Macy S.
Louisville, KY
Macy S.
Louisville, KY
"I would not advise using this company to transport any vehicle because if they damage your car they will not take responsibility and fix it! My husband's work relocated us from Ky to Fl. The pickup went well but we encountered problems when we moved my son's car for the first time. We reached out to Reindeer as soon as we noticed it wasn't driving right. My..." Read more
6 months ago
Jimmy R.
Philadelphia, PA
"Horrible service. Emailed with one of the reps and they told me I could put things in the car, after I specifically asked. They denied this and yelled at me until I talked to their supervisors about it and showed them the VISUAL proof. They were nice enough to figure it out, but the company they contract was also pretty mid. Their service didn't give me any..." Read more
a year ago
Grayling L.
Bothell, WA
"I would never use this company again. They damaged my vehicle and refuse to help with the repair. Their contractors are terrible to work with. The have zero customer service and I would steer clear from this company."
a year ago
T.B.
"Terrible company to do business with. They transported two vehicles for me from CA to TX and damaged both. My truck was fully running and driving when they picked it up. They moved it between transports somewhere in between and in the process completely destroyed the gear selector inside the steering column. They refused to accept any responsibility and..." Read more
a year ago
Super B.
CA, CA
"Terrible company to do business with. They damaged my vehicle in transit by the negligence of their carrier who tried to force the column gear shift instead of pull forward on it. Caused several hundred dollars in damage and they refuse to fully reimburse me. Avoid this company at all costs if you care about your vehicle!"
a year ago
Super B.
CA, CA
"Terrible company to do business with. They damaged my vehicle in transit by the negligence of their carrier who tried to force the column gear shift instead of pull forward on it. Caused several hundred dollars in damage and they refuse to fully reimburse me. Avoid this company at all costs if you care about your vehicle!"
a year ago
Alejandro C.
Baton Rouge, LA
"Absolutely horrible, first their delivery driver was insisting I show up to receive delivery in the middle of my very first work day in my new job because he did not want to reschedule and the delivery date was several days off of their predictions, then they did not want to cover the cost of the new crack on my windshield and the antenna that fell out. You..." Read more
2 years ago
Alejandro C.
Baton Rouge, LA
"Absolutely horrible, first their delivery driver was insisting I show up to receive delivery in the middle of my very first work day in my new job because he did not want to reschedule and the delivery date was several days off of their predictions, then they did not want to cover the cost of the new crack on my windshield and the antenna that fell out. You..." Read more
2 years ago
Natalie F.
UT, UT
"Terrible experience. Car came damaged and customer service rep ghosted me. Do not recommend whatsoever."
3 years ago
Tommyy T.
CA, CA
"Agents are so rude and aggressive. Mostly Donny is the worst. I think his executives must take action on him because of his worst manner. I'm done, stressed enough to start my day. I think he is not allowed to say idiot to me, I've never said anything wrong to him."
3 years ago
Tommyy T.
CA, CA
"Agents are so rude and aggressive. Mostly Donny is the worst. I think his executives must take action on him because of his worst manner. I'm done, stressed enough to start my day. I think he is not allowed to say idiot to me, I've never said anything wrong to him."
3 years ago
Brandon M.
Aliso Viejo, CA
"The driver showed up late at pickup and my car was damaged in shipment. At the time my vehicle was delivered, the driver was rude and ignored my questions regarding the damage to my car. The company denied my insurance claim providing generic responses with no details, despite the damage to my car occurring in the time my vehicle was transported (the damag..." Read more
3 years ago
Alex A.
NY, NY
"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my ca..." Read more
3 years ago
Alex A.
NY, NY
"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my ca..." Read more
3 years ago
Alex A.
NY, NY
"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my cars metic..." Read more
3 years ago
Kannen A.
Downtown, Pismo Beach, CA
"Horrible experience in which my car was damaged and the driver who delivered it could not provide current insurance (I have pictures for proof). Do yourself a favor and just make the drive, the headaches are nowhere near worth it. I hope this review saves you from what I'm dealing with."
4 years ago
Kannen A.
Downtown, Pismo Beach, CA
"Horrible experience in which my car was damaged and the driver who delivered it could not provide current insurance (I have pictures for proof). Do yourself a favor and just make the drive, the headaches are nowhere near worth it. I hope this review saves you from what I'm dealing with."
4 years ago
Isabella B.
Bradenton, FL
"I would recommend reading all reviews before working with them. All is great when your car turns out ok. But if there are any issues they seem to always blame the owner. This is from experience as well as observing reviews. Looks like they pay Yelp for a pro account so they can hide things easier. Work with a driver directly instead. It helps the driver and..." Read more
4 years ago
Isabella B.
Bradenton, FL
"I would recommend reading all reviews before working with them. All is great when your car turns out ok. But if there are any issues they seem to always blame the owner. This is from experience as well as observing reviews. Looks like they pay Yelp for a pro account so they can hide things easier. Work with a driver directly instead. It helps the driver and..." Read more
4 years ago
Neil H.
Houston, TX
"Reindeer collected the car in perfect condition, and delivered with the fender misaligned - all documented on paper and with photos at pick-up and delivery; they denied our claim because they could not find evidence of negligence or misalignment on their part, but could not explain how the fender got misaligned... use at your own peril..."
4 years ago
Neil H.
Houston, TX
"Reindeer collected the car in perfect condition, and delivered with the fender misaligned - all documented on paper and with photos at pick-up and delivery; they denied our claim because they could not find evidence of negligence or misalignment on their part, but could not explain how the fender got misaligned... use at your own peril..."
4 years ago
Koel B.
Los Angeles, CA
"Do NOT recommend!! They damaged my car and customer service was the worst.
They made two dents in car and refused to admit it despite the fact that the delivery inspection report clearly showed the damage that was not present on the pickup report.
It cost me a bunch out of pocket."
4 years ago
Doug K.
Northwest Harwich, Harwich, MA
"I recently had a terrible experience with Reindeer Auto. They delivered my vehicle with two badly damaged rear tires. My service store reported the tires had clearly been dragged causing the damage as the tires were only 3 months old. Reindeer claimed tires are not covered which is absurd and I was forced to buy replace my rear tires. Do not use them and..." Read more
4 years ago
Doug K.
Northwest Harwich, Harwich, MA
"I recently had a terrible experience with Reindeer Auto. They delivered my vehicle with two badly damaged rear tires. My service store reported the tires had clearly been dragged causing the damage as the tires were only 3 months old. Reindeer claimed tires are not covered which is absurd and I was forced to buy replace my rear tires. Do not use them and..." Read more
4 years ago
"I would not advise using this company to transport any vehicle because if they damage your car they will not take responsibility and fix it! My husband's work relocated us from Ky to Fl. The pickup went well but we encountered problems when we moved my son's car for the first time. We reached out to Reindeer as soon as we noticed it wasn't driving right. My..." Read more
6 months ago
Yelp review