Reindeer Auto Reviews & Testimonials

3.8 (407)

Reviews: 407


5
63%
4
7%
3
1%
2
2%
1
27%

70% of customers would recommend Reindeer Auto

  Showing 1 star reviews only  

Brandon H.

Brandon H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I found Reindeer to be extremely unprofessional with regards to how they handle damage reimbursement and the timeliness of their tow vendors. In particular, they first refuse reimbursement, then they try to negotiate several rounds of a settlement - and they did this with both of our vehicles. I feel that the only reason I was successful in getting coverage..." Read more

9 years ago

Brandon H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I found Reindeer to be extremely unprofessional with regards to how they handle damage reimbursement and the timeliness of their tow vendors. In particular, they first refuse reimbursement, then they try to negotiate several rounds of a settlement - and they did this with both of our vehicles. I feel that the only reason I was successful in getting coverage..." Read more

9 years ago

Simon T.

Simon T. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Horrible, horrible, horrible!   The bumper was torn off of the back of my car while in the care of reindeer.  I was called 20 minutes prior to it being delivered and told that it was damaged.  I informed them to get it fixed, but they tried to deliver it to me anyway and the driver didn't seem to know that he was supposed to be taking it to get fixed.  It's..." Read more

9 years ago

Simon T.

Simon T. star-alt star-alt star-alt star-alt star-alt

Findlay, OH

"Horrible, horrible, horrible! The bumper was torn off of the back of my car while in the care of reindeer. I was called 20 minutes prior to it being delivered and told that it was damaged. I informed them to get it fixed, but they tried to deliver it to me anyway and the driver didn't seem to know that he was supposed to be taking it to get fixed. It's..." Read more

9 years ago

Yi W.

Yi W. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I rarely write any negative review. However, frankly speaking, this company deserves no star, and all a customer can get is deep regret.First of all, the car was delivered very late and not at the home address. The driver said the delivery could be done by 9pm, but it was finally delivered at around 10:30pm in another place, at a dark night. The deli..." Read more

10 years ago

Yi W.

Yi W. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I rarely write any negative review. However, frankly speaking, this company deserves no star, and all a customer can get is deep regret. First of all, the car was delivered very late and not at the home address. The driver said the delivery could be done by 9pm, but it was finally delivered at around 10:30pm in another place, at a dark night. The delivered..." Read more

10 years ago

Adam H.

Adam H. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Update: The "care" team at this company has gone on the offensive trying to attack my credibility publicly on multiple sites. Be very wary of this company. I rarely write negative or lengthy reviews of businesses. I didn't "offer to write a positive review" -- I explained that I would be sharing an honest, transparent account of my experience..." Read more

10 years ago

Adam H.

Adam H. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Update: The "care" team at this company has gone on the offensive trying to attack my credibility publicly on multiple sites. Be very wary of this company. I rarely write negative or lengthy reviews of businesses. I didn't "offer to write a positive review" -- I explained that I would be sharing an honest, transparent account of my experience that described..." Read more

10 years ago

Kudzi M.

Kudzi M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I would give this company a 0 if I could. They messed up and scratched my car and are claiming that they are not responsible. I specifically spoke to them and follpwed their preceived claim guidance.

I would never use this company ever."

10 years ago

Benjamin F.

Benjamin F. star-alt star-alt star-alt star-alt star-alt

Atlanta, GA

"Frankly, this company deserves no star.  1 star Eek! Methinks not is actually more than troubles worth.I had my auto moved by this company.  On the day they pick up the vehicle, I had my van car wash cleaned to show room condition. ( I have the pictures and will post later.)   The person pick up my van used a flat bed auto transport to carry my van t..." Read more

10 years ago