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Jeremy K.
Bend, OR
Jeremy K.
Eden, NY
"Do not move your car with this company. Do not allow the company you work for to move your car with this company. I was relocated cross-country by my new employer. Reindeer "brokered" the move of 2 cars. Knock on wood, one of them seems fine. The other incurred significant front-suspension-related damage. None was apparent before we moved, when we had..." Read more
6 years ago
Pavan Kumar D.
Sunnyvale, CA
"I'm giving 1 start because its not allowing me to give 0. This is very frustrating experience with Reindeer auto relocation. I planned to ship my vehicle from Ann Arbor, MI to Sunnyvale, CA. Reindeer auto relocation picked up my car on Monday, 09/24/2018 and they stored it in local towing area. Before vehicle pickup they told me it is estimated to be deliver..." Read more
6 years ago
Pavan Kumar D.
Sunnyvale, CA
"I'm giving 1 start because its not allowing me to give 0. This is very frustrating experience with Reindeer auto relocation. I planned to ship my vehicle from Ann Arbor, MI to Sunnyvale, CA. Reindeer auto relocation picked up my car on Monday, 09/24/2018 and they stored it in local towing area. Before vehicle pickup they told me it is estimated to be deliver..." Read more
6 years ago
Lauren B.
"Reindeer outsourced transport of my vehicle to unknown fourth and fifth parties. Over $4000 damage to my sports car and Reindeer is refusing to accept responsibility. They were hired by a corporate relocation company, not by me. DO NOT transport your vehicle with this company, completely unethical business."
6 years ago
Lauren B.
San Antonio, TX
"Reindeer outsourced transport of my vehicle to unknown fourth and fifth parties. Over $4000 damage to my sports car and Reindeer is refusing to accept responsibility. They were hired by a corporate relocation company, not by me. DO NOT transport your vehicle with this company, completely unethical business."
6 years ago
Arpan S.
Raleigh, NC
"My car relocation was booked by my company with them. Initial communication was good. After delivery I had scratches on my hood which delivery drive acknowledged. But they denied any claims and did not even bother to answer my questions."
6 years ago
Arpan S.
Raleigh, NC
"My car relocation was booked by my company with them. Initial communication was good. After delivery I had scratches on my hood which delivery drive acknowledged. But they denied any claims and did not even bother to answer my questions."
6 years ago
Winston B.
Midlothian, VA
"The absolute worst. I would give 0 stars if it were an option. I have been part of seven corporate moves before and this is the absolute first time that I have had a damaged vehicle. Unfortunately, Weichert Relocation has chosen them as a partner but I will be giving them and the BBB feedback accordingly. Avoid this outfit! They cover themselves with a..." Read more
6 years ago
Winston B.
Midlothian, VA
"The absolute worst. I would give 0 stars if it were an option. I have been part of seven corporate moves before and this is the absolute first time that I have had a damaged vehicle. Unfortunately, Weichert Relocation has chosen them as a partner but I will be giving them and the BBB feedback accordingly. Avoid this outfit! They cover themselves with a..." Read more
6 years ago
Peter W.
San Jose, CA
"Three years ago we had a smooth transaction with Reindeer across country. This time we have another car and thought of Reindeer again. However, the experience was not good. 1. Our car was promised to be picked up on Thursday or Friday. I heard nothing and had to call Thursday midday and again Friday midday. They had apparently had some miscommunication and..." Read more
6 years ago
Peter W.
San Jose, CA
"Three years ago we had a smooth transaction with Reindeer across country. This time we have another car and thought of Reindeer again. However, the experience was not good.1. Our car was promised to be picked up on Thursday or Friday. I heard nothing and had to call Thursday midday and again Friday midday. They had apparently had some miscommunicatio..." Read more
6 years ago
Meghan B.
Rockford, MI
"I find it so interesting that when damage is done to a vehicle in your care, somehow saying "the damage was not transit related" is supposed to just be the end of the discussion. Somehow you saying that about damage that was done between the time you picked up our car and we take possession of it isn't reassuring to me. I recognize that the claim..." Read more
7 years ago
Meghan B.
Rockford, MI
"I find it so interesting that when damage is done to a vehicle in your care, somehow saying "the damage was not transit related" is supposed to just be the end of the discussion. Somehow you saying that about damage that was done between the time you picked up our car and we take possession of it isn't reassuring to me. I recognize that the claim was outsid..." Read more
7 years ago
nate m.
Trumbull, CT
"**Update on the comment below from Jessica** Hi Jessica, thank you for the response however it is incorrect to claim I drove 1,484 Miles before the claim. My vehicle was hardly even used after it was delivered and we sent the claim the Monday (Jeff Wallace emailed us the claims form) after it was delivered (since it was delivered after 5pm on a Friday) We st..." Read more
7 years ago
nate m.
Trumbull, CT
"**Update on the comment below from Jessica** Hi Jessica, thank you for the response however it is incorrect to claim I drove 1,484 Miles before the claim. My vehicle was hardly even used after it was delivered and we sent the claim the Monday (Jeff Wallace emailed us the claims form) after it was delivered (since it was delivered after 5pm on a Friday) We st..." Read more
7 years ago
Kate L.
Denton, TX
"DO NOT USE THEM!!!! They damaged my car in transportation, I sent pictures and alerted them IMMEDIATELY and when it came time to pay for it they REFUSED to pay for all of the damages, and not only that but they didn't even tell me until after they'd contacted the vendor that *I* had to go get a quote from. It was disrespectful and awful customer service, DO..." Read more
7 years ago
Kate L.
Denton, TX
"DO NOT USE THEM!!!! They damaged my car in transportation, I sent pictures and alerted them IMMEDIATELY and when it came time to pay for it they REFUSED to pay for all of the damages, and not only that but they didn't even tell me until after they'd contacted the vendor that *I* had to go get a quote from. It was disrespectful and awful customer service, DO..." Read more
7 years ago
Roy A.
Phoenix, AZ
"Beware and avoid using Reindeer Auto Relocation, they will damage the car and will show give excuses and clauses to deny the claim. Very unprofessional !!"
7 years ago
Warren I.
Morristown, NJ
"All I have to say about Reindeer is read the reviews! There are so many horror stories. I didn't have a choice since I was in a corporate contract. Reindeer arranges shipping of your vehicle with the most cut rate company they can find. My car was damaged during shipment. Reindeer told me to get an estimate. I got an estimate. They said it was too hig..." Read more
7 years ago
Jemali K.
Huntingdon Valley, PA
"These people are the worst! They will talk down to you and make you feel like, as if they are superior to you... As if they are talking to a child.. Their attitude is beyond belief.
Unprofessional and disrespectful...
DO NOT WORK WITH THEM..."
7 years ago
LaRonnda B.
Houston, TX
"Update to my review on 9/18/2017 - After several calls and complaints I was contacted by someone at the company and I manage to receive my car later that evening. Despite my car taking 10 days and the company telling me that this is normal, I spoke with the driver and he said that it not normal for my car to take that long to be delivered to me and it was p..." Read more
7 years ago
Steven S.
Jacksonville, FL
"They will steal items from your vehicle even if they are in your center console. The quality care team does a bad job a communicate with a complaint as well. I will not be using them in the future horrible experience. They arrived before I was in town and took my vehicle off the trailer and drove it 13 miles to a near by tow yard and left it there with out l..." Read more
7 years ago
LaRonnda B.
Houston, TX
"Update to my review on 9/18/2017 - After several calls and complaints I was contacted by someone at the company and I manage to receive my car later that evening. Despite my car taking 10 days and the company telling me that this is normal, I spoke with the driver and he said that it not normal for my car to take that long to be delivered to me and it was p..." Read more
7 years ago
Steven S.
Jacksonville, FL
"They will steal items from your vehicle even if they are in your center console. The quality care team does a bad job a communicate with a complaint as well. I will not be using them in the future horrible experience. They arrived before I was in town and took my vehicle off the trailer and drove it 13 miles to a near by tow yard and left it there with out l..." Read more
7 years ago
"Do not move your car with this company. Do not allow the company you work for to move your car with this company.I was relocated cross-country by my new employer. Reindeer "brokered" the move of 2 cars. Knock on wood, one of them seems fine. The other incurred significant front-suspension-related damage. None was apparent before we moved..." Read more
6 years ago