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206 reviews
3.7/5 average rating
Kishore M.
San Jose, CA
Connor G.
Lake Jackson, TX
"Professional, knowledgeable, and attentive employees and contractors made the shipment of our cars an pleasant experience."
5 years ago
Orin W.
Pinole, CA
"Relolcation Coordinator and Drivers were very communicative and let me know the status of the move throughout the delivery window. The drivers were very efficient and careful loading and unloading the cars, even though both my pickup and drop off locations were a little difficult. The delivery driver had an additional challenge with a low clearance near my..." Read more
5 years ago
Stephanie M.
Cincinnati, OH
"Reindeer delivered my car for my big move from Arkansas to Washington, DC and it was a very smooth process. Annie Adams helped me throughout it all and was very quick to respond when I had a question and communicated right away with every detail via email and follow-up phone calls. She was also super friendly which made working with her even more pleasant. I..." Read more
5 years ago
Frederica S.
San Francisco, CA
"The company denies fixing my car! The company I work for hired Reindeer to transport my car. I drive a hatchback car yet they put my car on the bottom level of a 2 level transport truck. A bar was sitting and touching the roof of my car when I got it meaning: when the truck bounces, that bar pushes against the roof of my car with the weight of all th..." Read more
5 years ago
Kevin V.
Santa Clara, CA
"The people at Reindeer were prompt with their responses and always kept me informed of what to expect. Our vehicles were even delivered sooner than anticipated. My only complaint would be the large 8am-5pm pick up window."
5 years ago
Jerome A.
New York, NY
"Our car was damaged during transport and Reindeer refused to pay for the damage.The car tire cover was missing at the reception of the vehicle a Toyotta Rav4. The estimation submitted to Reindeer was $750 to fix the car, which Reindeer refused to pay us.They stated that the cover probably went off during the transport because of wind and it w..." Read more
5 years ago
Anthony J.
Los Angeles, CA
"The service was prompt, friendly and professional! My car was transported from L.A. to Dallas. No issues. I would definitely recommend and use the service again!"
5 years ago
Lauren A.
Baton Rouge, LA
"Reindeer recently shipped one of our cars and is scheduled to ship a second later this week. The entire process - from the initial call to the status updates was extremely organized and the customer service was above and beyond. There were a few small hiccups, but they were addressed promptly and with incredible customer service attention! I would definitely..." Read more
5 years ago
Eshan V.
Alpharetta, GA
"I had a pleasant experience with Reindeer auto relocations. The delivery driver was punctional, professional and helpful."
5 years ago
Tessa D.
Frisco, TX
"We just had our soft top convertible transported from Dallas to New York by Reindeer. They were amazing through the whole process. Sarah Cragun was our move specialist and she was extremely helpful from beginning to end (which was about four months as we kept pushing back our pick up date). I would highly recommend Reindeer to anyone who needs auto transpor..." Read more
5 years ago
Saeed S.
Provo, UT
"I am writing regarding my recent relocation from Utah to Pennsylvania. NEVER EVER work with Reindeer Auto Relocation company. My new car was delivered after two weeks in the middle of a highway at night. A day after I noticed a big dent on the roof and I immediately contacted the company and explained the situation. They asked me to fill out the claim form a..." Read more
5 years ago
Helen F.
Sunnyvale, CA
"Never ever going to transport my car with Reindeer. 1) They said they will try to call us an hour prior to pick up, which make sense because we can't be home the whole day just waiting for the car to be picked up. BUT that didn't happen and I handed in my car in a hurry.2) The driver told me that my car will be delivered the next day and aske..." Read more
5 years ago
Brad Z.
Pleasanton, CA
"I shipped my car with Reindeer from New Jersey to California in the middle of the summer. We booked through the moving company that moved our furniture, but all of the arrangements with Reindeer went smoothly......but then came the pickup. They were supposed to come pick up my car by 5pm. By 4pm I hadn't heard anything at all and every time I call..." Read more
5 years ago
Bob A.
River Oaks, Norfolk, VA
"I was forced to use This Company by my Wife's employer even though I knew of Very low customer service...It was a Crap Show..The Man that picked up my Classic 67 C-10 Could not shift it and loaded it with Tire on rail..I was told of dates of delivery 22nd-27th of October in Virginia. I made arrangements for indoor storage and contacted a family member to che..." Read more
6 years ago
Kendra L.
Houston, TX
"Reindeer relocated my vehicle from the suburbs of Chicago to Houston. I received regular updates and the arrival ended up being earlier than originally thought, which made me very happy. The vehicle was delivered in the same condition as it was picked up. No damage and clean!"
6 years ago
Tom B.
Vacaville, CA
"Car was delivered cross country on time and in same condition has when it was picked up.. Angela did a great job on updates"
6 years ago
Rolo R.
San Diego, CA
"Due to a new job, I relocated from Indiana to San Diego. The relocation assistance company had identified Reindeer to transport my 2017 Lexus for over $1500. For the amount they charge, one would think that the car would arrive in the same condition that it left in. The car arrived with a noticeable crack in the windshield. According to a Penske auto body te..." Read more
6 years ago
Jeremy K.
Bend, OR
"Do not move your car with this company. Do not allow the company you work for to move your car with this company.I was relocated cross-country by my new employer. Reindeer "brokered" the move of 2 cars. Knock on wood, one of them seems fine. The other incurred significant front-suspension-related damage. None was apparent before we moved..." Read more
6 years ago
Pavan Kumar D.
Sunnyvale, CA
"I'm giving 1 start because its not allowing me to give 0. This is very frustrating experience with Reindeer auto relocation. I planned to ship my vehicle from Ann Arbor, MI to Sunnyvale, CA. Reindeer auto relocation picked up my car on Monday, 09/24/2018 and they stored it in local towing area. Before vehicle pickup they told me it is estimated to be deliver..." Read more
6 years ago
Stephanie V.
Austin, TX
"Flawless experience from beginning to end. Highly communicative along the way, picked up and delivered as promised. Angela was a pleasure to work with."
6 years ago
Lauren B.
San Antonio, TX
"Reindeer outsourced transport of my vehicle to unknown fourth and fifth parties. Over $4000 damage to my sports car and Reindeer is refusing to accept responsibility. They were hired by a corporate relocation company, not by me. DO NOT transport your vehicle with this company, completely unethical business."
6 years ago
Jeff K.
San Antonio, TX
"Very satisfied with the service. It was top notch - if you are looking for a service for your vehicle relocation I will recommend Reindeer. I got my car in 3 days moving cross country. Amazing"
6 years ago
Winston B.
Midlothian, VA
"The absolute worst. I would give 0 stars if it were an option. I have been part of seven corporate moves before and this is the absolute first time that I have had a damaged vehicle. Unfortunately, Weichert Relocation has chosen them as a partner but I will be giving them and the BBB feedback accordingly. Avoid this outfit! They cover themselves with a..." Read more
6 years ago
Rakesh M.
Irvine, CA
"I moved my car coast to coast (VA to CA). It was flawless. My vehicle reached me on 7th day. It was fast and very convenient. Thank you Jeremy M for helping me."
6 years ago
"Reindeer helped to move my car within a state.
Good, professional people over the phone, email and in-person.
They kept me informed at each step.
And the delivery was super-convenient... very close (walkable distance) to the address I was staying at, and at convenient time. The driver (of car-transporter) called me a couple hours before delivery."
5 years ago