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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

  Showing 5 star reviews only  

Steven Harris

Steven Harris star-alt star-alt star-alt star-alt star-alt

"Dryer stopped drying. Tech replaced bad part. Different day tech cleaned dryer vent. Dryer works great."

a year ago

Google review

Tim Meeker

Tim Meeker star-alt star-alt star-alt star-alt star-alt

"I called on a Saturday and they came out on Monday as promised. The technician was knowledgeable and friendly. Although I didn't get the answer I was hoping for (my refrigerator repair cost would exceed its value), I appreciated his honesty, fair price, and ability to answer all of my questions!"

a year ago

Google review

Justin Cowan

Justin Cowan star-alt star-alt star-alt star-alt star-alt

"The whole experience was great. Highly recommend. Will use again in the future"

a year ago

Google review

Shawn Frazer

Shawn Frazer star-alt star-alt star-alt star-alt star-alt

"After pulling my refrigerator out of storage, I discovered a broken dispenser line. After attempting the repair myself I knew I needed to find a professional. The Appliance Care Company was prompt at setting up an appointment to come to my home and take care of my refrigerator. Very professional Tech did a wonderful job. I will definitely be calling the appl..." Read more

a year ago

Google review

Susan Krouse

Susan Krouse star-alt star-alt star-alt star-alt star-alt

"They came to work on our fridge...great work and great value. They have worked on every appliance we have over the years. Top notch and reasonable. They have the expertise to even extend the life of older appliances which is fantastic."

a year ago

Google review

Keith Miller

Keith Miller star-alt star-alt star-alt star-alt star-alt

"Everything about their visit and completed work was excellent! Tom was so helpful, friendly, knowledgeable, and efficient. Cost wasn't over what I would expect. Great work! And didn't have to wait a long time before they could schedule us."

a year ago

Google review

Mark Kearney

Mark Kearney star-alt star-alt star-alt star-alt star-alt

"The technicians at Appliance Care Company are over the top! They were able to quickly diagnose the problem with my washing machine, order the part, and expertly install it after the part came in. Thanks to everyone at Appliance Care in Belton Mo!"

a year ago

Google review

Paula Jonson

Paula Jonson star-alt star-alt star-alt star-alt star-alt

"On time, repairman very respectful would definitely have this company back"

a year ago

Google review

Rebecca James

Rebecca James star-alt star-alt star-alt star-alt star-alt

"Austin is our guy! We have had the Appliance Care Company do several warranty repairs on our washer over the years and have been fortunate enough to have Austin come out each time. He is courteous and professional. The staff communicates well about appointment windows & arrival times, and we highly recommend the service. Rebecca & Richard"

a year ago

Google review

Alex Fleischman

Alex Fleischman star-alt star-alt star-alt star-alt star-alt

"We had issues with the dryer making a very strange noise. The problem was, the noise was intermittent and we couldn’t find out what was going on with it. I called the appliance care company and they sent out Tyler. Tyler has been here before to work on my fridge, and he is amazing at diagnosing and finding the root of appliance problems. Within about 10 minu..." Read more

a year ago

Google review

Cheryl Burrows

Cheryl Burrows star-alt star-alt star-alt star-alt star-alt

"Austin was professional and quickly found the problem with my washer."

a year ago

Google review

Tom Nelson

Tom Nelson star-alt star-alt star-alt star-alt star-alt

"Our Lg refrigerator was making too much noise. Tyler came and found the problem right away. He did not charge us for the service call. What outstanding service! Exceptional."

a year ago

Google review

Tina McGuire

Tina McGuire star-alt star-alt star-alt star-alt star-alt

"This company was very professional - from the initial call to make an appointment to the service person (Austin) that made the call. They were timely and thorough. In today's world, I really appreciate the personal, honest and timely service."

a year ago

Google review

Krystal Crutcher

Krystal Crutcher star-alt star-alt star-alt star-alt star-alt

"Austin was amazing! Great service fast repairs!!"

a year ago

Google review

Brandi Porter

Brandi Porter star-alt star-alt star-alt star-alt star-alt

"I can't express how pleased I was with the service provided. They sent out Austin who was not only polite, but went out of his own way to fix our fridge."

a year ago

Google review

Debbie Barnes

Debbie Barnes star-alt star-alt star-alt star-alt star-alt

"Thomas was very professional and thorough in diagnosing the problem with our dishwasher. He order the correct part and had the problem fixed quickly and efficiently. I would use The Appliance Care Company in the future for all my care needs."

a year ago

Google review

Monica Mills

Monica Mills star-alt star-alt star-alt star-alt star-alt

"Was pleased that they came within 24 hours of my needing service on my stove. I provided the parts and Tyler did the labor and repaired my 34-year-old stove, now working great!"

a year ago

Google review

Sue Reuschlein

Sue Reuschlein star-alt star-alt star-alt star-alt star-alt

"Tom was very thorough and knowledgeable. He repaired my Jenn Air refrigerator that was leaking water from the freezer. I would use this company again."

2 years ago

Google review

Sue Reuschlein

Sue Reuschlein star-alt star-alt star-alt star-alt star-alt Verified customer

"My Jenn Air refrigerator was leaking water from the freezer. Tom repaired the clogged drain, cleaned the coils and adjusted the door. He was very knowledgeable and thorough. I would highly recommend the Appliance Care Company."

2 years ago

Gregory Nicklin

Gregory Nicklin star-alt star-alt star-alt star-alt star-alt

"I needed to have my dryer vent cleaned. The Appliance Care Company was recommended to me by a G.E. technician as being a reliable company. Every step of the way, from my phone call to set up the appointment to the actual service call (which was scheduled for the very next day after I called), The Appliance Care Company was very professional and courteous. To..." Read more

2 years ago

Google review

Yayay Metran

Yayay Metran star-alt star-alt star-alt star-alt star-alt Verified customer

"I can’t asked for more than perfection! The technician is super fast on fixing my appliances and very nice and learned some knowledge about the repair. Will use again next time for future needs."

2 years ago

Mo Seskis

Mo Seskis star-alt star-alt star-alt star-alt star-alt

"As an avid radio listener of Toby Tobians I knew whom to call to clean my dryer vent, The Appliance Care Company. I appreciated their prompt service call, and Tech Tom. He truly knows his trade, and I highly recommend The Appliance Care Company. Ask for Tech Tom."

2 years ago

Google review

Frederick McMullen

Frederick McMullen star-alt star-alt star-alt star-alt star-alt

"Tom was fantastic. He was so honest that he told me I didn't even need the dryer vent cleaning I initially requested. He then cleaned my refrigerator condenser coils efficiently and neatly. He is a tremendous asset and ambassador for your company."

2 years ago

Google review

Julie Lushbough

Julie Lushbough star-alt star-alt star-alt star-alt star-alt Verified customer

Mattie Jules

"This is a great company for repairs and products. Just had our fridge checked this week. Technician was very nice, thorough and explained everything well. Highly recommend."

2 years ago

Karen Lewis

Karen Lewis star-alt star-alt star-alt star-alt star-alt

"Tom did a great job explaining what our problem was and how it could be fixed. He was polite, courteous and didn't leave a mess!"

2 years ago

Google review