300 for late delivery & ZERO for all the damage. Look at the pictures of the damage. Are you s..." Read more

5 years ago

Carrie S.

Carrie S. star-alt star-alt star-alt star-alt star-alt

Fort Collins, CO

"We had our Porsche Boxster relocated from Colorado to Texas this past weekend. Apparently raindeer gave the driver (they contracted) the wrong address for the relocation. She left our vehicle on the side of the road unlocked in front of a hotel."

5 years ago

Carrie J.

Carrie J. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"We had our Porsche Boxster relocated from Colorado to Texas this past weekend. Apparently raindeer gave the driver (they contracted) the wrong address for the relocation. She left our vehicle on the side of the road unlocked in front of a hotel."

5 years ago

Peter G.

Peter G. star-alt star-alt star-alt star-alt star-alt

MD, MD

"I have had a terrible experience with Reindeer Auto and would not recommend them to anyone.  I just had 2 cars moved from CA to MD.  When the first car arrived, the door stop lever arm of the driver side door was broken, so now the door will swing open if not held continuously.   This happened the first time I got out of the car and caused a dent in the door..." Read more

5 years ago

Manish O. star-alt star-alt star-alt star-alt star-alt

McLean, VA

"Be sure that you remove everything from your vehicle. If you leave so much as a cell phone cable they will steal it. The company contracts out their business and many of them will steal from you. The company won't care or take any responsibility. Be careful."

5 years ago

Manish O.

Manish O. star-alt star-alt star-alt star-alt star-alt

McLean, VA

"Be sure that you remove everything from your vehicle.  If you leave so much as a cell phone cable they will steal it. The company contracts out their business and many of them will steal from you. The company won't care or take any responsibility.  Be careful."

5 years ago

Melissa D.

Melissa D. star-alt star-alt star-alt star-alt star-alt

Salt Lake City, UT

"DO NOT USE! I just recently had my car relocated from Florida to Utah.  It was delivered with a U-shaped crack in the windshield.  This company has found every excuse to not cover the damage as well as claiming that crack was there and it must have gotten worse.  The crack was not there and it was not caused by a rock or debris.  It looks like something fell..." Read more

5 years ago

Melissa D. star-alt star-alt star-alt star-alt star-alt

Salt Lake City, UT

"DO NOT USE! I just recently had my car relocated from Florida to Utah. It was delivered with a U-shaped crack in the windshield. This company has found every excuse to not cover the damage as well as claiming that crack was there and it must have gotten worse. The crack was not there and it was not caused by a rock or debris. It looks like something fell..." Read more

5 years ago

A

A star-alt star-alt star-alt star-alt star-alt

"I had my vehicle shipped as part of a government Permanent Change of Station. Because of the nature of the PCS, shipping was done through a series of contractors. The vehicle left Los Angeles, CA and arrived in Hilo, HI. Within one week of arrival I had diagnosed a broken power-steering pump, broken harmonic balancer, broken transfer case bearing, water in t..." Read more

6 years ago

A

A star-alt star-alt star-alt star-alt star-alt

"I had my vehicle shipped as part of a government Permanent Change of Station. Because of the nature of the PCS, shipping was done through a series of contractors. The vehicle left Los Angeles, CA and arrived in Hilo, HI. Within one week of arrival I had diagnosed a broken power-steering pump, broken harmonic balancer, broken transfer case bearing, water in t..." Read more

6 years ago

A F.

A F. star-alt star-alt star-alt star-alt star-alt

Providence, RI

"I had my vehicle shipped as part of a government Permanent Change of Station. Because of the nature of the PCS, shipping was done through a series of contractors. The vehicle left Los Angeles, CA and arrived in Hilo, HI. Within one week of arrival I had diagnosed a broken power-steering pump, broken harmonic balancer, broken transfer case bearing, water in t..." Read more

6 years ago

A F.

A F. star-alt star-alt star-alt star-alt star-alt

Providence, RI

"I had my vehicle shipped as part of a government Permanent Change of Station. Because of the nature of the PCS, shipping was done through a series of contractors. The vehicle left Los Angeles, CA and arrived in Hilo, HI. Within one week of arrival I had diagnosed a broken power-steering pump, broken harmonic balancer, broken transfer case bearing, water in t..." Read more

6 years ago

Frederica S.

Frederica S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"The company denies fixing my car! The company I work for hired Reindeer to transport my car. I drive a hatchback car yet they put my car on the bottom level of a 2 level transport truck. A bar was sitting and touching the roof of my car when I got it meaning: when the truck bounces, that bar pushes against the roof of my car with the weight of all th..." Read more

6 years ago

Frederica S.

Frederica S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"The company denies fixing my car! The company I work for hired Reindeer to transport my car. I drive a hatchback car yet they put my car on the bottom level of a 2 level transport truck. A bar was sitting and touching the roof of my car when I got it meaning: when the truck bounces, that bar pushes against the roof of my car with the weight of all the cars..." Read more

6 years ago

Jerome A.

Jerome A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Our car was damaged during transport and Reindeer refused to pay for the damage.The car tire cover was missing at the reception of the vehicle a Toyotta Rav4. The estimation submitted to Reindeer was $750 to fix the car, which Reindeer refused to pay us.They stated that the cover probably went off during the transport because of wind and it w..." Read more

6 years ago

Jerome A.

Jerome A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Our car was damaged during transport and Reindeer refused to pay for the damage. The car tire cover was missing at the reception of the vehicle a Toyotta Rav4. The estimation submitted to Reindeer was $750 to fix the car, which Reindeer refused to pay us. They stated that the cover probably went off during the transport because of wind and it was our fault..." Read more

6 years ago

Saeed S.

Saeed S. star-alt star-alt star-alt star-alt star-alt

Provo, UT

"I am writing regarding my recent relocation from Utah to Pennsylvania. NEVER EVER work with Reindeer Auto Relocation company. My new car was delivered after two weeks in the middle of a highway at night. A day after I noticed a big dent on the roof and I immediately contacted the company and explained the situation. They asked me to fill out the claim form a..." Read more

6 years ago

Helen F. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Never ever going to transport my car with Reindeer. 1) They said they will try to call us an hour prior to pick up, which make sense because we can't be home the whole day just waiting for the car to be picked up. BUT that didn't happen and I handed in my car in a hurry. 2) The driver told me that my car will be delivered the next day and asked who will b..." Read more

6 years ago

Helen F.

Helen F. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Never ever going to transport my car with Reindeer. 1) They said they will try to call us an hour prior to pick up, which make sense because we can't be home the whole day just waiting for the car to be picked up. BUT that didn't happen and I handed in my car in a hurry.2) The driver told me that my car will be delivered the next day and aske..." Read more

6 years ago

Bob A.

Bob A. star-alt star-alt star-alt star-alt star-alt

River Oaks, Norfolk, VA

"I was forced to use This Company by my Wife's employer even though I knew of Very low customer service...It was a Crap Show..The Man that picked up my Classic 67 C-10 Could not shift it and loaded it with Tire on rail..I was told of dates of delivery 22nd-27th of October in Virginia. I made arrangements for indoor storage and contacted a family member to che..." Read more

6 years ago

Bob A.

Bob A. star-alt star-alt star-alt star-alt star-alt

River Oaks, Norfolk, VA

"I was forced to use This Company by my Wife's employer even though I knew of Very low customer service...It was a Crap Show..The Man that picked up my Classic 67 C-10 Could not shift it and loaded it with Tire on rail..I was told of dates of delivery 22nd-27th of October in Virginia. I made arrangements for indoor storage and contacted a family member to che..." Read more

6 years ago

Rolo R.

Rolo R. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Due to a new job, I relocated from Indiana to San Diego. The relocation assistance company had identified Reindeer to transport my 2017 Lexus for over $1500. For the amount they charge, one would think that the car would arrive in the same condition that it left in. The car arrived with a noticeable crack in the windshield. According to a Penske auto body te..." Read more

6 years ago

Rolo R.

Rolo R. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Due to a new job, I relocated from Indiana to San Diego. The relocation assistance company had identified Reindeer to transport my 2017 Lexus for over $1500. For the amount they charge, one would think that the car would arrive in the same condition that it left in. The car arrived with a noticeable crack in the windshield. According to a Penske auto body te..." Read more

6 years ago