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206 reviews
3.7/5 average rating
Dori A.
Toronto, Canada
Peter W.
San Jose, CA
"Three years ago we had a smooth transaction with Reindeer across country. This time we have another car and thought of Reindeer again. However, the experience was not good.1. Our car was promised to be picked up on Thursday or Friday. I heard nothing and had to call Thursday midday and again Friday midday. They had apparently had some miscommunicatio..." Read more
6 years ago
Sean S.
Ponte Vedra Beach, FL
"Just relocated CA to FL and shipped 5 SUVs. While I had a nightmare dealing with other brokers who at the last minute could not locate transporters to meet the quotes they locked in, Reindeer responded within hours of my call with competitive quotes and came through with highly professional drivers to get the job done- consistently on the early side of the p..." Read more
6 years ago
Bikash B.
Rocky Hill, CT
"My car was relocated from California to Connecticut. Reindeer team regularly updated me about the vehicle status and delivered it on the ETA date. There was no damage to my vehicle.
I would like to appreciate Reindeer tor their services and recommend others as well for opting Reindeer.
Thanks
Bikash Bishoyi"
6 years ago
Meghan B.
Rockford, MI
"I find it so interesting that when damage is done to a vehicle in your care, somehow saying "the damage was not transit related" is supposed to just be the end of the discussion. Somehow you saying that about damage that was done between the time you picked up our car and we take possession of it isn't reassuring to me. I recognize that the claim..." Read more
6 years ago
Ameeta C.
Kirkland, WA
"Cassandra Chaffins of Reindeer was very communicative in keeping me constantly updated on the status of my POV shipment and it arrived before original delivery date. I will recommend them to anyone who wants good customer service. Thank you!"
6 years ago
nate m.
Trumbull, CT
"**Update on the comment below from Jessica** Hi Jessica, thank you for the response however it is incorrect to claim I drove 1,484 Miles before the claim. My vehicle was hardly even used after it was delivered and we sent the claim the Monday (Jeff Wallace emailed us the claims form) after it was delivered (since it was delivered after 5pm on a Friday) We st..." Read more
6 years ago
Soutik D.
Woodland Hills, CA
"Used Reindeer Auto Relocation twice in 3 years for job related moves. Both the tie the experience has been great. From pickup to drop off, have been constantly communicated by an assigned team member. Fir even slightest delays I was notified precisely and in both the cases the delivery happened before the estimated delivery date."
6 years ago
Kate L.
Denton, TX
"DO NOT USE THEM!!!! They damaged my car in transportation, I sent pictures and alerted them IMMEDIATELY and when it came time to pay for it they REFUSED to pay for all of the damages, and not only that but they didn't even tell me until after they'd contacted the vendor that *I* had to go get a quote from. It was disrespectful and awful customer service, DO..." Read more
6 years ago
Ryan M.
San Francisco, CA
"Never had a car shipped before and was worried about my car being damaged. Everything went smoothly and my car was shipped cross country within a couple of days. It was a little dirty from being on the truck, but one trip through the car wash took care of that."
6 years ago
Henry P.
Tampa Bay, FL
"Reindeer Auto Relocation made my re-location easier. They pickup the car on time, transfer 3,000 miles & send the car to me in a professional manner.
THANKS Reindeer Auto Relocation!"
6 years ago
Roy A.
Phoenix, AZ
"Beware and avoid using Reindeer Auto Relocation, they will damage the car and will show give excuses and clauses to deny the claim. Very unprofessional !!"
6 years ago
Warren I.
Morristown, NJ
"All I have to say about Reindeer is read the reviews! There are so many horror stories. I didn't have a choice since I was in a corporate contract. Reindeer arranges shipping of your vehicle with the most cut rate company they can find. My car was damaged during shipment. Reindeer told me to get an estimate. I got an estimate. They said it was too hig..." Read more
6 years ago
Wendy M.
Hopewell, NJ
"Excellent experience with Reindeer. We had to use them once for a corporate relo and had great door to door service. When it was time to send the second car from Hawaii to New Jersey, of course I called them."
6 years ago
Amy T.
Renton, WA
"I worked in the automotive industry for years and was concerned about working with a transport company that I wasn't familiar with, but my fears were not necessary. I had a great experience with Reindeer. The vehicle was scheduled to be picked up between 8 AM and 2 PM - it was loaded onto the local pick up transport and on it's way by 8:15 AM! My relocation..." Read more
6 years ago
Jemali K.
Huntingdon Valley, PA
"These people are the worst! They will talk down to you and make you feel like, as if they are superior to you... As if they are talking to a child.. Their attitude is beyond belief.
Unprofessional and disrespectful...
DO NOT WORK WITH THEM..."
6 years ago
Kathleen M.
Lutz, FL
"My husband was relocated from California to Florida for his job, his employer selected Reindeer Auto Relocation (we did not have a choice). I was 100% satisfied with them. They were on time picking up our cars and early delivering them to us in Florida. They maintained open communication prior to the move as well as during the transport."
6 years ago
Alexa B.
San Diego, CA
"This company did a great job! They were selected by a moving company that I trust to ship my vehicle, and I am very pleased with the results. My car came quickly in just a few days (within the estimated window, although they do give a guaranteed by date which was 1.5 weeks later) even though it was a holiday weekend. Brandon and team were wonderful, and the..." Read more
6 years ago
Buck T.
Atlanta, GA
"Reindeer selected by company move. Pickup and delivery were extremely easy. Delivery driver was especially professional and nice. Delivery from NM to GA was quick - 5 days. Near delivery, coordinator frequently kept me updated by email and phone and gave me the driver's cell number. Delivery was in an extremely congested area of Atlanta but coordinator..." Read more
7 years ago
LaRonnda B.
Houston, TX
"Update to my review on 9/18/2017 - After several calls and complaints I was contacted by someone at the company and I manage to receive my car later that evening. Despite my car taking 10 days and the company telling me that this is normal, I spoke with the driver and he said that it not normal for my car to take that long to be delivered to me and it was p..." Read more
7 years ago
Steven S.
Jacksonville, FL
"They will steal items from your vehicle even if they are in your center console. The quality care team does a bad job a communicate with a complaint as well. I will not be using them in the future horrible experience. They arrived before I was in town and took my vehicle off the trailer and drove it 13 miles to a near by tow yard and left it there with out l..." Read more
7 years ago
Colleen W.
Kealakekua, HI
"I relocated from the Big Island of Hawaii to California. Reindeer picked up my vehicle when they said they would. I called them several times with questions and requesting times and delivery dates and Michelle Bradley was incredibly helpful and very professional. I had to change my telephone number and email unexpectedly and that was not a problem . Miche..." Read more
7 years ago
Rich F.
Los Angeles, CA
"We just moved cross-country and the only thing I didn't stress about about was the car relocation. It was smooth, efficient, and friendly every step of the way. Audra Jones answered all of our first-timer questions and kept in contact with us as we were working out some of the other dependencies in our move. As soon as we were ready, they sprung into action...." Read more
7 years ago
Seth R.
Merrick, NY
"We had 3 cars from AZ to NY. All delivered safe and sound."
7 years ago
Elizabeth H.
Beverly, MA
"Great communication during a stressful move. Made sure to get my car earlier than expected. Thank you!"
7 years ago
"Reindeer Auto transported our car from Boston and across the border to Toronto. Since the border crossing required that our vehicle clear customs, we appreciated the guidance and instructions for that process. Our car was picked up on time and delivered to us within the promised time frame. Customer care has been responsive, and we appreciated the clear com..." Read more
6 years ago