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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

  Showing 5 star reviews only  

Stephen Vickers

Stephen Vickers star-alt star-alt star-alt star-alt star-alt

"Our deep freezer broke. They were out the next day, told us to get some dry ice to keep it cold in the meantime (which we knew, but good to get confirmation), and found the problem (a broken sensor). They were prompt on informing me when they had the part and were back on the day they said. We lost some food, but salvaged 90%. Cost of the repair was about 1/..." Read more

5 years ago

Google review

Patricia Maher

Patricia Maher star-alt star-alt star-alt star-alt star-alt Verified customer

"If you are needing an appliance repair company, I highly recommend The Appliance Care Company, Belton, Missouri. David came to our home twice to find and fix a problem with our 3 year-old Bosch dishwasher. He worked very hard until he finally found the cause of the malfunction and now my dishwasher is back to working normally. I would request him again for..." Read more

5 years ago

Fenton Ferguson

Fenton Ferguson star-alt star-alt star-alt star-alt star-alt

"I listen to Toby Tobin every Saturday morning and the folks from Appliance Care Co are always on there. I really enjoy their take on appliances, so when I was having problems with my fridge I gave them a call. So friendly and professional I can't say enough good about them."

5 years ago

Google review

Linda and Garry Crabtree

Linda and Garry Crabtree star-alt star-alt star-alt star-alt star-alt Verified customer

The Appliance Care Company, LLC

"The Appliance Care Company did a wonderful job in removing and replacing a burned-out element in our oven and also repairing the water actuator and replacing the filter in our refrigerator. The tech was great and did a super job. The Appliance Care Companydoes excellent work!"

5 years ago

CxShortbam

CxShortbam star-alt star-alt star-alt star-alt star-alt

"very dependable and experience . very reasonable prices and fixed the problem quickly and was very satisfied and would recommend them to anyone. Teresa"

5 years ago

Google review

Shortbam

Shortbam star-alt star-alt star-alt star-alt star-alt

"very dependable and experience . very reasonable prices and fixed the problem quickly and was very satisfied and would recommend them to anyone. Teresa"

5 years ago

Google review

Marcus Wedlow

Marcus Wedlow star-alt star-alt star-alt star-alt star-alt Verified customer

Appliance Care Company

"Great service, Tom went above and beyond job expectation from start to finish of my washer and dryer repairs."

5 years ago

Connie Main

Connie Main star-alt star-alt star-alt star-alt star-alt

"They answered all my questions and even taught me some new things about my dishwasher."

5 years ago

Google review

Kenneth Blazer

Kenneth Blazer star-alt star-alt star-alt star-alt star-alt

"The technician, Steve, was very courteous, friendly and knowledgeable. He looked t my Kenmore Washer, 70 series, that I purchased in 1985 and found a bad coupling and a bad valve. Ordered the parts o Apr 17 and was back in my home doing the repairs o Apr 21. He exchanged the parts , put the machine back in place and made sure that the washer was working p..." Read more

5 years ago

Google review

mark upshaw

mark upshaw star-alt star-alt star-alt star-alt star-alt

"Hands down. Best appliance repair service in KC. Tom is fantastic. He knows how to fix it all. He fixed our fridge and washer. Highly recommend this company. Tom is the best!"

5 years ago

Google review

Julie O'Berg

Julie O'Berg star-alt star-alt star-alt star-alt star-alt

"Tom was very polite and explained the problem. No actual repair was needed. It was nice to know a company didn't just try and sell a "repair" when it was not required."

5 years ago

Google review

Jim Thompson

Jim Thompson star-alt star-alt star-alt star-alt star-alt

"Technician Tom was awesome! Very conscientious. Explained everything extremely well. He cleaned up after himself so everything was nice."

5 years ago

Google review

Jim Pierson

Jim Pierson star-alt star-alt star-alt star-alt star-alt Verified customer

"Tom was on time, very professional and extremely polite. I would highly recommend The Appliance Care Company for all of your appliance needs."

5 years ago

C Boughton

C Boughton star-alt star-alt star-alt star-alt star-alt

"Worked on my LG washer. Did a great job, ...but a little pricey. I would highly recommend them. They also helped me with my LG fridge. Very grateful for their knowledge as they were able to fix the plumbing problem that was causing the water dispenser to run too slowly. I had a corroded water valve."

5 years ago

Google review

Alison Samrany

Alison Samrany star-alt star-alt star-alt star-alt star-alt Verified customer

"Appliance Care Company sent David out to repair my dryer. He was very speedy, extremely courteous and did a great job. Would definitely recommend this company to anyone needing repairs!"

5 years ago

Sherwood Smith

Sherwood Smith star-alt star-alt star-alt star-alt star-alt

"I used Appliance Care to fix my Samsung gas stove. They did a good job."

5 years ago

Google review

Sheri Heath

Sheri Heath star-alt star-alt star-alt star-alt star-alt

"Tech David came to repair our clothes dryer as part of the Sears service plan program, and he was so nice! It was a strange problem to say the least, complicated by the Sears service plan business because their records were wrong. He explained what was going on process-wise to me so I was able to call and get it fixed in the system while he was still here,..." Read more

5 years ago

Google review

Clarissa Hill

Clarissa Hill star-alt star-alt star-alt star-alt star-alt Verified customer

Appliance Care

"Dave was the service tech. Very pleasant, he was on time, and fix the problem."

5 years ago

Hedy Borrowman

Hedy Borrowman star-alt star-alt star-alt star-alt star-alt

"Polite and professional service from making the appointment to the technician. The lady in the office explained costs that would be involved and made the appointment. The technician was prompt, and very knowledgeable. Found and fixed the problem with my washer. Was very thankful for his honesty. He advised me not to let anyone say my washer wasn't wort..." Read more

5 years ago

Google review

Hedy Borrowman

Hedy Borrowman star-alt star-alt star-alt star-alt star-alt

"Polite and professional service from making the appointment to the technician. The lady in the office explained costs that would be involved and made the appointment. The technician was prompt, and very knowledgeable. Found and fixed the problem with my washer. Was very thankful for his honesty. He advised me not to let anyone say my washer wasn't worth..." Read more

5 years ago

Google review

Jon

Jon star-alt star-alt star-alt star-alt star-alt Verified customer

Appliance Care

"Our dryer suddenly quit and within 48 hours Appliance Care was out to our home And fixed the problem. So easy, quick, efficient, and most importantly Tom the repairman was professional and explained things very well. I can't recommend Tom and the appliance care team enough!"

5 years ago

John Shartzer

John Shartzer star-alt star-alt star-alt star-alt star-alt

"Tom diagnosed the problem with my dishwasher and informed me how to avoid repeating the same issue. He order the part and contacted me when it came in and I was operational again. I have to say that the customer service aspect was outstanding. I highly recommend this company for your appliance repair needs."

5 years ago

Google review

Angelika Skulavik

Angelika Skulavik star-alt star-alt star-alt star-alt star-alt

"Scheduling service was easy online and then got a follow up call from Victoria to verify information and appointment. David came out and spent time trying to fix my microwave and giving me reasonable options. I would definitely use this company again!"

5 years ago

Google review

Kerry Kohrs

Kerry Kohrs star-alt star-alt star-alt star-alt star-alt

"They returned a call promptly, worked with my schedule. Arrived promptly. Did the work for reasonable rate ( dryer problem) I would recommend them again!"

5 years ago

Google review

Debbie Gillispie

Debbie Gillispie star-alt star-alt star-alt star-alt star-alt

"This company is great. Reliable, friendly and great follow through. Joey is excellent and we were happy with all aspects of their work."

5 years ago

Google review