The Appliance Care Company logo

The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

  Showing 5 star reviews only  

ray distler

ray distler star-alt star-alt star-alt star-alt star-alt

"Tom, Tyler and Steve fixed after another arrived, looked, invoiced and left in less than 10-minutes.."

6 years ago

Google review

Sherie Howell

Sherie Howell star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable technicians who are experienced and know how to determine the issue or problem quickly and accurately. Very pleased with their service. This is the second time we have used their services - dishwasher and dryer."

6 years ago

Google review

Clarence Manning

Clarence Manning star-alt star-alt star-alt star-alt star-alt

"This is our first time to need appliance repair service done and the appliance care company was a most pleasant service experience. Tyler was courteous and very professional. He diagnosed the problem with the dryer in short order and had the repair part on the truck. Can’t say enough about how impressed we are about the Appliance Care Company!! Would be happ..." Read more

6 years ago

Google review

John & Regina Cisternino

John & Regina Cisternino star-alt star-alt star-alt star-alt star-alt

"Called Appliance Care for service on a dead freezer. Tom came by a gave us a thorough breakdown on what caused the problem and alternative options for us. Although the ysytem could not be economically repaired, we were more that satisfied with the inspection, the explanation and the service. Tom was both knowledgable and thorough, and took the time to ensure..." Read more

6 years ago

Google review

Rachel Obrien

Rachel Obrien star-alt star-alt star-alt star-alt star-alt

"Great Service! Showed up on time, technician was knowledgeable and friendly. Very pleased with their prices and service. I will be using them from now on."

6 years ago

Google review

Tina Webb

Tina Webb star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company did a great job on getting our refrigerator working again, especially since it was an antique. We were happy with their service. Thank You"

6 years ago

Google review

C Stillwell

C Stillwell star-alt star-alt star-alt star-alt star-alt

"I have an extended warranty through Home Depot, and the Appliance Care Company services that warranty in my area. They have been amazing to work with! I've spoken to three different office personnel, and they have all been kind, genuine, and even fun! They have always been able to work me in within two to three days. I've had several parts orders, and they a..." Read more

6 years ago

Google review

Karen Kindle

Karen Kindle star-alt star-alt star-alt star-alt star-alt

"Appliance Care showed up and actually took their time to make sure what would take to fix my refrigerator and told us each step they were doing. Unlike the previous company that had no interaction with us other than installing the part and never even checked back to see if issues were fixed. I highly recommend APPLIANCE CARE TO EVERYONE. The tech who took..." Read more

6 years ago

Google review

Karen Nelson

Karen Nelson star-alt star-alt star-alt star-alt star-alt

"Thomas was excellent He was friendly, knowledgeable and thorough and made me feel comfortable with his service and with being in my home He explained the situation so that I could understand what he thought was going on with my washer It is currently working well He left everything clean and back in place I will absolutely contact this company again The s..." Read more

6 years ago

Google review

Karen Nelson

Karen Nelson star-alt star-alt star-alt star-alt star-alt

"Thomas was excellent He was friendly, knowledgeable and thorough and made me feel comfortable with his service and with being in my home He explained the situation so that I could understand what he thought was going on with my washer It is currently working well He left everything clean and back in place I will absolutely contact this company again The ser..." Read more

6 years ago

Google review

ginger wylie

ginger wylie star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Knowledgeable and friendly repair technician. Fast repair. I signed up for the warranty program I was so impressed!"

6 years ago

Google review

Dennis Stohlmann

Dennis Stohlmann star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company was very professional. Scheduling was convenient and quick. Provided advance call prior to arriving. Diagnosed issue, but did not have parts on truck; ordered part and within 2 days called back to set final appointment. Experienced tech was knowledgeable and efficient. Recommend and will use again!"

6 years ago

Google review

Anita Carswell

Anita Carswell star-alt star-alt star-alt star-alt star-alt

"The expert tech Tom showed up exactly when he said he would - thoroughly explained everything and made recommendations in a professional and friendly manner. Leaking d/w no longer leaking! Very pleased with service."

6 years ago

Google review

melissa seybert

melissa seybert star-alt star-alt star-alt star-alt star-alt

"nice service, short turn around time, problem solved"

6 years ago

Google review

Barb Hibit

Barb Hibit star-alt star-alt star-alt star-alt star-alt

"Very nice repair man!! Explained what was wrong with my oven and made sure it worked after he put the new part in."

6 years ago

Google review

Julie Lushbough

Julie Lushbough star-alt star-alt star-alt star-alt star-alt

"They provided an honest assessment of the problem and several options for repair. A company I trust."

6 years ago

Google review

Continental Capital Corp

Continental Capital Corp star-alt star-alt star-alt star-alt star-alt

"Wow! A repair company that told the truth and didn't try to rake us over the coals. Technician was upfront and said that he could fix the washing machine but with the costs of the parts and the labor to install, it would be cheaper to just go buy a new washer. Guess someone is getting a new washing machine for Christmas! We'll definitely be using this compan..." Read more

6 years ago

Google review

Drew Ritter

Drew Ritter star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company did a great job with our service repair! We will use them again and recommend them!!"

6 years ago

Google review

Gennifer Armstrong

Gennifer Armstrong star-alt star-alt star-alt star-alt star-alt

"Service was quick and very professional!"

6 years ago

Google review

Alexander Payne

Alexander Payne star-alt star-alt star-alt star-alt star-alt

"The quickest and most thorough repair to fix our oven. He was able to troubleshoot to find the issue (an odd repair) but fixed it quickly and tested. I recommend!"

6 years ago

Google review

Kerry Underwood

Kerry Underwood star-alt star-alt star-alt star-alt star-alt

"We appreciated their quick and honest diagnosis of our washing machine. Excellent customer service. Our go to appliance repair company!"

6 years ago

Google review

Debbie

Debbie star-alt star-alt star-alt star-alt star-alt

"We appreciate their quick response when our dryer broke down last week. The technician was knowledgeable, worked quickly and resolved our issue. We will recommend them in the future!"

6 years ago

Google review

Sharon Hock

Sharon Hock star-alt star-alt star-alt star-alt star-alt

"I called one day & was able to get appointment the very next day!! Excellent service ice maker works great!! Thanks."

6 years ago

Google review

Justin S

Justin S star-alt star-alt star-alt star-alt star-alt

"Great response time and able to fix the problem readily the first time. Good communication when waiting for parts with updates."

6 years ago

Google review

Steve Weber

Steve Weber star-alt star-alt star-alt star-alt star-alt

"My wife and I really appreciated the service that we relieved when our washer unexpectedly malfunctioned. The technician was prompt, courteous, and a real professional. We will definitely recommend The Appliance Care Company to any of our friends when they have a similar need."

6 years ago

Google review