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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

  Showing 5 star reviews only  

Jim Fuester

Jim Fuester star-alt star-alt star-alt star-alt star-alt

"Very helpful and knowledgeable"

2 years ago

Google review

Jim Thompson

Jim Thompson star-alt star-alt star-alt star-alt star-alt Verified customer

Home Owner

"Once again service man Tom to the rescue. I was not home when he arrived but i had no concerns that my wife was home by herself. That is important to me. This company is the only appliance repair outfit that I will use!"

2 years ago

Ed VanGulick

Ed VanGulick star-alt star-alt star-alt star-alt star-alt

"Tom did a good job and was very professional. I will definitely use your company again when needed."

2 years ago

Google review

Rico Walker

Rico Walker star-alt star-alt star-alt star-alt star-alt Verified customer

The Appliance Care Company

"Excellent service! It is very refreshing to find a company that has techs who are professionals at what they do. We had a dryer that needed repairs and the tech that came to the house was great at his job! Our dryer is working as it should. Brian was knowledgeable, friendly and efficient with all the tools and parts to get the job done. He went above and bey..." Read more

2 years ago

Susan Flinn

Susan Flinn star-alt star-alt star-alt star-alt star-alt

"Our LG refrigerator quit cooling & freezing so I called The Appliance Care Company. All very professional from making the appointment on the phone, the diagnostic appointment, to the repair appointment. Tom was the repairman and he was very knowledgeable and professional and explained what was wrong, ordered the part and fixed our fridge. It is working great..." Read more

2 years ago

Google review

Katie Levi

Katie Levi star-alt star-alt star-alt star-alt star-alt

"My neighbor recommended The Appliance Care Company after my last very very expensive repair for a quick fix from another repair company. I was scheduled in a reasonable amount of time, loved the option for $25 off service call for an all day window of service arrival, at a rate that was $75 less than my previous service provider. The technician quickly dia..." Read more

2 years ago

Google review

Gary Taylor

Gary Taylor star-alt star-alt star-alt star-alt star-alt

"Their technician was really professional, trustworthy, and knowledgeable. He arrived on time to replace the rubber gasket on our washer, and we are extremely pleased with the results! He will also assist us in repairing our ice machine. I would strongly advise you to choose him for your appliance repair!"

2 years ago

Google review

Jennyfer Mertz

Jennyfer Mertz star-alt star-alt star-alt star-alt star-alt

"I phoned The Appliance Care Company to fix my dryer; the guy arrived to analyze my issue and did an excellent job; he was able to repair it the same day; I highly suggest this company!"

2 years ago

Google review

Naomi Hussain

Naomi Hussain star-alt star-alt star-alt star-alt star-alt

"My partner called a professional to fix a leaking washer for one of my renters. They arrived the next day, and the whole work was done the following day. Excellent job with no problems!"

2 years ago

Google review

Maurice Knox

Maurice Knox star-alt star-alt star-alt star-alt star-alt

"Their technician came out to repair our dryer, and despite the fact that he couldn't locate the component (it's an old machine), he still managed to get it up and running on the second visit. I am very satisfied with the service and the whole process, from booking to completion; excellent job!"

3 years ago

Google review

Lauren Ethan

Lauren Ethan star-alt star-alt star-alt star-alt star-alt

"We had a couple people from The Appliance Care Company come over and look at some of our appliances that are approaching the 10-year mark. Very affordable pricing and really competent staff; I would certainly recommend them and use them again in the event of an emergency."

3 years ago

Google review

George Desjardins

George Desjardins star-alt star-alt star-alt star-alt star-alt

"This is my new go-to place for everything appliance-related. Their tech and the person they brought out were both really helpful over the phone. He was professional and detailed everything he did to ensure we knew what had been done. Overall, I had a positive experience and will contact them again."

3 years ago

Google review

Walter Putney

Walter Putney star-alt star-alt star-alt star-alt star-alt

"Excellent service. My refrigerator stopped operating, so I contacted and made an appointment for the next day. The guy came on time, was quite professional, fully explained everything, and made the whole procedure go smoothly. I'm old enough to have dealt with repair personnel throughout the years, and I've never had a better time having things repaired. Tha..." Read more

3 years ago

Google review

Joann Coronel

Joann Coronel star-alt star-alt star-alt star-alt star-alt

"On the same day, both my refrigerator's water dispenser and my washing machine quit operating. I phoned The Appliance Care Company, and they came out the same day, much to my surprise. Both faults were swiftly identified and rectified by the technician. I am so pleased with their prompt response and excellent service that I will continue to use them for all..." Read more

3 years ago

Google review

Paula & Larry Leighton

Paula & Larry Leighton star-alt star-alt star-alt star-alt star-alt

"Our microwave made a very loud banging noise and was sparking. I called Appliance Care immediately and she was concerned, suggested I turn off the circuit breaker and she'd get someone here that day. I was quite relieved, and Thomas was here by noon, accessed the issue, ordered a part and returned that week to fix it. Very efficient and professional. Ste..." Read more

3 years ago

Google review

Mark Turner

Mark Turner star-alt star-alt star-alt star-alt star-alt

"I enjoyed the prompt and informative assistance. My service man arrived on time, but while there, he was extremely courteous and helpful, and immediately discovered the issue with my dryer. The component was ordered, came at my home on schedule, and was fitted and repaired the next day."

3 years ago

Google review

Rebecca Williams

Rebecca Williams star-alt star-alt star-alt star-alt star-alt

"My wood flooring were being damaged by a leaky refrigerator. Their technician was fantastic. He was really courteous and helpful, and when it was discovered that my refrigerator required additional adjustment to entirely resolve the problem, he returned soon to finish the work. I would absolutely use The Appliance Care Company again if I had another applianc..." Read more

3 years ago

Google review

Beverly Callahan

Beverly Callahan star-alt star-alt star-alt star-alt star-alt

"Working with The Appliance Care Company was a pleasure. We had a problem with two of our burners not functioning, and their repairman completed the maintenance in under 30 minutes, cleaning up the area and testing all of the functions. I like his time management and customer service abilities."

3 years ago

Google review

William D. Collins

William D. Collins star-alt star-alt star-alt star-alt star-alt

"Their technician was outstanding. He not only called ahead of time, but he also arrived on schedule. He was both kind and respectful. On the same day, he was able to fix the Whirlpool Duet Washer. He also provided us some really helpful advice."

3 years ago

Google review

Earl Rochon

Earl Rochon star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company was outstanding. They sent a technician, who came on time and was quite courteous and professional. He quickly identified the issue with our dryer and spent nearly two hours repairing it, scraping out the most filthy accumulation of lint we'd ever seen and inspecting the mother board. Our washer looked like new by the time he left...." Read more

3 years ago

Google review

Clair Rathburn

Clair Rathburn star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company provided excellent service. With our dryer not working, we were relieved to be able to schedule an appointment so fast. The specialist came on schedule and swiftly determined the source of the issue. He had all of the essential components and was able to repair it straight away. The whole crew was friendly, and I felt at ease deali..." Read more

3 years ago

Google review

Frank Powe

Frank Powe star-alt star-alt star-alt star-alt star-alt

"We've been using The Appliance Care Company for many years and have always had a positive experience. Every technician has been exceedingly professional, knowledgable, and efficient. I really enjoy the online booking procedure and the SMS updates on technician arrival time. Definitely suggest - excellent service at an affordable price."

3 years ago

Google review

John L. Friedman

John L. Friedman star-alt star-alt star-alt star-alt star-alt

"The repairman who came out to service the dryer performed an excellent job. He was kind, professional, and even took the time to touch the dog. I've been a customer of The Appliance Care Company for many years and am pleased with Their service."

3 years ago

Google review

Mary J. Norris

Mary J. Norris star-alt star-alt star-alt star-alt star-alt

"The repairman was really professional, kind, and patient. He had a superb communication style and a strong commitment to client service. Explained the situation thoroughly and assured that it was resolved to my satisfaction. He then emphasised preventative maintenance measures and went through The Appliance Care Company's offerings. Overall, the finest repai..." Read more

3 years ago

Google review

Sophia Hodge

Sophia Hodge star-alt star-alt star-alt star-alt star-alt

"The serviceman came on schedule, quickly diagnosed the issue, and got to work. He was pleasant, professional, and knowledgable. The issue was resolved in approximately 45 minutes, and the pricing was more than reasonable. My wife and I are absolutely content."

3 years ago

Google review