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206 reviews
3.7/5 average rating
Jason S.
Virginia Beach, VA
Scott M.
McComb, OH
"Overall this went better than expected. Since where the car was to be picked up and delivered Reindeer also contracted a towing service to puck up and deliver my car; both drivers from the towing services were professional and very pleasant, one called when he got stuck in a traffic jam to tell me he would be late. Also because of the towing services they a..." Read more
7 years ago
Cameron R.
Portland, OR
"I'm doing this review to help raise the low rating! Full disclosure, I did not select Reindeer; it was chosen for me by the relocation company my job used. I was weary and slightly worried because of the low ratings, but it was my only option if I didn't want to shell out the entire purchase myself through another company!From start to finish, the pr..." Read more
7 years ago
T W.
Dripping Springs, TX
"We went to *extreme* lengths to make sure one of our cars (custom built sports car) wasn't damaged in the move, including taking photographs of and measuring approach angles, asking for a skilled driver, asking that it not be unloaded once it was picked up, until at our new home, etc... Come to find out, it was unloaded and reloaded, not once, but TWICE, dur..." Read more
7 years ago
Wale I.
Smyrna, GA
"We contacted Reindeer to move my wife's car and the experience was excellent. Timely arrival, good communication all through and the vehicle was transported fast. My firs relocation so didn't know what to expect but they got the car across country way ahead of schedule so was very pleased!!"
7 years ago
Natalie S.
Washougal, WA
"I loved my experience with Reindeer Auto Relocation. My car was picked up at the earlier side of my window, was transported much quicker than I expected, was completely protected with side panels from rocks or highway debris, and was handled by an excellent driver. My only disappointment was that I didn't have cash on me to tip the driver on my delivery. Pet..." Read more
7 years ago
Janet S.
San Antonio, TX
"Used Reinder as part of a company move. Reindeer handled my cross country car relocation from Texas to Florida. Overall I had a very good experience from the time my relocation coordinator Mikie contacted me to the time my vehicle was picked up and delivered to it's final destination. The process was thoroughly explained and I received multiple touch points..." Read more
7 years ago
Christin S.
Jefferson, WI
"My husbands company set up and paid for the shipment of his truck. It was picked up in San Diego, California by the time that was given to us. We were keep informed of the status by Matt Milam who sent frequent emails. The driver, Roman did a great job keeping in touch about the delivery time and day. He delivered right at the time he told us. It was..." Read more
7 years ago
Liz H.
Natick, MA
"Recently had our Toyota Yaris transported from Indiana to Massachusetts. Everything was well communicated - from email to phone calls. On both ends, driver called before pick up and delivery door to door. Would highly recommend Reindeer Auto Relocation."
7 years ago
Joe G.
Brooklyn, NY
"Reindeer moved my Audi A6 from SF to NYC. They were fast, professional, and always kept me up to date with the status. In fact, they managed to drop off the car two days before the expected arrival. Only down-side was the delivery of the car at 6 AM. Oh well, Starbucks opens early around here..."
7 years ago
Superhero Z.
Houston, TX
"I recently found additional photos taken at the time of delivery that clearly show damages to the roof caused by driver negligence. Date and time stamped. The driver admits he hit trees in the parking lot yet I will not be paid for the damages by Reindeer. Regardless- this is just bad business and horrible customer service."
7 years ago
Joe S.
Irvine, CA
"Beware! Do not use this company if you value your vehicle. Similar to Emily S. below, I used this company as part of my relocation package to move my car from the OC to Seattle. The customer service was horrible. The delivery communications were inaccurate, the delivery was outside of the designated time window causing me to miss work, and the vehicle wa..." Read more
7 years ago
Kendra F.
Oakland, CA
"The only reason to use this company is that is your last resort and you're utterly desperate. With the exception of one manager, the customer service from dispatch/communication staff was abysmal. They changed the dates of delivery multiple times, with our car actually taking 14-days to arrive. Our car was sitting in various lots for days on end. They cont..." Read more
7 years ago
Nanjappa B.
Rancho Cordova, CA
"When I dropped my car off at Whiteys in Hartford, there was no one to perform the mandatory vehicle inspection and with a flight to catch that evening, I did not have the luxury of waiting around. When my car was delivered to me 12 days later, it was extremely dirty and covered a few blemishes. Multiple calls and emails to Reindeer Auto from the very day of..." Read more
7 years ago
Rosario G.
Princeville, HI
"We recently had our Mazda MX-5 (Miata) moved from Pasadena, CA to Princeville, HI. The move was painless (for us) and efficient. They kept in touch with us throughout the entire process -- from the time our moving company's agent contacted them to immediately after the car was delivered to our new home in Princeville. The company's agent told us exactly when..." Read more
7 years ago
David B.
Kapolei, HI
"We shipped two cars from Hawaii to Colorado. Reindeer Auto arranged everything and we had no issues. They kept us informed of pick up and drop off times. We also periodic updates along the way. I would use them again and recommend them for any relocation."
7 years ago
Stephanie T.
Seattle, WA
"My move with Reindeer was amazing and painless. A couple days before my scheduled move, I received a box in the mail including covers for seat, tire, floor, and even license plate (including screwdriver). Pick-up and delivery times were very accurate, and it only took 4-5 days to get my car from SF to Seattle. They informed me every step of the way w..." Read more
7 years ago
Smon5 M.
Phoenix, AZ
"We recently moved from Phoenix to Milwaukee right in the middle of winters and used the services of Reindeer Auto for transport of my vehicle. I was very pleased with the service I received from these guys. The car was picked up from my home by a separate contractor - who - unfortunately but understandably - could not answer any of my questions regarding how..." Read more
7 years ago
Reneesh B.
Bellevue, WA
"I had Reindeer Auto Relocation as part of my company relocation package. 1. My car was delivered 2 weeks after pick-up, which was way over the initial estimate of one to few days.2. When it was delivered, it was covered all over in mud. It was impossible to recognize my car, let alone do any inspection at the time.3. Upon wa..." Read more
7 years ago
Srikanth P.
Marietta, GA
"I had a very bad experience with Reindeer. There has been a large dent on the roof of my Nissan Altima straight from left side to right side. My bad luck I have not noticed such a big dent until its been 2 weeks from pickup. I picked the car after 6pm (very dark) and have been using the rental car provided by my company.But by seeing the dents any one ca..." Read more
7 years ago
Zach K.
San Jose, CA
"Very unprofessional. Reindeer did not communicate the delivery date and time for my vehicle as promised. It was delivered without my presence and signed for by someone who was not me. I was the called a day later to check in on how the delivery went. They were surprised that the car was not in my possession. Lucky my car was not damaged."
7 years ago
Emily S.
Irvine, CA
"Reindeer Auto Relocation was the vendor part of my relocation package. Horrible customer service and resulted in damage to my car. We relocated across country and found damage on the car which would be $1000 in repair costs (based on 3rd party body shop estimates). The damage caused included actual holes, not paint chips. Reindeer denied the claim be..." Read more
7 years ago
Terry P.
Vancouver, WA
"We used Reindeer Auto Relocation to move two vehicles from California to Washington State. The entire process was smooth from beginning to end. No complaints here!"
7 years ago
Simone T.
Jersey City, NJ
"SUV was picked up on Wednesday in Dallas, as planned, and dropped off on the following Wednesday, in northern NJ, as planned. I had contact with the specialist, person who picked up the vehicle as well as the driver. All great and took care of my baby."
7 years ago
Phil O.
South Lake Tahoe, CA
"The Reindeer gang gave us terrific service shipping 2 of my vehicles to my new location. Professional, informative, and efficient.
The drivers kept us informed, and took good care of the vehicles.
What more can you ask for?"
7 years ago
"The trust you put into a company when using their services is essential when turning over personal property, and with Reindeer, our trust was compromised. We relocated, from the east coast, and were without our vehicles during our relocation process. We were given a rental car, which we utilized for several days after our vehicles arrived since our out of st..." Read more
7 years ago