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339 reviews
3.6/5 average rating
Rille B.
Boca Raton, FL
Rille B.
Boca Raton, FL
"Professional and courteous. Picked up and also delivered vehicle within the promised time frame. Very communicative throughout the entire processes. Would use again."
6 years ago
Dori A.
Toronto, Canada
"Reindeer Auto transported our car from Boston and across the border to Toronto. Since the border crossing required that our vehicle clear customs, we appreciated the guidance and instructions for that process. Our car was picked up on time and delivered to us within the promised time frame. Customer care has been responsive, and we appreciated the clear com..." Read more
6 years ago
Peter W.
San Jose, CA
"Three years ago we had a smooth transaction with Reindeer across country. This time we have another car and thought of Reindeer again. However, the experience was not good. 1. Our car was promised to be picked up on Thursday or Friday. I heard nothing and had to call Thursday midday and again Friday midday. They had apparently had some miscommunication and..." Read more
6 years ago
Peter W.
San Jose, CA
"Three years ago we had a smooth transaction with Reindeer across country. This time we have another car and thought of Reindeer again. However, the experience was not good.1. Our car was promised to be picked up on Thursday or Friday. I heard nothing and had to call Thursday midday and again Friday midday. They had apparently had some miscommunicatio..." Read more
6 years ago
Dori A.
Toronto, Canada
"Reindeer Auto transported our car from Boston and across the border to Toronto. Since the border crossing required that our vehicle clear customs, we appreciated the guidance and instructions for that process. Our car was picked up on time and delivered to us within the promised time frame. Customer care has been responsive, and we appreciated the clear com..." Read more
6 years ago
Sean S.
Ponte Vedra Beach, FL
"Just relocated CA to FL and shipped 5 SUVs. While I had a nightmare dealing with other brokers who at the last minute could not locate transporters to meet the quotes they locked in, Reindeer responded within hours of my call with competitive quotes and came through with highly professional drivers to get the job done- consistently on the early side of the p..." Read more
7 years ago
Sean S.
Ponte Vedra Beach, FL
"Just relocated CA to FL and shipped 5 SUVs. While I had a nightmare dealing with other brokers who at the last minute could not locate transporters to meet the quotes they locked in, Reindeer responded within hours of my call with competitive quotes and came through with highly professional drivers to get the job done- consistently on the early side of the p..." Read more
7 years ago
Bikash B.
Rocky Hill, CT
"My car was relocated from California to Connecticut. Reindeer team regularly updated me about the vehicle status and delivered it on the ETA date. There was no damage to my vehicle.
I would like to appreciate Reindeer tor their services and recommend others as well for opting Reindeer.
Thanks
Bikash Bishoyi"
7 years ago
Bikash B.
Rocky Hill, CT
"My car was relocated from California to Connecticut. Reindeer team regularly updated me about the vehicle status and delivered it on the ETA date. There was no damage to my vehicle. I would like to appreciate Reindeer tor their services and recommend others as well for opting Reindeer. Thanks Bikash Bishoyi"
7 years ago
Meghan B.
Rockford, MI
"I find it so interesting that when damage is done to a vehicle in your care, somehow saying "the damage was not transit related" is supposed to just be the end of the discussion. Somehow you saying that about damage that was done between the time you picked up our car and we take possession of it isn't reassuring to me. I recognize that the claim..." Read more
7 years ago
Meghan B.
Rockford, MI
"I find it so interesting that when damage is done to a vehicle in your care, somehow saying "the damage was not transit related" is supposed to just be the end of the discussion. Somehow you saying that about damage that was done between the time you picked up our car and we take possession of it isn't reassuring to me. I recognize that the claim was outsid..." Read more
7 years ago
Ameeta C.
Kirkland, WA
"Cassandra Chaffins of Reindeer was very communicative in keeping me constantly updated on the status of my POV shipment and it arrived before original delivery date. I will recommend them to anyone who wants good customer service. Thank you!"
7 years ago
nate m.
Trumbull, CT
"**Update on the comment below from Jessica** Hi Jessica, thank you for the response however it is incorrect to claim I drove 1,484 Miles before the claim. My vehicle was hardly even used after it was delivered and we sent the claim the Monday (Jeff Wallace emailed us the claims form) after it was delivered (since it was delivered after 5pm on a Friday) We st..." Read more
7 years ago
nate m.
Trumbull, CT
"**Update on the comment below from Jessica** Hi Jessica, thank you for the response however it is incorrect to claim I drove 1,484 Miles before the claim. My vehicle was hardly even used after it was delivered and we sent the claim the Monday (Jeff Wallace emailed us the claims form) after it was delivered (since it was delivered after 5pm on a Friday) We st..." Read more
7 years ago
Soutik D.
Woodland Hills, CA
"Used Reindeer Auto Relocation twice in 3 years for job related moves. Both the tie the experience has been great. From pickup to drop off, have been constantly communicated by an assigned team member. Fir even slightest delays I was notified precisely and in both the cases the delivery happened before the estimated delivery date."
7 years ago
Soutik D.
Woodland Hills, CA
"Used Reindeer Auto Relocation twice in 3 years for job related moves. Both the tie the experience has been great. From pickup to drop off, have been constantly communicated by an assigned team member. Fir even slightest delays I was notified precisely and in both the cases the delivery happened before the estimated delivery date."
7 years ago
Kate L.
Denton, TX
"DO NOT USE THEM!!!! They damaged my car in transportation, I sent pictures and alerted them IMMEDIATELY and when it came time to pay for it they REFUSED to pay for all of the damages, and not only that but they didn't even tell me until after they'd contacted the vendor that *I* had to go get a quote from. It was disrespectful and awful customer service, DO..." Read more
7 years ago
Kate L.
Denton, TX
"DO NOT USE THEM!!!! They damaged my car in transportation, I sent pictures and alerted them IMMEDIATELY and when it came time to pay for it they REFUSED to pay for all of the damages, and not only that but they didn't even tell me until after they'd contacted the vendor that *I* had to go get a quote from. It was disrespectful and awful customer service, DO..." Read more
7 years ago
Ryan M.
San Francisco, CA
"Never had a car shipped before and was worried about my car being damaged. Everything went smoothly and my car was shipped cross country within a couple of days. It was a little dirty from being on the truck, but one trip through the car wash took care of that."
7 years ago
Caleb S.
Nashville, TN
"Clutch is almost gone now. Would love to give more stars, but they've cost me a lot of money. They actually just hire a driver to pick up the car and move it. They weren't involved in the actual moving of the car. So why 2 stars? Pick up went smooth. Drop off was a bit weird because I had to pick it up at a guys house. My clutch was ruined. I drive a spor..." Read more
7 years ago
Henry P.
Tampa Bay, FL
"Reindeer Auto Relocation made my re-location easier. They pickup the car on time, transfer 3,000 miles & send the car to me in a professional manner.
THANKS Reindeer Auto Relocation!"
7 years ago
Roy A.
Phoenix, AZ
"Beware and avoid using Reindeer Auto Relocation, they will damage the car and will show give excuses and clauses to deny the claim. Very unprofessional !!"
7 years ago
Warren I.
Morristown, NJ
"All I have to say about Reindeer is read the reviews! There are so many horror stories. I didn't have a choice since I was in a corporate contract. Reindeer arranges shipping of your vehicle with the most cut rate company they can find. My car was damaged during shipment. Reindeer told me to get an estimate. I got an estimate. They said it was too hig..." Read more
7 years ago
Wendy M.
Hopewell, NJ
"Excellent experience with Reindeer. We had to use them once for a corporate relo and had great door to door service. When it was time to send the second car from Hawaii to New Jersey, of course I called them."
7 years ago
"Professional and courteous. Picked up and also delivered vehicle within the promised time frame. Very communicative throughout the entire processes. Would use again."
6 years ago