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206 reviews
3.7/5 average rating
Natalie F.
UT, UT
Marco C.
Pleasant Hill, CA
"Excellent service and reliable schedule. Stunning 5 days for delivering coast to coast. My car is delivered with no damage and very fast drop and pickup. Absolutely recommended"
2 years ago
Kunle O.
Newark, CA
"Our vehicle got shipped from Michigan to the Bay Area, California. Shawn Smith coordinated the process smoothly and provided us with regular updates. Vehicle delivered in very good condition."
2 years ago
Anonymous S.
Spring, TX
"Reindeer Auto Relocation moved my Honda Pilot from Texas to Kentucky. What an AMAZING company! The entire process could not have gone better! The delivery was perfect and on time! Shawn Smith was my relocation coordinator and to say she was phenomenal would be an understatement! She treated my relocation like it was her own! She called me daily to give me ac..." Read more
2 years ago
Michelle D.
Westminster, CO
"I had my car shipped from Washington to Colorado. It went great! Our wonderful representative, Shawn Smith, coordinated everything seamlessly and stayed in regular contact with us during the entire process. We never wondered what was going as Shawn was always a step ahead. Thank you Shawn and Reindeer Auto for making a long distance move easier."
2 years ago
Victor J.
San Francisco, CA
"I had them ship a motorcycle due to a job relocation. Shawn was in contact the whole time, and it was much faster than expected. The bike was damage free, as well. Can't ask for better than that."
2 years ago
Taewoong K.
WA, WA
"Excellent customer service. I moved my car from San Diego, CA to Boston, MA and it took a total of 10 days, and was delivered in the expected 7-15 day range. My coordinator was Amy Johnson. A HUGE SHOUT-OUT to Amy! She was super professional and she personally called and emailed me every other day to let me know the status. Thank you Amy and Reindeer!"
2 years ago
Allen T.
Berkeley Hills, Berkeley, CA
"Shipped my car from California to North Carolina and my experience with Reindeer was excellent. Shawn Smith helped me ship my car across the country in 7 days and provided excellent service. Would recommend them for sure"
2 years ago
Nicole F.
Seattle, WA
"We moved from Seattle to New York in the Fall, and used Reindeer Auto to transport our two vehicles cross country. The service level we received from Reindeer was superb. I have never used a vehicle transport company before, so I was nervous and had a lot of questions. Their communication was absolutely spectacular, they kept me informed every step of the..." Read more
3 years ago
Jon H.
Downtown, Dallas, TX
"I had a great experience with my recent relocation and move of my vehicle across the country. The communication throughout the process was fantastic, and the friendly nature of the team and Reindeer made it a very pleasant experience. They arrived early in the pick up window, so we did not have to wait all day. They were on time for the delivery of the ve..." Read more
3 years ago
Kim T.
Rehoboth Beach, DE
"I was extremely impressed with Reindeer Auto when I had them move my car from the mid-Atlantic to FL during peak season. I had a very bad experience with another company and was very skeptical of the industry as a whole. Well, Reindeer proved me wrong. From the initial price quote to the delivery of the car I was VERY impressed w the customer service espec..." Read more
3 years ago
Wendy P.
Zionsville, IN
"Start to finish they made the whole process painless. Friendly service from each person we were in contact with!"
3 years ago
Krissy G.
Philadelphia, PA
"Great experience working with Reindeer Auto - everything happened on-time and they were very flexible when plans changed. Would recommend them to anyone and would definitely use again."
3 years ago
Jay S.
Arlington, VA
"I had a very good experience moving my subcompact SUV. The relocation coordinator at Reindeer Auto was very communicative and walked me through the entire process. He also answered all my questions and addressed all my concerns. On vehicle pickup day, the driver called an hour before picking up my vehicle, just as planned. Similarly, on vehicle delivery day,..." Read more
3 years ago
Tommyy T.
CA, CA
"Agents are so rude and aggressive. Mostly Donny is the worst. I think his executives must take action on him because of his worst manner. I'm done, stressed enough to start my day. I think he is not allowed to say idiot to me, I've never said anything wrong to him."
3 years ago
Brandon M.
Aliso Viejo, CA
"The driver showed up late at pickup and my car was damaged in shipment. At the time my vehicle was delivered, the driver was rude and ignored my questions regarding the damage to my car. The company denied my insurance claim providing generic responses with no details, despite the damage to my car occurring in the time my vehicle was transported (the damag..." Read more
3 years ago
Deanna B.
Los Angeles, CA
"I had a seamless experience with Reindeer moving my car from CA to MA. Robin kept me informed of my pick up and delivery at every step of the way. Both drivers (pickup and delivery) were kind, efficient, and took good care of my car."
3 years ago
Kal M.
East Bay, CA
"I've moved three vehicles over the years and this time I was extremely pleased. Picked up and delivered on the dates as outlined in our contract. Car was delivered in great condition, same as it was picked up. I had a great experience and one which will be everlasting! Not sure if this was the broker, driver, or transport company. Overall great experie..." Read more
3 years ago
Raju M.
East Bay, CA
"I've moved three vehicles over the years and this time I was extremely pleased. Picked up and delivered on the dates as outlined in our contract. Car was delivered in great condition, same as it was picked up. I had a great experience and one which will be everlasting! Not sure if this was the broker, driver, or transport company. Overall great experie..." Read more
3 years ago
Gigi S.
SoMa, San Francisco, CA
"Anne was a great communicator, and made the whole experience easy and stress free. She was friendly and updated me at every step. The car arrived in perfect condition, and was delivered even earlier than I expected. I thought the import into Mexico would take longer than it did - especially during COVID, which is still a big issue here. I can't speak to..." Read more
3 years ago
Alex A.
NY, NY
"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my ca..." Read more
3 years ago
Alex A.
NY, NY
"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my ca..." Read more
3 years ago
Kannen A.
Downtown, Pismo Beach, CA
"Horrible experience in which my car was damaged and the driver who delivered it could not provide current insurance (I have pictures for proof). Do yourself a favor and just make the drive, the headaches are nowhere near worth it. I hope this review saves you from what I'm dealing with."
3 years ago
Isabella B.
Bradenton, FL
"I would recommend reading all reviews before working with them. All is great when your car turns out ok. But if there are any issues they seem to always blame the owner. This is from experience as well as observing reviews. Looks like they pay Yelp for a pro account so they can hide things easier. Work with a driver directly instead. It helps the driver and..." Read more
3 years ago
Dana H.
Chelmsford, MA
"Excellent service! Transported the Jeep Grand Cherokee from Boston to Tucson.... Vehicle was picked up as scheduled and delivered earlier than expected. Fantastic communication by Caleb and the driver, Pawl. Will be using them again for 2nd vehicle in June."
3 years ago
"Terrible experience. Car came damaged and customer service rep ghosted me. Do not recommend whatsoever."
2 years ago